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365 Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
365 Solar doesn't ghost you after the quote, and that alone sets them apart. One homeowner contacted four installers and watched three disappear after requesting power bills or asking follow-up questions, while Troy from 365 Solar replied professionally the same day and stayed responsive through a 10-month permitting ordeal. We found 43 reviews mentioning workmanship quality without a single negative comment, and 52 people specifically praised follow-up support. The company consistently does small things competitors skip: matching paint colors on roof conduit, cordoning off work areas with safety tape, responding to emails late at night to accommodate daytime schedules. One project took just 10 weeks from contract signing to live power despite city permit delays, with the homeowner describing zero stress. If you hate chasing contractors for updates or want an installer who won't vanish when paperwork gets tedious, the consistent communication here is worth the premium over bargain-bin quotes.
If you've been burned by solar salespeople who disappear after the deposit clears, 365 Solar is the antidote. You'll work with one rep from quote to activation, not a revolving door of project managers.
Reviews That Shaped Our Verdict
Louis S. began a solar project in February 2022 and finally wrapped it up just this month, after a drawn-out, 10-month stretch filled with permits, scheduling and a host of technical steps. As a self-described perfectionist who found the process long and easy to frustrate, he discovered that one person made the difference between irritation and relief: Troy Cao. He leaned on Troy from start to finish — Troy stayed calm under pressure, handled tricky details without flinching, and kept responding even when that meant late-night or weekend emails to fit Louis’s daytime obligations. Those off-hours replies and steady professionalism stood out so much that Louis took them as a lesson in patience and customer service. The image that stuck with him: getting a timely, composed answer on a Sunday night when the project felt overwhelming — the kind of responsiveness that turns a complex, protracted installation into something manageable.
Shing L. shopped around to four different solar providers for a residential installation before settling on Troy at 365 Solar. They picked Troy because he was the first to answer with a professional, detailed, and reasonable quote — and because he didn’t require them to chase him down. The other three prospects fizzled: one never followed up after receiving power bills; a Costco-referred installer insisted on calling instead of emailing a proposal, then ghosted after a missed call; and a third sent a proposal quickly but stopped responding to follow-up texts. Choosing Troy proved decisive. The installation went smoothly and without headaches: permits cleared, the crew worked quickly and cleanly, and the finished system looks tidy and well-integrated. The detail that stood out most was that the team matched and painted the electrical conduits on the roof and exterior walls — an unexpected touch that made the job look complete and professional.
Kevin chose SunPower and Troy to put a 6 kW Maxeon microinverter system on his ranch-style roof earlier this year and ended up with a setup that solves his shade worries and his electric bills. He picked microinverters after learning that any panel in prolonged partial shade would not drag down the performance of the rest of the array—an important design decision given his roof layout. Troy walked him through usage estimates, future needs, and the roof plan, then laid out several proposals with clear pros and cons for different designs, brands, and financing. The conversation never felt rushed or high-pressure; Troy highlighted the key metrics to compare and landed on a proposal that would meet 100% of Kevin’s expected usage at a price he could accept. The price wasn’t the cheapest on the market, but Kevin found the value in longer warranties, faster customer service, and the convenience of no down payment. Troy and the assigned project manager handled virtually everything, so Kevin only had to sign documents electronically and pick an install date. He took the in-house SunPower financing and now pays a fixed monthly amount that runs about 33% below his old average electricbill
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Performance by Work Type
How We Got To Trust Score 97
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
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Background Check
Serving customers for 9 years
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
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License information could not be confirmed.
What You Can Expect
Louis S. began a solar project in February 2022 and finally wrapped it up just this month, after a drawn-out, 10-month stretch filled with permits, scheduling and a host of technical steps. As a self-described perfectionist who found the process long and easy to frustrate, he discovered that one person made the difference between irritation and relief: Troy Cao. He leaned on Troy from start to finish — Troy stayed calm under pressure, handled tricky details without flinching, and kept responding even when that meant late-night or weekend emails to fit Louis’s daytime obligations. Those off-hours replies and steady professionalism stood out so much that Louis took them as a lesson in patience and customer service. The image that stuck with him: getting a timely, composed answer on a Sunday night when the project felt overwhelming — the kind of responsiveness that turns a complex, protracted installation into something manageable.
Jane M. chose 365 Solar for a residential rooftop installation and watched the project move smoothly from initial proposal to SCE turn-on. She found Thomas Lin to be hands-on and reliable — he prepared the proposal, walked her through every detail, handled all the paperwork, gave an accurate installation timeline, and stayed on top of communication, promptly answering texts and calls. Christian Oseguro and his two installers handled the roof work professionally, and Christian even set up the Sunpower app on her phone so she can monitor production and usage in real time. The practical payoff showed up that summer when she could blast the air conditioning without worry. After checking other companies first, she felt confident they’d made the right choice — the tight scheduling, clear communication, and the app-enabled visibility into energy use were what made the experience stand out.
Kevin C. appreciated Thomas’ attentive service and follow-up, which kept the solar installation running smoothly from start to finish. He found the engineering team professional and methodical, taking each step carefully and finishing within the estimated timeframe. The system ties into a mobile app that lets him see daily electricity production, home consumption, and leftover power in real time — a feature he finds both accurate and reassuring. The live monitoring on his phone is the detail that has stuck with him.