Action Solar reviews

Robert M. found the company stood above others after researching options, especially for value, quality and efficiency on their first home solar installation. He walked into the process anxious, and Davon stepped in to explain every step clearly and calm those worries, turning the unknown into something manageable. The scheduling team bent over backward to fit their "crazy" timetable, and the installation crew arrived courteous and professional, answering questions as they went and leaving a neat, clean array of panels. In the end he appreciated not just the tidy workmanship but the combination of a knowledgeable rep and flexible scheduling that made the whole project feel worth the investment.

Doug F. chose the company for a rooftop solar installation and ended up with an excellent experience. The job was led by David Hernandez, who worked in a professional, friendly manner, and the crew walked him through each step and answered every question. Their clear explanations made the technical details easy to follow. He left impressed by David Hernandez’s attentiveness and the team’s thoroughness.

Katrina W. paid cash for a rooftop solar system and, after the first day of installation, her house caught fire — an event she accuses the crew of causing. She watched her father put the fire out and feared losing their home; instead of thanking him, the company began blaming him for the damage his efforts caused and signaled they would try to charge her for cleanup and repairs. She ended up juggling multiple problems: panels that wouldn’t work, a leaking roof, a failed inverter box, a damaged electric meter, and a $2,000 charge from SDG&E. The ordeal left her physically stressed — she developed an ulcer — and emotionally drained. Through it all she singled out Johnny as a bright, personable crew member who deserved a more reputable employer. Fed up, she is preparing legal action and expects the company to cover the SDG&E fees, her medical bills, and repairs to the meter; that intention to take the dispute to court is the detail she wants prospective customers to remember.

Beverly H. had one solar panel out since the end of July on her desert home and struggled to find anyone willing to drive out for a repair. She called Action Solar; they arrived four days later and restored the panel. Technician Konstantinos Vatolin climbed up and worked in 103° heat without a complaint, which turned a routine fix into a memorable bit of service. Beverly purchased her system from Titan Solar before that company went out of business, so she’d been left without local support until Action Solar stepped in. She now keeps Action Solar’s number for any future problems, remembering the prompt visit and the tech who toughed it out in triple-digit temps.

Jose was staring at skyrocketing electric bills when he gathered four quotes to cut costs and chose Action—not the cheapest bid, but not the priciest either. He discovered the difference wasn’t price but delivery: from the initial sales meeting through the installation crew, every step felt professional and well managed. He ended up with a working system that calmed those runaway bills and appreciated the consistent service team more than anything. He already plans to hire Action again for work on the AC in the next couple of years—a concrete next step that underlines his confidence in them.

Rei L. came to Action on a friend’s recommendation and ended up with roof solar panels installed in just a week. They worked with Mike Barnett, the senior solar consultant, who stayed patient while Rei made a final decision, fielded a long list of questions promptly, and kept every interaction pleasant. Action supplied thorough fact sheets and documentation that covered the details, and the final steps moved quickly and exactly as outlined. After the install the follow-up team reached out proactively instead of waiting for Rei to chase them down, and the referral award was sent to the friend without delay. Rei’s friend also noted that Action offers strong AC service in addition to solar — and what lingered from the experience was the combination of a one-week turnaround, clear paperwork, attentive consulting, and proactive aftercare.

Robert, while evaluating solar companies for his home, found the service excellent and the people genuinely friendly. He discovered their rates to be fair and took comfort in the fact that the company has been around a long time; those combined impressions—the personable team, reasonable pricing, and longevity—left the strongest impression and form the core of his recommendation.

Paul hired Action to install solar panels and a new A/C on his Mira Mesa home and found the whole job handled smoothly by a single team. He discovered from the first meeting that every question got a clear answer, and that the crew stuck to the timeline they laid out. The installers showed up when scheduled, completed each phase on time, and delivered on the promises made at the outset. The entire project moved from contract signing to flipping the switch in just over five weeks, leaving him impressed by a professional, punctual crew and a fast, coordinated turnaround.

Martha V. rolled a new roof into her solar loan and quickly discovered the process was anything but smooth. She found she’d been overcharged for the roof, then spent months waiting while the company struggled to secure a roofer — it took six months before one was arranged. A month after the inspection the contractor showed up at her door and told her he had left bills and multiple messages with the company and still hadn’t been paid; he added that other jobs were unpaid as well. She was assured loan payments wouldn’t be due until a year after installation, but repeated delays blamed on staffing shortages dragged the project out. After only six months with the panels installed, the company began drafting her account for the full amount. She called the company misleading and dishonest and warned others to walk away — the standout problem was clear: unpaid subcontractors and premature loan collections undermined the whole deal.