Action Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Action Solar has a dangerous pattern of fires, payment disputes, and abandoned warranties. One customer's house caught fire on day one of installation, and they're now fighting in court over who pays for the damage and months of non-working panels. Another homeowner got stuck paying a roofer directly after the company left him hanging for six months with unpaid bills. We found 11 mentions of strong workmanship during installation itself, and early reviews show fast timelines and clear communication from sales reps. But that goodwill evaporates when things go wrong. The company acquired at least one failed installer and refused to honor existing warranties, leaving customers with dead systems and no recourse. In one case, a sales rep allegedly lied about payment terms and threatened collections over a disputed $1,900 charge. If you want panels that work past the ribbon-cutting photo, look elsewhere.
If you're willing to gamble that nothing breaks and your sales rep told the truth, you might get decent install work. But one house fire, multiple reports of unpaid subcontractors, and a pattern of dodging warranty claims suggest the risk isn't worth it.
Reviews That Shaped Our Verdict
Waydes bought a home solar system a few years ago, and it performed fine until recently. When he contacted the company that had installed it for service, his call was routed to Action Solar. He discovered Action Solar had bought the original installer and would not honor the existing contract or warranty. That left him without the coverage he expected and responsible for any needed repairs, and he walked away frustrated by the buyout and the sudden loss of warranty support.
Martha V. rolled a new roof into her solar loan and quickly discovered the process was anything but smooth. She found she’d been overcharged for the roof, then spent months waiting while the company struggled to secure a roofer — it took six months before one was arranged. A month after the inspection the contractor showed up at her door and told her he had left bills and multiple messages with the company and still hadn’t been paid; he added that other jobs were unpaid as well. She was assured loan payments wouldn’t be due until a year after installation, but repeated delays blamed on staffing shortages dragged the project out. After only six months with the panels installed, the company began drafting her account for the full amount. She called the company misleading and dishonest and warned others to walk away — the standout problem was clear: unpaid subcontractors and premature loan collections undermined the whole deal.
Katrina W. paid cash for a rooftop solar system and, after the first day of installation, her house caught fire — an event she accuses the crew of causing. She watched her father put the fire out and feared losing their home; instead of thanking him, the company began blaming him for the damage his efforts caused and signaled they would try to charge her for cleanup and repairs. She ended up juggling multiple problems: panels that wouldn’t work, a leaking roof, a failed inverter box, a damaged electric meter, and a $2,000 charge from SDG&E. The ordeal left her physically stressed — she developed an ulcer — and emotionally drained. Through it all she singled out Johnny as a bright, personable crew member who deserved a more reputable employer. Fed up, she is preparing legal action and expects the company to cover the SDG&E fees, her medical bills, and repairs to the meter; that intention to take the dispute to court is the detail she wants prospective customers to remember.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 68
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 6 years
BBB Rating
Not BBB rated.
Review Patterns
Contractor License
License information could not be confirmed.
What You Can Expect
Robert M. found the company stood above others after researching options, especially for value, quality and efficiency on their first home solar installation. He walked into the process anxious, and Davon stepped in to explain every step clearly and calm those worries, turning the unknown into something manageable. The scheduling team bent over backward to fit their "crazy" timetable, and the installation crew arrived courteous and professional, answering questions as they went and leaving a neat, clean array of panels. In the end he appreciated not just the tidy workmanship but the combination of a knowledgeable rep and flexible scheduling that made the whole project feel worth the investment.
Katrina W. paid cash for a rooftop solar system and, after the first day of installation, her house caught fire — an event she accuses the crew of causing. She watched her father put the fire out and feared losing their home; instead of thanking him, the company began blaming him for the damage his efforts caused and signaled they would try to charge her for cleanup and repairs. She ended up juggling multiple problems: panels that wouldn’t work, a leaking roof, a failed inverter box, a damaged electric meter, and a $2,000 charge from SDG&E. The ordeal left her physically stressed — she developed an ulcer — and emotionally drained. Through it all she singled out Johnny as a bright, personable crew member who deserved a more reputable employer. Fed up, she is preparing legal action and expects the company to cover the SDG&E fees, her medical bills, and repairs to the meter; that intention to take the dispute to court is the detail she wants prospective customers to remember.
Doug F. chose the company for a rooftop solar installation and ended up with an excellent experience. The job was led by David Hernandez, who worked in a professional, friendly manner, and the crew walked him through each step and answered every question. Their clear explanations made the technical details easy to follow. He left impressed by David Hernandez’s attentiveness and the team’s thoroughness.