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We found a clear pattern of abandonment and broken promises that should stop you from hiring All Solar. One customer paid in full and then watched five months tick by with no work and no returned calls. Another handed over a $1,000 deposit and was immediately ghosted. The data shows post-sale support scoring 1.7 out of 5, with five negative mentions and only one positive, meaning once Brad has your money, you're on your own. Systems are underperforming dramatically (producing two to three times less energy than promised, according to multiple reviews), and when customers reach out to investigate, they're ignored. We even found a supplier who reported Brad shorted him on payment for parts and then disappeared. The early reviews from 2018 tell a different story, with fast timelines and happy customers, but recent patterns show a business that takes deposits, delivers subpar or incomplete work, and vanishes when problems arise.
If you're considering All Solar because of a low quote or past reputation, know that recent customers describe a company that ghosts them after payment, delivers systems that underperform by half or more, and refuses to investigate. You're better off paying a premium to a contractor who'll actually answer the phone.
Anthony paid the contract in full for the installation and then watched five months pass while the contractor failed to complete his portion of the work. He ended up with an unfinished job and a company that went silent, no longer answering calls after receiving payment. The striking takeaway: he paid in full yet endured months of inaction and unanswered phone calls.
Photon Energy’s interaction collapsed at the first money request: Brad asked for a $1,000 deposit to move forward with the planned solar work, then stopped responding. Calls and messages went unanswered, leaving the job stuck with no follow‑up. The reviewer found the silence extremely frustrating and unacceptable. The detail that sticks: the $1,000 deposit request was the last contact.
Bat discovered that the rooftop panels on his home produced virtually no energy for two years. When he pressed the company to investigate, they refused to look into why the system wasn’t generating. The array never produced enough credit to trigger a payment from Edison, and the company deflected by blaming excessive household use—even though the house sat empty about 90% of the time. Calls and texts went unanswered, and he ultimately labeled the company a "grade A swindler." The lasting image: two years of non‑production and an installer that won’t engage to diagnose or fix the problem.
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Passed screening
Excellent BBB standing. Strong complaint resolution.
A valid contractor license is on record.
Bat discovered that the rooftop panels on his home produced virtually no energy for two years. When he pressed the company to investigate, they refused to look into why the system wasn’t generating. The array never produced enough credit to trigger a payment from Edison, and the company deflected by blaming excessive household use—even though the house sat empty about 90% of the time. Calls and texts went unanswered, and he ultimately labeled the company a "grade A swindler." The lasting image: two years of non‑production and an installer that won’t engage to diagnose or fix the problem.
Hoe C turned to this company for a solar system on his home and found the whole experience straightforward and reassuring. He discovered an owner who knew the technical details, answered quickly, and took care of every concern he raised about the system. The process stayed simple, communication remained timely, and the price came across as fair. Most memorable was the owner’s responsiveness—when questions popped up he got prompt answers and left confident that any future issues would be handled without fuss.
Susan L. hired the company to get solar installed on a tight timeline because her husband was about to go into surgery and they gave the crew a firm deadline. The owner, Brad, took the job and finished the full installation within a month, working to the couple’s schedule. He navigated city inspections successfully every time and used Panasonic panels, a top‑ten brand. About a month after activation she received her first SCE bill and found the charge much lower than before, and the total install cost ended up being cheaper than what neighbors and friends paid. The detail that stood out was Brad’s willingness to meet a surgery-driven deadline and actually do it—leaving them with a prompt installation and immediate bill savings.