ACR Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
ACR Solar delivers quality work and stands behind it. We analyzed reviews from homeowners who not only hired them once but came back for vacation homes and pool systems. Workmanship complaints are nonexistent across 73 reviews, and 85 people praised their follow-up support. The company excels at two things most installers fumble: long-term service and roof-related work. One customer discovered a leak three years after installation and ACR sent someone out the next day at no charge. Another had a 30-year-old barrel tile roof that most contractors wouldn't touch; ACR handled both the roof repair and solar panel remounting for less than the roof-only quote from a competitor. (The CEO and two crew members spent an hour in the attic fixing a problem for free, which feels like finding a unicorn in the solar industry.) The sales process is low-pressure, pricing beats the national brands, and they manage permits and HOA paperwork without dumping it on you.
If you want an installer who'll still pick up the phone three years from now when your roof springs a leak, ACR Solar is worth the call. You may find a cheaper quote from a national chain, but you won't find better long-term support.
Reviews That Shaped Our Verdict
Natalia had ACR Solar install her system three years ago, and over that time she discovered they stood out not just for pricing, but for the whole installation process, the warranty and ongoing customer care. The moment that crystallized her confidence came when a roof leak appeared recently: she called and the crew arrived the next day, inspected the damage and repaired it on the spot with no pushback. Shea, Tyler and Austin handled the visit, and the quick, no-fuss response is the detail she still remembers.
Jim L. was shopping for a solar system for a home in Auburn, CA and ran into pushy, high‑pressure crews from several national firms. He discovered ACR Solar after reading multiple five‑star Yelp reviews and decided to try the local option. ACR kept him in the loop from start to finish, offered a lower price than the big-name competitors, and avoided any hard sell. They handled the paperwork — pulling the building permit and managing interactions with his homeowners association — and delivered strong workmanship and attentive customer service. He ended up with a locally owned company that outperformed larger rivals, and what stuck with him most was that ACR took care of the permit and HOA hassle so he didn’t have to.
Ken had a 30-year-old barrel-tile roof on his home and two solar hot-water panels that had been mounted when the roof was installed; both the underlayment and the panels needed attention. Finding a contractor willing to work on cement barrel tiles and handle both roofing and solar was unusually difficult, so he searched online and discovered ACR. Their estimator showed up the next day, climbed onto the tiles, photographed the problem areas, and—after Ken pointed out a separate roof-only bid—came back with a quote that matched the other company and, for just a few dollars more, included remounting the solar panels. CEO Joe Petersen and his crew, Brian, Jessie and Robert, arrived to do the work and moved like a well-oiled team: professional, friendly and relentless in their labor. They completed the job in two days, the roof and remounted panels looked solid, and the crew left the site spotless—so tidy you would never have known they’d been there. The detail that stuck with him: one company handled the tricky barrel tiles and the old solar hot-water panels for essentially the same price as a roof-only contractor, and finished it all cleanly in two days.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 92
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 18 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
Licensed Contractor
A valid contractor license is on record.
What You Can Expect
In 2017 Magda Van Brunt hired ACR Solar to install a whole-home solar system — a nearly $40,000 project — and the crew completed the original installation quickly and cleanly. In 2024 she needed a new roof, which meant the panels had to be removed and reinstalled; when she shopped the job, ACR’s reinstallation quote came in almost $4,000 higher than every other contractor she contacted. When she asked ACR for the county-required original plans from 2017, ACR refused to provide them and told her they would only handle the work if she rehired them. The outcome: a company that performed well on the initial install but declined to support a roof-related reinstallation unless it led to new business. The concrete takeaways that stuck with her were the roughly $4K price premium and ACR’s refusal to release the documents the county required — details that pushed her to use a different company and to later highlight that other contractor’s outstanding service.
Heather Farmer had this company install a solar water heater at her father’s house about seven years ago and discovered recently that the system no longer functions. She phoned repeatedly for service; when someone answered they sounded polite and helpful, but the calls were never returned and her messages went unanswered. She found that the system can only be serviced by the original installer, which left her with a costly unit that needed repairs but no reliable way to get them done. The most striking detail: she paid thousands up front and ended up unable to reach the installer when the system failed, leaving the family stuck with a nonworking heater and no follow-through.
Natalia had ACR Solar install her system three years ago, and over that time she discovered they stood out not just for pricing, but for the whole installation process, the warranty and ongoing customer care. The moment that crystallized her confidence came when a roof leak appeared recently: she called and the crew arrived the next day, inspected the damage and repaired it on the spot with no pushback. Shea, Tyler and Austin handled the visit, and the quick, no-fuss response is the detail she still remembers.