
Loading map...
Affiliate Solar is a gamble you shouldn't take. We found a pattern that repeats across recent reviews: homeowners waiting a year or more for systems that still don't work, all while paying both their old electric bill and loan payments on panels generating zero power. One customer called 27 times over three weeks just to reach someone about a dead system. Another waited 16 months for inspection approval while bills piled up on both ends. The company's project management has collapsed. Installers they contracted punched a hole through one customer's carport roof and never fixed it. Others showed up unannounced or disappeared mid-project, handing customers off to third-party companies in California and Florida who made promises that never materialized. We did find older reviews from 2020 and 2021 praising clean installs and responsive service, but those customers paid cash upfront and got systems before the operational breakdown. If you're financing, you're far more likely to join the dozen reviewers still fighting for reimbursements on equipment that was never installed than to get the experience those early customers had.
If you're exploring solar options, cross Affiliate Solar off your list. The risk of paying double bills for a system that sits idle for over a year, with no one returning your calls, far outweighs any potential savings they promise upfront.
Robin J. went solar early — she bought a financed system from Affiliated Solar back in 2017 — and ended up feeling duped. She discovered problems with both the financing and the system itself: payments from the lender keep jumping higher, and the array stopped collecting energy. Over the course of the outage she called Affiliated Solar about 27 times; only five calls connected to a person who promised to pass the message along. Nearly three weeks later the panels still aren’t producing, nobody has called her back, and she’s left paying a large monthly solar bill while also receiving charges from Rocky Mountain Power. The detail that lingers is simple and sharp: dozens of calls, virtually no response, and two bills to cover while the system sits idle.
Kenleekemail hired the company to install a small rooftop solar system meant to eliminate their electric bills, but the job turned into a drawn-out ordeal. The sales rep made a good first impression, yet once the project moved past sales the process unraveled: scheduling slipped, crews seemed uncoordinated, and nearly a year later the installation still wasn't finished. During that time they kept getting full electric bills and were charged monthly loan payments tied to equipment that never arrived; the company pledged reimbursements but only after long fights. Requests for tax paperwork dragged on for months, requiring repeated calls and persistence to finally get what was needed. The scene that stuck with them was simple and stark — paying both utility bills and loan charges for hardware that existed only on paper.
Daniel Silva contracted Affiliate Solar for a home installation and ended up in a 15-month ordeal. He discovered the salesperson Josh had promised he’d have only one bill and that the property’s outdated electrical panel would be replaced — neither promise came true. The array still hasn’t passed inspection and isn’t producing, yet the company began charging him for service just as summer arrived. The installation crews they hired left physical damage and debris: one crew put a hole in the carport roof that remains unrepaired, and another team left a mess Daniel had to clean up himself. Communication broke down throughout the process, with no clear status updates and crews showing up unannounced, turning what should have been an upgrade into a prolonged, stressful situation. The standout detail: after one year and three months he’s paying for a system that still doesn’t work and still needs both inspection clearance and repairs.
Passed screening
Passed screening
Poor BBB standing. Significant complaints.
Some periods had unusually high review activity.
License information could not be confirmed.
Tony Lorenzo paid cash for a solar system installed on his family’s home in the summer of 2020, and since then they’ve been protected from blackouts and the sting of rising electric bills. He discovered the installation team stayed consistently respectful and easy to reach whenever questions came up, and the equipment has operated without any functionality problems. He credits Kim Eaves and Lyle Garstad by name for the smooth process. The concrete takeaway: a cash-paid, trouble-free system that delivered reliable backup power and steady bills.
Evelyn began working with Affiliate Solar in fall 2021 to add solar panels to her home. Affiliate Solar flew installers from Texas in April 2022 to perform the installation, but as of August 2023 the system still hasn’t been made operational. Her project was passed along to other contractors—first HAHA Smart in California, then NSIS in Florida—without a resolution. She kept receiving emails promising fixes that never arrived. The most striking detail: the panels have sat installed but idle for 16 months while responsibility bounced between companies and only written assurances were offered.
Daniel Silva contracted Affiliate Solar for a home installation and ended up in a 15-month ordeal. He discovered the salesperson Josh had promised he’d have only one bill and that the property’s outdated electrical panel would be replaced — neither promise came true. The array still hasn’t passed inspection and isn’t producing, yet the company began charging him for service just as summer arrived. The installation crews they hired left physical damage and debris: one crew put a hole in the carport roof that remains unrepaired, and another team left a mess Daniel had to clean up himself. Communication broke down throughout the process, with no clear status updates and crews showing up unannounced, turning what should have been an upgrade into a prolonged, stressful situation. The standout detail: after one year and three months he’s paying for a system that still doesn’t work and still needs both inspection clearance and repairs.