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365 Solar reviews
• updated MAR 3, 2026Loading map...
The Verdict
365 Solar doesn't ghost you after the quote, and that alone sets them apart. One homeowner contacted four installers and watched three disappear after requesting power bills or asking follow-up questions, while Troy from 365 Solar replied professionally the same day and stayed responsive through a 10-month permitting ordeal. We found 43 reviews mentioning workmanship quality without a single negative comment, and 52 people specifically praised follow-up support. The company consistently does small things competitors skip: matching paint colors on roof conduit, cordoning off work areas with safety tape, responding to emails late at night to accommodate daytime schedules. One project took just 10 weeks from contract signing to live power despite city permit delays, with the homeowner describing zero stress. If you hate chasing contractors for updates or want an installer who won't vanish when paperwork gets tedious, the consistent communication here is worth the premium over bargain-bin quotes.
If you've been burned by solar salespeople who disappear after the deposit clears, 365 Solar is the antidote. You'll work with one rep from quote to activation, not a revolving door of project managers.
3 Stories That Stood Out
Louis S. began a solar project in February 2022 and finally wrapped it up just this month, after a drawn-out, 10-month stretch filled with permits, scheduling and a host of technical steps. As a self-described perfectionist who found the process long and easy to frustrate, he discovered that one person made the difference between irritation and relief: Troy Cao. He leaned on Troy from start to finish — Troy stayed calm under pressure, handled tricky details without flinching, and kept responding even when that meant late-night or weekend emails to fit Louis’s daytime obligations. Those off-hours replies and steady professionalism stood out so much that Louis took them as a lesson in patience and customer service. The image that stuck with him: getting a timely, composed answer on a Sunday night when the project felt overwhelming — the kind of responsiveness that turns a complex, protracted installation into something manageable.
Shing L. shopped around to four different solar providers for a residential installation before settling on Troy at 365 Solar. They picked Troy because he was the first to answer with a professional, detailed, and reasonable quote — and because he didn’t require them to chase him down. The other three prospects fizzled: one never followed up after receiving power bills; a Costco-referred installer insisted on calling instead of emailing a proposal, then ghosted after a missed call; and a third sent a proposal quickly but stopped responding to follow-up texts. Choosing Troy proved decisive. The installation went smoothly and without headaches: permits cleared, the crew worked quickly and cleanly, and the finished system looks tidy and well-integrated. The detail that stood out most was that the team matched and painted the electrical conduits on the roof and exterior walls — an unexpected touch that made the job look complete and professional.
Kevin chose SunPower and Troy to put a 6 kW Maxeon microinverter system on his ranch-style roof earlier this year and ended up with a setup that solves his shade worries and his electric bills. He picked microinverters after learning that any panel in prolonged partial shade would not drag down the performance of the rest of the array—an important design decision given his roof layout. Troy walked him through usage estimates, future needs, and the roof plan, then laid out several proposals with clear pros and cons for different designs, brands, and financing. The conversation never felt rushed or high-pressure; Troy highlighted the key metrics to compare and landed on a proposal that would meet 100% of Kevin’s expected usage at a price he could accept. The price wasn’t the cheapest on the market, but Kevin found the value in longer warranties, faster customer service, and the convenience of no down payment. Troy and the assigned project manager handled virtually everything, so Kevin only had to sign documents electronically and pick an install date. He took the in-house SunPower financing and now pays a fixed monthly amount that runs about 33% below his old average electricbill
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Serving customers for 9 years
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What You Can Expect
Louis S. began a solar project in February 2022 and finally wrapped it up just this month, after a drawn-out, 10-month stretch filled with permits, scheduling and a host of technical steps. As a self-described perfectionist who found the process long and easy to frustrate, he discovered that one person made the difference between irritation and relief: Troy Cao. He leaned on Troy from start to finish — Troy stayed calm under pressure, handled tricky details without flinching, and kept responding even when that meant late-night or weekend emails to fit Louis’s daytime obligations. Those off-hours replies and steady professionalism stood out so much that Louis took them as a lesson in patience and customer service. The image that stuck with him: getting a timely, composed answer on a Sunday night when the project felt overwhelming — the kind of responsiveness that turns a complex, protracted installation into something manageable.
Jane M. chose 365 Solar for a residential rooftop installation and watched the project move smoothly from initial proposal to SCE turn-on. She found Thomas Lin to be hands-on and reliable — he prepared the proposal, walked her through every detail, handled all the paperwork, gave an accurate installation timeline, and stayed on top of communication, promptly answering texts and calls. Christian Oseguro and his two installers handled the roof work professionally, and Christian even set up the Sunpower app on her phone so she can monitor production and usage in real time. The practical payoff showed up that summer when she could blast the air conditioning without worry. After checking other companies first, she felt confident they’d made the right choice — the tight scheduling, clear communication, and the app-enabled visibility into energy use were what made the experience stand out.
Kevin C. appreciated Thomas’ attentive service and follow-up, which kept the solar installation running smoothly from start to finish. He found the engineering team professional and methodical, taking each step carefully and finishing within the estimated timeframe. The system ties into a mobile app that lets him see daily electricity production, home consumption, and leftover power in real time — a feature he finds both accurate and reassuring. The live monitoring on his phone is the detail that has stuck with him.
Edwin discovered a meter-socket problem on his existing rooftop system after an SCE technician inspection. By late March he reached out to 365 Solar and met Troy in person; Troy patiently answered every question, laid out the fixes, and took responsibility for getting the job done. He ended up adding additional SunPower panels and upgrading the home’s main electrical panel. Troy spent time coordinating with multiple crews and stayed involved throughout the work to make sure each step was done correctly, which left Edwin impressed. In the end the utility issued a new PTO, every panel is operating as expected, and the upgraded main panel is in place — the memorable part of the project was Troy’s hands-on coordination that resolved the meter-socket issue and carried the job to completion.
Joanne got lucky when she connected with Yen at 365 Solar while deciding to move forward with a SunPower rooftop system. Turning a long-considered idea into reality felt stressful — she wanted a local company that would treat her as a client, offer fair value instead of flashy ads, answer basic questions, and, above all, provide one consistent person to keep the project accountable. Yen answered her call and showed up the next day despite short notice. He came across as personable without being pushy, and walked her through the product and installation process with concise, patient expertise. That steadiness mattered: she chose SunPower panels knowing they cost more but deliver higher value, and Yen made the trade-offs clear. Working with SunPower itself brought a few scheduling bumps — the installer’s large-company rhythms introduced delays and tight spots. Each time, Yen stayed present to smooth the way and help her navigate the hiccups. In the end she ended up with the system she wanted and is satisfied with the value versus what she paid. The installation process tested her patience, but 365 Solar met the high expectations she set going in. What stuck with her was having,
Wang wanted to shave at least $300 a month off his electricity bill and brought the company in to install solar on his home. Daniel stuck with the job, patiently troubleshooting every issue until the system was up and running normally. Because of that hands-on approach, he ended up with a properly operating solar setup and the anticipated $300-plus monthly savings. The thing that stood out was Daniel’s persistence — staying involved through commissioning instead of walking away once panels were mounted.
Zhenzhen C. went forward with a SunPower rooftop solar installation for her home and relied on 365 Solar to run the project. She watched them handle every bit of paperwork and permitting, with Yen Hsu guiding the process so it felt completely hassle-free. 365 Solar kept her in the loop at each stage — often more thoroughly than SunPower’s own project coordinator — sending progress updates and clear estimates of the energy savings she could expect. The standout detail was their communication and end-to-end handling of permits, a practical difference that earned them the elite dealer reputation. What lingered for her was Yen Hsu’s steady management and the concrete savings projections that made the whole installation simple and predictable.
Peter recently had solar installed on his home with Thomas Lin and the thing that stood out most was Thomas’s responsiveness. He discovered that whenever a question came up Thomas answered immediately and, when an installation snag appeared, arranged for a technician to come out quickly and fix it. The fast coordination and clear follow-through left him very satisfied. For a buyer who wants a sales rep who handles issues in real time and gets technicians on site without delay, this experience is a clear example of what to expect.
Peter reached out to Troy to handle a solar panel installation for his home while he was building an ADU. He signed the contract in August 2022, but the ADU work slipped, so the panels didn’t go up until January 2023. During that gap Troy answered questions professionally, followed up quickly on any issues, and patiently checked in from time to time about the ADU progress instead of pressuring for a firm start date. The install moved forward once the secondary unit was ready, and he appreciated having a single, reliable point of contact who stayed on top of the project. The detail that stood out: Troy’s willingness to hold the installation and maintain steady, timely communication through the construction delay.
Long-term Satisfaction
Recent customers rate 365 Solar 5.0 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.