Air Conditioning Unlimited reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Air Conditioning Unlimited delivers fast emergency repairs and clean installations, but struggles with follow-up when problems surface. One homeowner paid $5,100 for a coil replacement only to wake up to ceiling leaks and an attic full of water damage, the unit installed crooked so it never drained properly. Another customer spent two weeks calling for a simple leak repair and never got a callback. We found 22 reviews praising responsive scheduling and tidy work, yet 7 describe rude interactions or vanishing techs once the invoice is paid. During heat emergencies, they shine: one elderly customer got a next-day diagnosis and a new unit installed in three days during a July heatwave. For routine replacements, reviews mention fair pricing (one quote came in at half a competitor's estimate) and technicians who explain options clearly. But when installations go wrong, the pattern shifts to blame-shifting and radio silence. If you need a quick fix during a scorching week, they'll likely show up. If your new system starts leaking through the ceiling, you may be on your own.
If you're facing a working system that just needs maintenance or a straightforward replacement, their speed and pricing make sense. But if anything goes sideways after install, expect frustration. We'd want a stronger warranty track record before trusting them with a complex job.
Reviews That Shaped Our Verdict
Rose C. found herself scrambling when her elderly mother's air conditioner died in the middle of July's brutal heatwave. She called on Dave, Siroon and Ryan at Air Conditioning Unlimited; they diagnosed the problem the next day and had a brand-new unit installed three days later — at a price that felt very fair. When a friend was told by her usual company she'd have to wait three weeks, she directed her to ACU and a technician showed up in two days. A few months after that, the HOA maintenance man discovered a panel ripped off in heavy wind, and ACU was on site and repaired it within 30 minutes of the call. What stood out was the team's speed and reliability: same-week emergency installs, quick service for referred customers, and a half-hour turnaround for storm damage.
Susan H. found herself without air conditioning in the middle of a heatwave and, fed up after her original installer's unit lasted only eight years, called Air Conditioning Unlimited on a coworker’s recommendation. She appreciated that they booked an appointment quickly and arrived on time; Ryan inspected the setup, took time to explain the issues, and discovered that the problem went beyond the compressor — inadequate ventilation and faulty ductwork likely caused the first unit to burn out early. The team agreed that she needed a new HVAC unit plus replacement ductwork and two ducted returns to balance airflow. David, Ryan and the crew returned as scheduled, completed the duct and unit swap, kept the jobsite tidy, and fine-tuned the system until it ran efficiently. Costs matched the estimate with no hidden fees, and the crew’s attention to detail and follow-through left a clear impression. The takeaway that stuck with her: fixing the ventilation (the two added returns and new ducts) addressed the underlying cause, so the new system should last far longer than the last one.
Aubra C. hired the company to do a warranty replacement of the refrigerant coil on her air conditioner and paid $5,100 — a job that quickly turned into a major property disaster. She discovered an invasive leak that soaked her attic and living room ceiling, produced mold, and left multiple bottles of fluid in the attic that she identifies as urine. The crew also stepped on and broke custom-made recessed light cans and damaged the lighting and electrical while working above the ceiling. After the repair the air conditioner still did not work. She found the company had not properly drained refrigerant or any standing water, had not checked for clogs or other leaks before starting, and did not verify the unit ran correctly when the job was finished. An inspector and a second reputable air-conditioning firm inspected the damage on August 7 and verified the coil had been installed at a slant and was not aligned or correctly connected to the overflow switch and drain plumbing — the direct cause of the excessive leaks. Now she faces an additional $3,400 to have the coil removed, reinstalled correctly and the plumbing reconnected, plus extensive ceiling replacement: removal of ruined
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 77
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 15 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
Licensed Contractor
A valid contractor license is on record.
What You Can Expect
Aaron bought a townhouse in Valencia, California, in October 2022 and discovered the HVAC needed a full replacement. He obtained three estimates and chose AC Unlimited after comparing bids. Dave answered his many questions and walked him through the options; Dave and his crew remained polite and professional throughout the process. One competitor had insisted all the ducting needed replacement, but Dave explained why that wasn't necessary and saved him considerable expense. Dave’s quote landed at roughly half of the higher estimate, and the new system has run flawlessly since installation. He still measures the job by the clear savings and Dave’s straightforward assessment about the ducts—results that left him very satisfied with the equipment and service.
Richard had the company install his home's air-conditioning unit eight years ago and enjoyed trouble-free service for years. When a leak developed, he spent the past two weeks repeatedly calling for a technician to come out. Each time he got the same response — someone will call — but no one ever showed up or followed through. This morning that lack of response became the final straw; he has decided never to use their service again and leaves a clear warning to other homeowners not to be fooled by that promise.
Jeff M. has needed AC and heating help at least half a dozen times over the past 15 years across different homes. Each time he turned to Air Conditioning.Unlimited and had Dave handle the work. He discovered Dave’s assessments were consistently dependable, giving the clearest, most reliable recommendations so he could make confident decisions. Over the years he came to think of Dave as a trusted friend rather than just a technician. The detail that sticks: when an HVAC issue pops up, his first move is to reach for Dave’s number because those recommendations have never steered him wrong.