4th Day Energy reviews

Jan Reinken Inocencio had solar panels installed on their home in 2021; the installation itself went smoothly, but the system began acting up about ten months ago. They discovered that the microinverters stopped reporting to the gateway — only one panel still showed up. Since then they tried every route for support: the phone number on the company website, the Google-listed number, and even a number given by a former employee who did the original assessment — nobody answered or returned calls. They also submitted a service request through the company website and received no reply. Having planned to add a couple more panels once the communications issue was fixed, they now face an unresolved monitoring fault and a silent support team, and are leaning toward another installer for the expansion.

cebury discovered an old-school owner in Duane, a straight shooter who didn’t act like a slick salesperson and had been in the business long before the solar boom. They dug into the company’s BBB rating, licenses and insurance and found everything in order, which set a confident tone going in. The sales phase earned four stars because cebury opted to work through the company’s Solar Negotiators sales team; the negotiators provided accurate, responsive information, but adding that extra layer made coordination feel a bit awkward and left some uncertainty about who was running the show. Installation, by contrast, moved quickly — completed within four weeks during a late-November 2015 year-end rush — and the inspector complimented the work on penetrations, flashing and racking. An inspector flagged an AC romex labeling requirement in a nearly inaccessible attic (which he called unnecessary); the crew corrected the label the next day. Kevin handled most of the install while Dean upgraded the panel, and both answered persistent homeowner questions patiently and accommodated unusual requests for new circuits and a subpanel. cebury preferred Canadian Solar panels, which matched the 4D

Radr559 had a solar panel system put on their home in 2016 and the original install was timely and solid — the panels themselves have performed well. About six months later they paid $500 to have bird wire added, only to discover the retrofit left large gaps because the crew didn’t account for the curve of Spanish tile; the bird‑proofing proved useless. They called the company, were told someone would talk to the installers, and then heard nothing. It’s been just over five years and the unresolved mess still irks them — now they face paying roughly twice what they originally spent to have the shoddy bird‑proofing removed and the panels properly protected. The detail that lingers: the installer didn’t adapt the bird wire for Spanish tile and the company never followed up, so buyers with tile roofs should confirm how roof type will be handled and get it documented.