A1 Solar Power reviews
• last updated FEB 26, 2026Loading map...
The Verdict
A1 Solar Power is not worth your time or money. We found an overwhelming pattern of deceptive sales tactics, broken promises, and systems that fail to deliver the savings customers were told to expect. One homeowner paid $36,980 for a system that required an additional $1,500 in electric bills at the end of the first year because sales reps downplayed shading issues. Another customer discovered the company had started a loan in their name before installation even began, violating their agreement with the lender. The company relies on relentless telemarketing (often spoofed numbers) that continues even after customers ask to be removed from call lists. We identified 82 complaints about sales conduct and 52 about post-sale support failures, including months-long delays in fixing malfunctioning systems and unpaid rebates. In one case, a 15-month-old system stopped working entirely and the company ignored repair requests despite a ten-year warranty. Installation crews occasionally caused roof damage that customers had to pay to fix separately. While a small minority praised knowledgeable installers, the vast majority describe a company that oversells, underdelivers, and ghosts customers the moment something goes wrong.
If you're hoping to lock in energy savings, this company's track record suggests you'll spend more time chasing fixes than enjoying lower bills. We recommend exploring other installers with clearer accountability.
Reviews That Shaped Our Verdict
Catrina L. watched her 91-year-old father invest $36,980 in a rooftop solar system that never worked as promised. He heard A1solarpower representatives assure him that only minimal tree trimming would be needed and that the trees on the nearby hill wouldn’t affect production, so the family trusted their guidance. By the end of the first year the household still paid more than $1,500 to the electric company, and they had already spent about $3,000 on tree removal trying to improve performance. She asked A1solarpower to help cover additional trimming costs, but after roughly a year and a half the two men handling the account were let go and the company stopped returning calls. Her father died last year knowing the system hadn’t delivered and the family had been charged $36,980—Catrina believes it amounts to senior fraud. The lasting picture: a costly, underperforming installation, thousands more spent on trees, and no responsive contact from the installer to make it right.
Mike K. paid more than $43,000 for a rooftop solar system from A1 Solar Power (Van Nuys) expecting the installation to generate credits from Edison. The array stopped producing power within the first year — initially failing around eight months and then failing definitively at about 15 months (early July 2015) — despite carrying a ten-year warranty. He followed the warranty instructions to the letter: multiple calls and written letters to the Van Nuys office and the local North Hollywood office, plus emails to company principals (Chigozie Omeaku; Laird Ueberroth; Jordan Cohen — Jordan.c@a1solarpower.com; Rom Levitzky; Patrick@a1solarpower.com) — but heard nothing back and could not reach the customer service line. While the system remained offline he continued paying Edison more than $300 a month with no generation credit, and he discovered roof damage from the installation that required separate repairs. Frustrated, he lodged a BBB complaint and set a firm deadline to pursue court action through an Orange County attorney if A1 did not resolve the issues by June 16, 2017. The lasting impression: an expensive, nonworking system, extra roof repair bills, ongoing utility charges, and—
Michelle T. signed up with A1 Solar for a home solar project that was promised to be finished by early May, only to discover a series of breakdowns that turned the job into a mess. She realized the single most alarming problem first: the lender A1 recommended had activated a loan without her knowledge. Even though the loan company advises customers not to pay until they are satisfied, Michelle received a bill and concluded the only people who could have started the loan were A1 staff who had been collecting her information during site visits — an action she judged illegal. Before that, A1’s office repeatedly assured her the roof permit was finalized, but each time she called the permit issuer she learned the paperwork had never been submitted. Six months after signing, the permit still hadn’t been completed and the project hadn’t truly begun. The company kept insisting the three-day cancellation window had passed and warned she would be charged thousands whether she canceled or not, then refused a discount when she asked because of their delay. Work didn’t actually begin until June. When installers finally showed up, Michelle discovered that every part of the job had been farm‑
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 29
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 13 years
Among the longest-standing installers in the market.
BBB Rating: NR
Poor BBB standing. Significant complaints.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Mike K. paid more than $43,000 for a rooftop solar system from A1 Solar Power (Van Nuys) expecting the installation to generate credits from Edison. The array stopped producing power within the first year — initially failing around eight months and then failing definitively at about 15 months (early July 2015) — despite carrying a ten-year warranty. He followed the warranty instructions to the letter: multiple calls and written letters to the Van Nuys office and the local North Hollywood office, plus emails to company principals (Chigozie Omeaku; Laird Ueberroth; Jordan Cohen — Jordan.c@a1solarpower.com; Rom Levitzky; Patrick@a1solarpower.com) — but heard nothing back and could not reach the customer service line. While the system remained offline he continued paying Edison more than $300 a month with no generation credit, and he discovered roof damage from the installation that required separate repairs. Frustrated, he lodged a BBB complaint and set a firm deadline to pursue court action through an Orange County attorney if A1 did not resolve the issues by June 16, 2017. The lasting impression: an expensive, nonworking system, extra roof repair bills, ongoing utility charges, and—
Kilo1025 had solar panels installed on their home in November 2015 and was told at handover the system was “up and running.” They discovered it wasn’t working because the installer, A1, couldn’t get the array online — they even had to contact Roy Houslop and were surprised the crew couldn’t resolve it. About a year later they opened a $1,000 PG&E bill after repeatedly having to buy electricity each month, despite having purchased four more panels than the company originally indicated they’d need. Attempts to reach the installer since then went unanswered, even though the system carries a 20-year warranty; they insist the company should pay the utility bill and come fix the panels. They left a contact number (408) 680-6963 and are still waiting for someone to respond.
MindyB signed a contract with A‑Solar in August 2014 expecting panels to be installed by October on her home. Instead she waited more than a year: the company bungled the HERO paperwork—initially failing to secure an extension because they treated the job as complete—then only got the financing sorted out later, and the array finally powered up in December 2015. To make up for the delay A‑Solar promised to pay four months of electric bills (September through December) and MindyB faxed the invoices as requested. An employee, Richa, told her the reimbursement had been approved and sent to accounting, but by the following June no payment had arrived and Richa was now saying it was never approved and no longer worked in that department. Neighbors ask about the panels all the time, and she ends up advising them to pick a different installer. The detail that sticks: she handed over months of billing for a promised refund that never materialized, and the approval trail vanished when the employee who promised it moved on.