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We analyzed over a hundred reviews for 3 Guys Solar and found a troubling disconnect between early promises and long-term reality. One 2020 customer was assured their bill would hit zero—it never did, and after five years of frustration and unanswered emails, they hired a competitor to add more panels. Another homeowner discovered their inverter running dangerously hot, tripped the breaker twice to cool it down, and couldn't get a straight answer about warranty coverage by phone or email. The workmanship scores look strong at first glance (59 reviews praised installation quality), but post-sale support tells a different story. We found repeated mentions of unresponsive communication after the panels go live, permitting delays stretching two-month timelines into six, and a pattern of installers damaging roof shingles during the job then dodging responsibility when the homeowner tried to sell years later. If you can lock in a detailed service agreement in writing and you're comfortable chasing down warranty claims yourself, the panels do produce power reliably. But if you expect a company to pick up the phone when something goes wrong, the evidence suggests you'll be left on read.
If you're willing to manage your own warranty issues and can live with slow or nonexistent post-install communication, the panels themselves deliver steady output. But if you need a company that'll answer emails when an inverter overheats or your bill never hits the promised savings, plan to hire someone else for service calls down the road.
Preston hired 3 Guys to install a rooftop solar system in Apopka, FL five years ago and recently discovered a worrying problem: the inverter ran extremely hot and the system monitoring app stopped processing data, even though overall production seemed comparable to prior years. He grew concerned about getting help when email warranty questions went unanswered; Andy didn’t reply, and the only person who responded was Mike, who now works as a broker rather than directly for 3 Guys. Mike indicated the finance contract might supersede the installer’s contract, and after parsing his paperwork Preston concluded the limited product warranty reads roughly as 12 months for labor, 10 years for the inverter, and 20 years for the panels. Worried that a failed inverter would mean hiring another company for labor and possibly having to chase parts himself, he considered contacting SolarEdge directly about product coverage. The immediate safety concern pushed him further: the inverter became so hot it wouldn’t power on, and only after he reset the breaker twice did it start up and cool down — he felt the breaker should have tripped and called the episode a potential fire hazard. He’ll bring in a
N. B. went into a 2020 installation expecting a solar system that would eliminate his Duke Energy bill. At the start, contract and installation unfolded smoothly — office staff and field reps coordinated well, and the company assured him the system would bring the bill down to zero. Five years later, the outcome looked very different: the array underperformed, a $241 bill came due September 5, and he ended up hiring another solar contractor to add panels to make up the shortfall. He tried reaching 3 Guys Solar repeatedly by email and phone and even involved a second solar firm, Sunrun, but nothing got resolved. He trusted the company with his home and money and now counts on one hand the times his utility bill actually hit zero — a plainly frustrating gap between the original promise and the results.
Fred Kilgallin hired Three Guys Solar in June 2019 to put an array on his Melbourne home as part of a solar co-op, expecting the work to begin in a couple of months. The crew didn’t actually start until October, and what was supposed to be a week-long install unraveled into a stop-and-start project that stretched through late December and nearly into January — teams would show up for a day or two, then vanish for days without a clear return date. The installers also upgraded the hot water system, but botched the expansion-tank plumbing: they used PVC where code required copper and fastened the run with a clip to a shelving plank instead of proper support. The mistake didn’t surface until a pre-sale inspection, and fixing their error cost him $500. That same inspection uncovered roof damage — multiple shingles punctured or torn in ways that matched ladder and crew activity. Photographs documented the harm, and no other company had accessed the three-story, 12/12-pitch roof since the house was built, so the damage traced back to the installation. Three Guys Solar declined to replace the affected shingles because, in their view, the repair “didn’t involve the solar panels.” A roof
Passed screening
Passed screening
Operating longer than most installers in the market.
Excellent BBB standing. Strong complaint resolution.
Some periods had unusually high review activity.
Raquel chose 3Guys Solar for a residential solar installation and discovered a unusually smooth process from sales to finished system. Her sales representative walked her through product choices, the available financial assistance, and each step needed to reach the project goal, then helped with a financing application that moved through seamlessly and was explained clearly along the way. Once financing cleared, permitting and installation followed within a few weeks; the installation crew and their supervisor worked professionally and kept the site tidy and organized throughout. A year after activation, she studied household usage and energy production and decided to add more capacity; because the rep had asked about possible future buildouts up front and recommended a system size that could be expanded, she was able to complete the additional installation on the property without reworking the original setup. The detail that stood out was that early planning for expansion made the later buildout straightforward rather than disruptive.
James has had solar on his home for three years. Last year he expanded the array by adding another segment, and the system now produces about 95% of his annual electricity use. He found 3Guys straightforward to work with — they handled the upgrade, supplied the expected equipment, and completed the work on time and competently. The standout detail: the expansion pushed his system to cover nearly all of his yearly consumption.
Devanshu found the installer excellent at walking him through every question and laying out the process clearly. The job moved smoothly from kickoff to completion, with the order executed well at each step. After more than a year with the system, he hasn’t had any product issues and the actual energy output exceeded the guaranteed production. Because the installation was trouble-free and performance beat expectations, he feels comfortable recommending them to others.
David had solar panels installed two years ago on his Central Florida home and hasn’t experienced a single problem since. He checks the system’s monitoring app regularly; it keeps him informed about all aspects of performance and operation. He rode out two hurricanes without leaks or any panels coming loose, even though his property didn’t take the storms’ worst hits. What stands out is the combination of reliable remote monitoring and the array’s durability in severe weather—day-to-day performance shows cleanly in the app and the hardware has stayed solid through storms.
Rex E hired 3 Guys to install a solar-plus-battery system a year ago and discovered it has performed exactly as hoped. The installers worked politely and kept the site clean, and he hasn’t had any follow-up issues. Since activation his Duke Energy bill has been almost nothing each month—only in December, when cloudy weather lingered, did the charge rise noticeably. He also added batteries for outage coverage and experienced only a few very short outages that he barely noticed. After watching usage over the year, he concluded the system and battery sizing were spot-on: by managing consumption he feels confident they could sustain power indefinitely during an outage. The detail that stands out is how seamlessly the batteries and correctly sized array made outages practically invisible.
Seth K hired 3 Guys to install a ground-mounted solar system on his property in January 2018, outfitted with SolarEdge inverters, Axitec panels and LGChem backup batteries. In 2021 he added five more Axitec panels to raise the system’s capacity to **** kW. Over the years a few components failed and a battery recall came up, and each time the company stepped in quickly: service calls were scheduled promptly, technicians arrived friendly and competent, and repairs or replacements were completed without fuss. More than the installation itself, what stood out was that steady, reliable follow-up — the prompt, personable response to problems is the detail a prospective buyer is most likely to remember.
Robert K chose 3guys Solar to put a 32-panel array on his southern roof about four years ago. Since then the system has performed flawlessly: his electric bills shrank to roughly $25 a month, and every February the utility posts a credit to his account. Two very severe hurricanes passed through the area during the panels’ life, and the array stood rock solid. He gives the installation five big stars and thanks 3guys Solar. The takeaway is simple and concrete — a durable 32-panel install that both slashed monthly bills and weathered major storms without issue.
Billy had a ***** kWp system installed in August 2020 at a total cost of $50,000. He encountered one problem during the run, but found the company consistently responsive — whenever he called they answered and handled the issue. By January 17, 2024 he had tallied his savings against a previous $500 monthly electric bill and was pleased with the financial outcome. The standout of his experience wasn’t flawless hardware but reliable service: a single, promptly addressed hiccup and steady, measurable savings left him very happy with the decision.
N. B. went into a 2020 installation expecting a solar system that would eliminate his Duke Energy bill. At the start, contract and installation unfolded smoothly — office staff and field reps coordinated well, and the company assured him the system would bring the bill down to zero. Five years later, the outcome looked very different: the array underperformed, a $241 bill came due September 5, and he ended up hiring another solar contractor to add panels to make up the shortfall. He tried reaching 3 Guys Solar repeatedly by email and phone and even involved a second solar firm, Sunrun, but nothing got resolved. He trusted the company with his home and money and now counts on one hand the times his utility bill actually hit zero — a plainly frustrating gap between the original promise and the results.
Long-term satisfaction for 3 Guys Solar holds steady at 4.6 ★. This is better than 72% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.