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ACR Solar reviews
• updated MAR 3, 2026Loading map...
The Verdict
ACR Solar delivers quality work and stands behind it. We analyzed reviews from homeowners who not only hired them once but came back for vacation homes and pool systems. Workmanship complaints are nonexistent across 73 reviews, and 85 people praised their follow-up support. The company excels at two things most installers fumble: long-term service and roof-related work. One customer discovered a leak three years after installation and ACR sent someone out the next day at no charge. Another had a 30-year-old barrel tile roof that most contractors wouldn't touch; ACR handled both the roof repair and solar panel remounting for less than the roof-only quote from a competitor. (The CEO and two crew members spent an hour in the attic fixing a problem for free, which feels like finding a unicorn in the solar industry.) The sales process is low-pressure, pricing beats the national brands, and they manage permits and HOA paperwork without dumping it on you.
If you want an installer who'll still pick up the phone three years from now when your roof springs a leak, ACR Solar is worth the call. You may find a cheaper quote from a national chain, but you won't find better long-term support.
3 Stories That Stood Out
Natalia had ACR Solar install her system three years ago, and over that time she discovered they stood out not just for pricing, but for the whole installation process, the warranty and ongoing customer care. The moment that crystallized her confidence came when a roof leak appeared recently: she called and the crew arrived the next day, inspected the damage and repaired it on the spot with no pushback. Shea, Tyler and Austin handled the visit, and the quick, no-fuss response is the detail she still remembers.
Jim L. was shopping for a solar system for a home in Auburn, CA and ran into pushy, high‑pressure crews from several national firms. He discovered ACR Solar after reading multiple five‑star Yelp reviews and decided to try the local option. ACR kept him in the loop from start to finish, offered a lower price than the big-name competitors, and avoided any hard sell. They handled the paperwork — pulling the building permit and managing interactions with his homeowners association — and delivered strong workmanship and attentive customer service. He ended up with a locally owned company that outperformed larger rivals, and what stuck with him most was that ACR took care of the permit and HOA hassle so he didn’t have to.
Ken had a 30-year-old barrel-tile roof on his home and two solar hot-water panels that had been mounted when the roof was installed; both the underlayment and the panels needed attention. Finding a contractor willing to work on cement barrel tiles and handle both roofing and solar was unusually difficult, so he searched online and discovered ACR. Their estimator showed up the next day, climbed onto the tiles, photographed the problem areas, and—after Ken pointed out a separate roof-only bid—came back with a quote that matched the other company and, for just a few dollars more, included remounting the solar panels. CEO Joe Petersen and his crew, Brian, Jessie and Robert, arrived to do the work and moved like a well-oiled team: professional, friendly and relentless in their labor. They completed the job in two days, the roof and remounted panels looked solid, and the crew left the site spotless—so tidy you would never have known they’d been there. The detail that stuck with him: one company handled the tricky barrel tiles and the old solar hot-water panels for essentially the same price as a roof-only contractor, and finished it all cleanly in two days.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 92
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 18 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Natalia had ACR Solar install her system three years ago, and over that time she discovered they stood out not just for pricing, but for the whole installation process, the warranty and ongoing customer care. The moment that crystallized her confidence came when a roof leak appeared recently: she called and the crew arrived the next day, inspected the damage and repaired it on the spot with no pushback. Shea, Tyler and Austin handled the visit, and the quick, no-fuss response is the detail she still remembers.
Ellen began planning a solar installation for her new home a few years ago and, after talking with Al at ACR Solar, ended up with both a photovoltaic array and a solar thermal water system. She discovered that Al took time to explain why adding solar thermal made sense alongside PV, and she liked that ACR sources panels locally, has been in the business for a very long time, and offered competitive pricing. The crew stayed professional through the process, and now both systems are fully installed. The detail that sticks with her is the choice to include solar hot water as well as PV — plus locally sourced panels that should make future support easier.
Lyle Lampshire bought a residential solar electric system from ACR in December 2015 and walked away very pleased. He worked with George, the salesperson, who helped him pin down the right number of panels and negotiate the best price, turning a potentially confusing purchase into a clear decision. The quality of that process left him so satisfied that if he ever moves, he intends to call ACR Solar to install panels on his next home.
Long-term Satisfaction
Long-term satisfaction for ACR Solar drops to 4.2 ★ compared to early reviews. This decline is worse than 63% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.