Affordable Solar reviews

Albert had a solar water heater that Doug serviced back in 2018. When the system started underperforming last week, he discovered the scheduled five-year check had slipped by two years and the unit needed attention. Shopping around produced a lot of noise and a few sticker shocks—some quotes climbed above $1,200—so he called Doug back. Doug showed up, diagnosed and fixed the problem, and thanks to the $200 Hawaii Energy rebate the final bill came in under $271. He walked away impressed by Doug’s honesty and punctuality, and by how choosing the original service tech plus the rebate turned what could have been a thousand-dollar bill into a modest, straightforward repair.

David Y. chose an owner-operated installer on the island — Doug — whose company has been serving the area for more than 30 years. He ended up relying on Doug for 18 years, and Doug had worked on the house for six years under David’s father before that, so the relationship stretches back about 24 years. Doug arrived on time, completed each job thoroughly, and delivered clearly high-quality work; he also took the time to walk through the product and the finished system whenever questions came up. The experience blended professionalism and personability with an old-fashioned work ethic and practical know-how, and Doug came across as honest and genuinely kind. The standout detail is the continuity: an owner who installs and services the system over decades and stays available to explain how everything works.

Will Y. called the company to arrange a repair on an eight-year-old solar water heater panel that was still under warranty. He waited a month, then learned the installer backed out, saying the roof was too high and that he and his worker were "too old and heavy" to climb it. The same crew had installed the system eight years earlier, and the roof remains a normal two-story height, so the refusal felt inconsistent. He expected at least the replacement part or help finding another contractor, but the company offered neither; after installation, warranty support effectively disappeared. He walked away frustrated that the company would install the system but not follow through on a covered repair or even provide a part or referral.

J S. has relied on Affordable Solar Contracting for years, after they had a solar water heater installed at their house. They found Doug to be consistently helpful — knowledgeable, efficient and personable — and someone they could trust and reach easily for tips. Scheduling turned out to be refreshingly simple: a quick phone call gets an appointment on the calendar, and the crew either shows up as planned or calls to update. The combination of Doug’s practical guidance and that reliable, proactive communication is what keeps them coming back; they plan to use the company again soon, confident a single call will set things in motion and the team will follow through.

Stephen B had a balky solar hot water heater, and Douglas White showed up, quickly tracked down the problem and helped get the repair completed. He appreciated that Douglas didn’t just fix the issue — Douglas also arranged payment accommodations and handled the whole job with professional calm. He walked away relieved that a single visit produced both a clear diagnosis and a workable way to pay for the repair. The detail that stood out was that Douglas combined hands-on troubleshooting of the solar hot water system with real flexibility on payment, which turned a stressful repair into a straightforward solution.

Kap called Douglas White when a leak and a dead control box left the solar hot-water setup on his roof failing. He watched Douglas climb up, trace the problem to a soldered joint on the hot water heater’s solar panel, and swap out the nonworking control panel right then and there. Douglas went further by contacting the company that originally installed the panels, TNH Plumbing, to press for accountability rather than leaving Kap to handle it. He also allowed Kap to postmark his check a few days later because his payday was the following week. Kap ended up with a repaired system, a replaced control box, and a technician who not only fixed things on the spot but followed up with the original installer—and who showed flexibility on payment when it mattered.

Lisa S. has relied on Doug for many years to maintain the solar water heater at her home. He proved honest, efficient, dependable and experienced — a contractor who keeps things direct and simply gets the job done. When she asked whether he planned to retire, he replied "I am still young!" — a short exchange that reassured her, since she expects to need his help for many more years. The detail that sticks: Doug’s steady, no‑nonsense maintenance and continued availability make ongoing care for the system easy to trust.

Claudia B. brought Douglas White in to replace her home's solar water heater after the previous owner had failed to keep it maintained. She watched him remove and install the replacement promptly, displaying solid technical knowledge, efficiency, punctuality and professional behavior throughout the job. The detail that stuck with her was how quickly and competently he handled a neglected system, leaving her confident the heater had been put right.

Joe M. had Doug, the owner, service his existing solar water heater through the HECO program. He found Doug handled the job personally, worked quickly and efficiently, and charged a fair price. The review closes with "Mahalo" — the detail that stands out is that the company owner did the hands-on service under the utility program.