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We found a sharp divide at 4th Day Energy. The panels go up well. Fifteen reviewers specifically called out workmanship quality, and one inspector confirmed the crew did meticulous flashing and racking work. But when something breaks after installation, getting someone on the phone becomes a second job. One homeowner spent 10 months chasing the company over failed microinverters, calling three different numbers, submitting website requests, and hearing nothing. Another paid $500 for bird wire in 2016 and called years later about gaping holes in the install; the office said they'd talk to the crew, then went silent. The owner, Duane Deister, earns consistent praise for straight talk and fair pricing during the sales phase (one reviewer noted he won't upsell unnecessary equipment). But the post-sale responsiveness we'd expect from a long-standing local installer isn't there. If you hire 4th Day, plan to babysit the project through final inspection and hope nothing needs servicing later.
If you want a no-pressure sales process and a clean roof install, 4th Day delivers. But if a component fails two years in, you may find yourself leaving voicemails into the void.
Jan Reinken Inocencio had solar panels installed on their home in 2021; the installation itself went smoothly, but the system began acting up about ten months ago. They discovered that the microinverters stopped reporting to the gateway — only one panel still showed up. Since then they tried every route for support: the phone number on the company website, the Google-listed number, and even a number given by a former employee who did the original assessment — nobody answered or returned calls. They also submitted a service request through the company website and received no reply. Having planned to add a couple more panels once the communications issue was fixed, they now face an unresolved monitoring fault and a silent support team, and are leaning toward another installer for the expansion.
cebury discovered an old-school owner in Duane, a straight shooter who didn’t act like a slick salesperson and had been in the business long before the solar boom. They dug into the company’s BBB rating, licenses and insurance and found everything in order, which set a confident tone going in. The sales phase earned four stars because cebury opted to work through the company’s Solar Negotiators sales team; the negotiators provided accurate, responsive information, but adding that extra layer made coordination feel a bit awkward and left some uncertainty about who was running the show. Installation, by contrast, moved quickly — completed within four weeks during a late-November 2015 year-end rush — and the inspector complimented the work on penetrations, flashing and racking. An inspector flagged an AC romex labeling requirement in a nearly inaccessible attic (which he called unnecessary); the crew corrected the label the next day. Kevin handled most of the install while Dean upgraded the panel, and both answered persistent homeowner questions patiently and accommodated unusual requests for new circuits and a subpanel. cebury preferred Canadian Solar panels, which matched the 4D
Radr559 had a solar panel system put on their home in 2016 and the original install was timely and solid — the panels themselves have performed well. About six months later they paid $500 to have bird wire added, only to discover the retrofit left large gaps because the crew didn’t account for the curve of Spanish tile; the bird‑proofing proved useless. They called the company, were told someone would talk to the installers, and then heard nothing. It’s been just over five years and the unresolved mess still irks them — now they face paying roughly twice what they originally spent to have the shoddy bird‑proofing removed and the panels properly protected. The detail that lingers: the installer didn’t adapt the bird wire for Spanish tile and the company never followed up, so buyers with tile roofs should confirm how roof type will be handled and get it documented.
Passed screening
Passed screening
Operating longer than most installers in the market.
Excellent BBB standing. Strong complaint resolution.
Ron has worked with Dwayne and his crew for more than eight years, and over that time they consistently delivered reliable workmanship on his home's solar projects. He found the panels made a clear dent in his electric bill, and what stood out was Dwayne’s straightforward approach—treating him fairly and refusing to push equipment or services he didn’t need. For Ron, the combination of tangible savings and no-pressure honesty is what kept him coming back.
Rocco came back to 4th Day for a second solar installation after an eight-year relationship with the company. He found the crew easy to work with and ended up with a system that performs well. Over those eight years he’s sent many friends and neighbors their way — the steady referrals are what kept him returning.
Zozo didn't want panels on the roof, so they partnered with Duane Deister to design a freestanding solar canopy — a setup meant to capture sunlight while giving the yard shade during hot months. Duane and his crew built the canopy carefully, kept the site clean, and paid close attention to workmanship. Three years after installation they remain very satisfied: the canopy still harvests solar energy and provides the summer shade they wanted. The memorable detail is simple — an effective, low-profile alternative to rooftop panels that has held up and delivered over time.
David already had a 7.8 kW system installed a couple years earlier that worked well, so he asked the company to add more panels on his shop. Halfway through the second install he had to rush out for a firefighter emergency; when he returned the crew was packing up and a pile of cardboard in the back of a truck had set off a Riged sawzall. He stopped the tool by holding the cardboard, but a few days later he discovered one of his cordless batteries had been removed from its charger and gone missing. He called Duane, who at first denied anyone on site used Riged tools; after David said he had seen the sawzall, Duane backtracked, put him on hold, and promised to look into it and replace the battery if the original couldn’t be found. David even supplied the battery’s serial number, but nearly two months passed with no follow-up. In an update, he eventually received a replacement battery and appreciated that the owner followed through despite being very busy. The panels were installed well, but the episode left him with a clear takeaway: keep an eye on personal tools during installs — the company corrected the loss, but it took time.
daveyrjones teamed up with Servando during the first year in a new house to plan and buy a system sized for their needs. Servando guided the process end‑to‑end: he recommended the loan option they liked, leaned on his own experience when mapping out the system, and would drive over to meet whenever questions came up — or at least answer texts and voicemails quickly. The whole project moved faster than expected; PG&E had the house hooked up by about day 40, and 4th Day handled every step of the install except the loan, which the homeowner chose to secure elsewhere. The crew arrived a minute early, worked politely and cleanly, solved issues on the spot without alarming the household, and left a 30‑panel array plus an antenna to transmit production data. Servando also managed the timing for final payment and set up web app access so production could be monitored. The only real snag: when a production question came through, the company answered quickly but with a defensive tone. What sticks is the hands‑on, responsive service — and a functioning 30‑panel system live within weeks.
Pacollado met Joel and Eric for a relaxed, informative consultation that led them to pick 4th Day Energy. They appreciated how Joel and Eric patiently walked through the plan, answered every question, and took the time to double-check anything they weren’t sure about instead of guessing. About six months after the install, their PG&E true-up landed at roughly $10 — a concrete sign that the system is performing as expected and the upfront clarity paid off.
Riverliz had a system sized to match her household's energy use, and the number of panels quoted delivered what she needed. She found the sales rep and the installers courteous and professional throughout the process. After the crew left, she discovered the company stayed easy to reach — getting a rep on the line for post-sale questions was straightforward. To date the system has performed as expected, and the one detail that stood out was how accessible the after-sales support made the whole purchase feel.
robin.bristow wanted solar for their home and turned to 4th Day Energy, where installer Duane Deister handled the project. They discovered Duane has been installing solar since the 1980s, so he knew how to handle every unusual roof or permitting snag and treated every detail personally. Because of that experience, the whole process moved smoothly: Duane managed the details, the price was very reasonable, and the installation finished a week ahead of schedule. What stuck with them most was the combination of decades of hands-on experience and a project that wrapped up sooner than expected.
Jan Reinken Inocencio had solar panels installed on their home in 2021; the installation itself went smoothly, but the system began acting up about ten months ago. They discovered that the microinverters stopped reporting to the gateway — only one panel still showed up. Since then they tried every route for support: the phone number on the company website, the Google-listed number, and even a number given by a former employee who did the original assessment — nobody answered or returned calls. They also submitted a service request through the company website and received no reply. Having planned to add a couple more panels once the communications issue was fixed, they now face an unresolved monitoring fault and a silent support team, and are leaning toward another installer for the expansion.
Long-term satisfaction for 4th Day Energy drops to 3.0 ★ compared to early reviews. This decline is worse than 75% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.