ACR Solar reviews

Natalia had ACR Solar install her system three years ago, and over that time she discovered they stood out not just for pricing, but for the whole installation process, the warranty and ongoing customer care. The moment that crystallized her confidence came when a roof leak appeared recently: she called and the crew arrived the next day, inspected the damage and repaired it on the spot with no pushback. Shea, Tyler and Austin handled the visit, and the quick, no-fuss response is the detail she still remembers.

Ellen began planning a solar installation for her new home a few years ago and, after talking with Al at ACR Solar, ended up with both a photovoltaic array and a solar thermal water system. She discovered that Al took time to explain why adding solar thermal made sense alongside PV, and she liked that ACR sources panels locally, has been in the business for a very long time, and offered competitive pricing. The crew stayed professional through the process, and now both systems are fully installed. The detail that sticks with her is the choice to include solar hot water as well as PV — plus locally sourced panels that should make future support easier.

Lyle Lampshire bought a residential solar electric system from ACR in December 2015 and walked away very pleased. He worked with George, the salesperson, who helped him pin down the right number of panels and negotiate the best price, turning a potentially confusing purchase into a clear decision. The quality of that process left him so satisfied that if he ever moves, he intends to call ACR Solar to install panels on his next home.

In 2017 Magda Van Brunt hired ACR Solar to install a whole-home solar system — a nearly $40,000 project — and the crew completed the original installation quickly and cleanly. In 2024 she needed a new roof, which meant the panels had to be removed and reinstalled; when she shopped the job, ACR’s reinstallation quote came in almost $4,000 higher than every other contractor she contacted. When she asked ACR for the county-required original plans from 2017, ACR refused to provide them and told her they would only handle the work if she rehired them. The outcome: a company that performed well on the initial install but declined to support a roof-related reinstallation unless it led to new business. The concrete takeaways that stuck with her were the roughly $4K price premium and ACR’s refusal to release the documents the county required — details that pushed her to use a different company and to later highlight that other contractor’s outstanding service.

David Ziring spent five years with ACR Solar and encountered only two issues with his system. Each time he reached out, a technician arrived promptly, diagnosed the technical problem, and got it fixed. The company kept him updated during the process, and the service crew was consistently friendly and efficient. After half a decade and just two quick service calls, he ended up reassured by their responsiveness and workmanship.

Cari H. had solar installed on her primary residence a couple of years ago and is now having ACR Solar install panels on her vacation home. She experienced fantastic customer service and enough confidence in their work to come back for a second installation. Choosing the same company for another property serves as the clearest sign of her satisfaction.

D McN had a pool solar system installed in 2019 and appreciated the hands-on help getting the system turned on. When a leak appeared recently, Clark Rich responded promptly and fixed the problem without delay. They remember the quick, effective repair by Clark Rich as the standout part of the experience.

Kathryn Byrd chose this company to put solar on her home in 2014, and they handled the installation and then stayed involved. She found the most impressive part was their ongoing maintenance program — the team still monitors her panels and makes sure the system stays up and running. She appreciates that they didn’t install and disappear; years later they continue to check performance and keep things reliable. The detail that sticks: a company that installs your system and continues active monitoring for years afterward.

Latha chose ACR Solar to install panels on her home a year ago and came away delighted. She worked with Al Rich and his team, who shared their expertise freely and guided the project so it never felt complicated. The installation itself ran smoothly and the transition to solar was seamless. The standout detail: after a full year she ended up with a true-up bill under $10.