All Valley Solar reviews

Nearly 20 years ago Jj G. discovered a cracked panel on their solar hot-water system sending water pouring off the roof — the moment that started a long relationship with All Valley. Ted stepped in that night, answered a late call, and patiently walked them through each step to shut the system down, even troubleshooting a frozen valve so the family could manage until help arrived. Over the years All Valley returned several times as the system aged, repairing problems and explaining what was happening to someone who began as a complete solar novice. The team stayed remarkably available and accessible, answering questions and teaching rather than just fixing. What stands out most is Ted’s calm, hands-on guidance in an emergency — the kind of personal help that turned a panic into something manageable. They will be leaving town next year and can’t help wishing they could bring All Valley along; that late-night call is the detail they’re most likely to remember.

Patricia M. has relied on All Valley Solar for several years and walked away from the company's latest visit thoroughly impressed after repairs to her pool equipment. Office staff Angie and Stephanie bent over backwards to fit her into the schedule when she pleaded for appointments, while Ted's team handled the job efficiently. The standout was John, the service technician: he arrived promptly, methodically diagnosed the issues, and took time to explain how the equipment works so she could respond better to future problems. He even tracked down a less expensive replacement part to cut costs, completed the repairs cleanly, and left everything running much more efficiently. The bill felt remarkably reasonable for the care and expertise delivered, and she would have given more than five stars if she could. What lingered most was John's patient instruction and the money-saving part swap — practical outcomes that left her confident in the system and the company caring for it.

Jason B. spent more than 45 days trying to get a simple replacement-panel quote from a Los Angeles solar company that had already serviced his house. He called and spoke to staff 15 times; each conversation ended the same way — they promised to check with Ted, the owner, and send a quote — but the quote never showed up. The insurance company handling wind damage kept requesting that quote, and without it his claim couldn't move forward. Repeated promises to call back went unanswered, and familiarity with his system didn’t prompt any faster action. He watched the company present itself as a local pioneer while failing to deliver the one basic document he needed; after 45 days and 15 calls he still had nothing to give his insurer.

Paul S. had lived with six solar panels on his ranch-style home for more than 20 years and decided to expand the system to warm the pool and shield the filtration equipment from direct sun. He asked the crew to mount five additional panels above the pool’s filtration cabinet, and the team placed them exactly where he wanted. The new array performs reliably, looks striking on the roof, and keeps the entire pool warm throughout the year. Above all, he appreciated the polished, professional crew — the combination of long-term performance from the original panels and the new panels’ year-round pool heating and equipment protection is the detail that stuck with him.

Ravi S. has relied on an All Valley Solar pool-heating system for several years and remains very happy with the service. When a recent problem arose, he called the company and John phoned him back later that same day, walking him through a step-by-step fix over the phone so the system was back up without a service visit. The standout detail for him was the quick, practical troubleshooting—same-day callback and clear phone guidance—which is why he continues to recommend All Valley Solar.

Kavush M. went ahead with a solar installation last summer to cut energy costs, but the job ended up causing major water damage. He discovered the crew had left holes in the roof that, after recent rains, let more water into the house than flowed to the backyard. The leaks ruined furniture and soaked the ceiling, and the company’s phone now goes unanswered when he tries to get them to fix it. What started as an effort to save money now means he must replace all his furniture and redo the ceiling — and he’s stuck trying to get a response from the installer.

Ann V. discovered half of the panels on her years-old rooftop solar system had gone on the fritz and called All Valley for help. Stephanie called back quickly with clear answers, and technician Seth arrived on time, went straight to work and repaired the array so it performed like it did when first installed years earlier. She highlighted their responsiveness and punctual service, gave five stars, and walked away with a fully restored system—and a technician who showed up when promised.

Kathy D. needed her old solar array taken down so a full roof replacement could happen, then wanted the panels put back up afterward. She found a company that answered quickly and offered a competitive price, and the crew handled the removal and reinstall with tidy workmanship. The installers were easy to work with throughout the process, and the owner came across as a genuinely nice guy, which kept communication simple. In the end she ended up with a restored system and the sense that the roof-to-solar transition was handled smoothly and without fuss.

Raj hired All Valley Solar to install a solar pool-heating system in July last year. After the first rain, water began pouring through the roof attachments; when he called the installer, they refused to accept liability and declined to come inspect the work. A separate roofing contractor inspected the job and discovered incorrect sealant, the wrong screws and improper rubber attachments. That roofer laughed at the workmanship and said the correct materials would have added only about $6 to the cost, yet Raj now faces thousands of dollars in repairs because the installation was done improperly. He plans to take the complaint to the contractors board and felt misled by the company’s claim of 30 years’ experience — the detail that lingers is that a tiny, inexpensive material choice appears to be the cause of a much larger, costly failure.