Albion Power reviews

Kat P. chose Albion Solar when her roof needed replacing and she wanted a full solar setup for her ranch-style home. She signed the contract in August 2024 for a package that included panels, a battery, new electric service and the roof replacement — all at the price Albion quoted. What stood out was how Albion absorbed the permitting headaches: the city department delays stretched the timeline, but Albion handled every interaction so she didn’t have to get pulled into the bureaucratic drama. The crew also worked around her schedule — the install kicked off mid‑June to accommodate a planned vacation and wrapped up in July 2025. Charles’s original proposal stayed intact despite the delays; Steven ran the job on site and made the process pleasant, while Mary kept an eye on the whole project from start to finish. The only small disappointment was that garage doors weren’t part of the scope — otherwise she walked away impressed and wishing she could give more than five stars.

Maria M. began a multi-year remodel of her two-unit Sunset condo and brought Albion Power in to handle the solar portion. Riley, the project manager, came out and thoroughly inspected the building’s electrical setup so Albion could design the right system. What stood out was how Albion navigated the job as a small piece of a much bigger renovation: Charles and his team worked patiently with Maria, her general contractor, and Westco (the roofing partner) to synchronize a tight timeline while the roof and ceilings were stripped and rebuilt over several months. Over the three-year process she asked a steady stream of questions; Albion stayed responsive, walked her through options, and kept educating her so she could make informed choices. The array has been producing since June, and Albion hasn’t closed the loop — they continue to monitor the system and follow up to ensure it’s performing as expected. Maria ended up with a completed installation plus ongoing support that kept the long, complicated remodel from derailing the solar work.

Jen R. admits she put off writing this review, but that delay had nothing to do with the work Albion Power Company did on her Daly City ranch-style home. About a year ago she decided to move to solar while also remodeling the exterior, and after meeting six installers she realized the moment Charles Adams walked in that this team was different. Charles took time to explain the real benefits and options for their house, answered a flood of emails and calls with patience, and helped them choose the right path. The project proved complicated — a full re-stucco, a new roof, and coordinating multiple contractors — yet Albion stepped in to manage all of it so the schedule kept moving. Albion delivered an 8.5 kW solar array, a modified bitumen roof, and a 200 amp electrical service upgrade; the single project manager kept communication simple, Thomas patiently fielded their questions, Brian from WestCo Roofing handled the roof work, Andrew took care of the electrical, and the installation crew finished the system. A striking example of their follow-through: Mary from Albion literally sat at City Hall until the permit was approved. The panels are now producing well beyond expectations, and

Jeremy decided to install solar panels while his partner and he were already planning a roof repair, and after comparing a few bids he went with Albion Power. He found Max and the team easy to work with and was impressed by the proposal and level of service Albion presented. They completed the combined roof-and-solar project a few years ago, and the system has run without a single hitch since. He plans to use Albion again for future needs, and the clearest takeaway is the smooth coordination—roof replacement and panel installation handled together, leaving him with reliable, trouble-free performance over several years.

Simone J. had a new standing seam metal roof put on her home last year and treated solar as the natural next step. Because her roofer is affiliated with Albion Power, she chose Albion without shopping around — she suspects they weren’t the cheapest option but preferred to pay for reliability. The installation unfolded smoothly: scheduling was clear, communication stayed consistent, and the steps with PGE and the city permits moved forward without a hitch. What stood out most was Stephen’s patient, detailed walkthrough of the solar system and the backup battery; he took time to explain how everything works so she and her husband felt comfortable using it. She ended the process confident enough to recommend Albion to clients and friends, and she still points to that hands-on explanation as the detail that made the whole project feel solid.

David S. started out fed up after several solar companies badgered him with calls and ignored what he actually wanted. He lived in a drafty Victorian whose old gas-powered HVAC was costing $150–$400 a month to heat, and the ground floor had become nearly uninhabitable; adding wall insulation felt risky because neighbors had seen rot develop after similar work. He brought Charles Adams from Albion on board, and Charles mapped out a clear, coordinated solution: where panels should go, how many were needed, how to integrate new heat pumps with the existing vents where possible, and how to time the roof replacement with the solar install. Albion completed the installation, including a Powerwall battery, in about three weeks. Nearly a year later he sees utility bills of $0 to $40 (he still runs a gas water heater and gas stove) and receives roughly a $200 annual credit from PG&E. When three minor issues popped up, Albion came out and fixed each one promptly despite there being no formal maintenance contract. He expected clean, professional, responsible work — and that practical, coordinated approach coupled with low bills and fast follow-up is what stuck with him.

Steve K. discovered that a year after installation the rooftop array kept performing better than expected. He ended up with 9,354.42 kWh of production for the year, topping the system’s 8,820 kWh rating by about 534.42 kWh. His electric supplier even paid him $365 for the surplus energy he fed back into the grid — a concrete payoff that underscored the system’s reliability and extra yield.

Lee had previously hired Berkeley Roof Services/WestCo to patch an aging roof, and when she moved forward with a full roof replacement and wanted solar built in, she reached out to them — they connected her with Albion Power Company. Albion designed and installed an integrated new roof, rooftop solar array and a battery storage system, and agreed to complete the work while she was away for the summer so she wouldn’t have to manage the project in person. During the installation the foreman stayed in close contact, double-checked details like where she wanted the fast EV charger port, and kept her informed; when she returned, the roof, panels and battery were all in place. The company president phoned to thank her and confirm she was satisfied, and the monitoring software proved so intuitive she didn’t need a walkthrough. From the design engineers to the installation manager, installers and office staff, every team member answered promptly and demonstrated clear knowledge. As a widow juggling two houses and used to chasing callbacks, she found Albion’s level of follow-through unusually dependable — most memorable was coming home to a finished, easy-to-monitor system installed exactly

Erin W. shopped three bids for a solar-plus-battery system for her house and ended up choosing Albion Solar even though their proposal carried the highest upfront price. She discovered that Albion’s recommendation used higher-quality panels and a larger array, and the firm projected roughly $150,000 in PGE bill savings over 28 years — a long-term payoff the cheaper bids didn’t match. What truly set the job apart was how Albion handled an old-growth oak: while the other companies wanted the tree removed, Albion worked out a trimming-and-layout plan so the system could fit without felling it. From the start, the team made the process feel deliberate and hands-on. Miles climbed onto the roof to assess conditions in person rather than relying on dated satellite images, and he took time to explain the technology and answer questions. Erin found him responsive and informed, which set a different tone from the other proposals. They were told to expect about a nine-month wait because quality systems were in high demand, but once crews arrived the work moved quickly. Stephen led the installation team, Saul and Jaime handled the electrical work, and Juan ran the roofing. The crew wrapped