Affiliate Solar reviews

Tony Lorenzo paid cash for a solar system installed on his family’s home in the summer of 2020, and since then they’ve been protected from blackouts and the sting of rising electric bills. He discovered the installation team stayed consistently respectful and easy to reach whenever questions came up, and the equipment has operated without any functionality problems. He credits Kim Eaves and Lyle Garstad by name for the smooth process. The concrete takeaway: a cash-paid, trouble-free system that delivered reliable backup power and steady bills.

Jeff hired Affiliate Solar to install a residential solar system and watched the crew take time to walk him and his wife through every step of the process. The installation itself went smoothly and the panels have been on his roof for about four years. Over that time he encountered a couple of minor issues, called Affiliate Solar, and found their customer service responsive and genuinely helpful. The ongoing support is what set the experience apart — quick follow-up visits and clear explanations whenever something came up. He passed their name along to several friends and neighbors and would hire them again without hesitation.

Evelyn began working with Affiliate Solar in fall 2021 to add solar panels to her home. Affiliate Solar flew installers from Texas in April 2022 to perform the installation, but as of August 2023 the system still hasn’t been made operational. Her project was passed along to other contractors—first HAHA Smart in California, then NSIS in Florida—without a resolution. She kept receiving emails promising fixes that never arrived. The most striking detail: the panels have sat installed but idle for 16 months while responsibility bounced between companies and only written assurances were offered.

Richar Johnson's new solar system wouldn't start, and Affiliate Solar's Kim lined up local support right away. He watched Leif and Wes show up the next day, trace the problem, and fix it quickly — it turned out to be a routine software update rather than a hardware failure. The technicians stayed professional and spent time on-site explaining exactly what had happened and how they corrected it, which left him confident the system was working as intended. The detail he remembers most is the fast, next-day response paired with a clear, hands-on explanation from the crew.

Daniel Silva contracted Affiliate Solar for a home installation and ended up in a 15-month ordeal. He discovered the salesperson Josh had promised he’d have only one bill and that the property’s outdated electrical panel would be replaced — neither promise came true. The array still hasn’t passed inspection and isn’t producing, yet the company began charging him for service just as summer arrived. The installation crews they hired left physical damage and debris: one crew put a hole in the carport roof that remains unrepaired, and another team left a mess Daniel had to clean up himself. Communication broke down throughout the process, with no clear status updates and crews showing up unannounced, turning what should have been an upgrade into a prolonged, stressful situation. The standout detail: after one year and three months he’s paying for a system that still doesn’t work and still needs both inspection clearance and repairs.

Michael Millard hired the company for a rooftop solar install and quickly discovered it acted mostly as a broker—getting the loan in place and subcontracting the actual work to local installers. He left a one-star review after panels sat on his roof for a year and a half without a passed inspection. The salesperson, Daniel Huddleston, stopped returning calls; he found no follow-up support from the company to resolve the inspection or completion issues. Because the original firm never took responsibility for finishing the job or managing inspections, the system remains unapproved after 18 months. His clear takeaway: choose a local installer who will manage the entire project end-to-end rather than a broker that disappears when problems arise.

A few years ago Diana Fletcher chose Affiliate Solar to install a residential solar system after gathering three to four quotes. She picked Affiliate not just for the higher-quality components they offered but because the team took the time to listen and answer her questions until she felt comfortable. Since the install she has been consistently pleased with the system’s performance, and what sticks with her most is that the company matched good equipment with clear, patient communication during the decision process.

Robin J. went solar early — she bought a financed system from Affiliated Solar back in 2017 — and ended up feeling duped. She discovered problems with both the financing and the system itself: payments from the lender keep jumping higher, and the array stopped collecting energy. Over the course of the outage she called Affiliated Solar about 27 times; only five calls connected to a person who promised to pass the message along. Nearly three weeks later the panels still aren’t producing, nobody has called her back, and she’s left paying a large monthly solar bill while also receiving charges from Rocky Mountain Power. The detail that lingers is simple and sharp: dozens of calls, virtually no response, and two bills to cover while the system sits idle.

Sandri Maldonado hired the company expecting a two- to three-month turnaround for a rooftop solar system, but eight months in she discovered the panels sitting on her roof and not producing any power. She ended up continuing to pay the company $120 each month from her bank account while also still receiving a roughly $300 monthly electric bill — with summer approaching and no relief in sight. Inspections remained unfinished, and her husband phoned weekly only to have calls go unanswered or met with excuses that never led to progress. The most striking detail: the equipment was physically installed yet never activated, even as automatic charges kept coming out of the bank.