Action Solar Installation of San Diego reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Action Solar Installation of San Diego presents serious red flags that should make you reconsider. We found 73 reviews describing unreliable service after installation, with one homeowner waiting a full month for a warrantied compressor replacement on a seven-year-old unit, only to face a $2,500 bill and defensive managers who wouldn't return calls. Another customer paid $250 for a heater adjustment after being promised three times the visit was free. The pattern is clear: 66 reviewers flagged value concerns, and post-sale support scored poorly with 67 negative mentions. While 266 reviews praised workmanship during installation, that praise evaporates when something breaks. We noticed installers arriving on time and explaining systems clearly, but the moment you need a callback or warranty claim, communication collapses. One reviewer whose brand-new unit failed three times in the first year now dreads every summer. (Pro tip: if your air conditioner breaks more often than your New Year's resolutions, something is deeply wrong.) The company may show up with clean trucks and polite crews, but the post-install experience is a gamble you shouldn't take.
If you value long-term reliability and responsive support over a polished first impression, look elsewhere. This company's pattern of poor post-sale communication and drawn-out repairs makes the risk too high, even if the install crew is punctual.
Reviews That Shaped Our Verdict
Leo L. had a brand-new air-conditioning unit installed at his home a year ago and quickly discovered the installer struggled with the basics. The first visit left the system unable to blow cold air; after a second visit it wouldn’t blow hot air; only after a third trip did the unit start working. A year later, at the beginning of summer, the system failed again—technicians “fixed” it, he used it for two months, and then it broke down once more. He no longer trusts their workmanship and now faces a heat wave while waiting until Monday for someone to come out.
H. P. had relied on Action Air for years, so when the company called to schedule a maintenance visit for their heater they expected routine service. They were told on the phone—three separate times—that the visit would be free. When the technician arrived and only adjusted the heater (no parts needed), he presented a $250 bill and said he hadn’t been told the appointment was free. Feeling blindsided and frustrated, they accused the company of a ripoff and “sneaky sales tactics,” stopped doing business with Action Air, and warned others to find a different provider. The memorable takeaway: a company-initiated, supposedly free maintenance call turned into a $250 charge for a simple adjustment, costing a long-term customer’s trust.
Alyssa P. bought a new AC/heating unit from Action Air through their Costco-preferred vendor channel and expected the usual peace of mind. Seven years later, with the system still supposedly under warranty, the air conditioning stopped working and she found herself sweating through a month-long ordeal to get service. She called the company more than ten times; Jason told her cancellations happen often and to expect an opening, yet only one callback ever addressed whether parts were available. When a technician finally arrived after the long wait, Action Air quoted $2,500 to replace the compressor — a part she understood to be covered by warranty. The company blamed an incorrectly spelled email address despite her having given the correct contact information multiple times, and presented a single lump-sum charge with no breakdown of labor or parts. Chris, the service manager who had been unreachable during earlier calls, showed up with an abrasive tone and even refused to let her leave a message for the general manager. She also learned the fine print: the firm’s “Action Rewards Club” ties extended parts-and-labor protection to an expensive maintenance plan, so the 10-year coverage她
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 63
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 19 years
Among the longest-standing installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
H. P. had relied on Action Air for years, so when the company called to schedule a maintenance visit for their heater they expected routine service. They were told on the phone—three separate times—that the visit would be free. When the technician arrived and only adjusted the heater (no parts needed), he presented a $250 bill and said he hadn’t been told the appointment was free. Feeling blindsided and frustrated, they accused the company of a ripoff and “sneaky sales tactics,” stopped doing business with Action Air, and warned others to find a different provider. The memorable takeaway: a company-initiated, supposedly free maintenance call turned into a $250 charge for a simple adjustment, costing a long-term customer’s trust.
Bill D. has used this company for years and expected another routine service call, but John Wheedleton turned that visit into something notably better. He dug into the issue, found a far less expensive solution, and ended up saving them a substantial amount compared with an earlier estimate they'd been given — an estimate that would have charged them despite parts being covered under warranty. Over the long run this homeowner has experienced consistently good service, but what stuck with him from this appointment was John's willingness to challenge the initial price and deliver a fix that avoided unnecessary costs.
Brittany K. had Action Air install her central heating and air system six years ago and kept them on a twice-yearly maintenance plan. Over time she noticed those routine visits shifting into sales-heavy appointments where extra services were pushed. That pattern came to a head this week when a technician recommended a blower cleaning and quoted $485. She brought in a different company within the week; that crew judged the cleaning unnecessary and said they would charge $300 only if it were required. The striking detail that stuck with her: a $485 recommendation for a job another firm called unneeded and would have charged $300 to perform.