American Array Solar and Roofing reviews
• last updated FEB 26, 2026Loading map...
The Verdict
American Array delivers dependable solar installations at competitive prices. We analyzed their portfolio and found consistent execution on the fundamentals: installations that meet city and utility approvals on the first try, systems producing at or above estimates years later, and warranty repairs handled within days rather than weeks. One customer reported an Enphase communication board failure two years in; American Array scheduled the fix within 48 hours and had parts on-site while the system kept generating power. Reviews show 338 mentions of solid workmanship, often tied to clean conduit runs, properly grounded electrical, and painted hardware that blends with the roofline. Their project manager Adam appears in dozens of reviews for remembering panel-level details months after install and troubleshooting shading issues over Zoom rather than dispatching a truck. (If you enjoy monitoring your system obsessively, you'll appreciate that level of hand-holding.) What's missing: the premium financing options and battery-integration expertise we see from top-tier installers. You're paying for quality hardware and reliable follow-up, not cutting-edge energy management.
If you want a straightforward solar system that works as promised and a team that won't ghost you when an inverter acts up, American Array is a solid pick. Just know you're getting workmanlike execution, not innovation.
Reviews That Shaped Our Verdict
Matt V. chose American Array for a Fall 2021 rooftop solar install and ended up with a system that has performed reliably. He picked them because their contract price beat other bids while offering higher-quality equipment, and the design team led by Adam welcomed his suggested tweaks—Adam’s responsiveness is what clinched the deal. Permits, installation, and inspection moved through smoothly, and the install crew worked professionally all day, leaving neat attic wiring and even painting conduit so the array looked tidy. After the system went live, American Array stayed on the case: when one panel’s microinverter needed attention they sent a technician the next day and repaired it at no charge. When he started exploring an expansion, Omar spent 30 minutes on the phone mapping roof complexities and laying out options. He recommended them on Yelp, and friends who used the company have also been pleased. What sticks with him most is the combination of Adam’s hands-on design work and the company’s next-day, no-cost follow-up service.
Irwin chose American Array to put an 8 kW Panasonic/Enphase system on his Fremont home, attracted by the price, the company’s Panasonic "Elite" installer status, and an A+ BBB rating. He signed the contract in January 2023 and waited about two months for city and PG&E approvals before crews installed the array in late March 2023. The setup uses 20 × 400 W Panasonic panels with Enphase microinverters and a combiner, wired for net metering. What set this purchase apart for him was the warranty: because American Array is an Elite Panasonic installer, he secured Panasonic’s All Guard 25-year system warranty. The city required ground rods bonded to the cold-water pipe before signing off, and PG&E’s final interconnection approval came about a week later. Two years in, the payoff story is concrete: net metering dropped his electric-only bill to roughly $20 a month — about $200–$300 saved each month compared with before — and with the 30% tax credit Irwin estimates a 6–7 year payback. Four of his friends also used the same company, which factored into his confidence. A recent hiccup illustrates the warranty in action: the communication board on the Enphase combiner failed, so hourly and
Aditya S. hired American Array Solar for three projects over three years: a full home solar install done before NEM 3.0, an electric panel upgrade, and later an expansion of his existing array. He ended up with systems that have behaved reliably — the original installation has run flawlessly for more than three years and the upgraded panel has shown no issues for over two. Every job moved through permitting and inspection cleanly; inspections passed without requiring changes and any minor inspector questions were handled quickly. Pricing landed on the competitive side compared with other quotes he gathered. For his support inquiries and the last two projects, Adam served as the primary contact and project manager, and Adam’s technical knowledge and responsiveness became the defining feature of the experience. Adam answered questions big and small—even when they didn’t lead to a sale—and when Aditya noticed one panel underperforming, Adam set up a Zoom, traced the dip to shading from a house exhaust pipe, and walked him through the explanation clearly. Office-level communications sometimes introduced conflicting information, but Adam stepped in each time and resolved issues toAd
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 80
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 12 years
Operating longer than most installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Aditya S. hired American Array Solar for three projects over three years: a full home solar install done before NEM 3.0, an electric panel upgrade, and later an expansion of his existing array. He ended up with systems that have behaved reliably — the original installation has run flawlessly for more than three years and the upgraded panel has shown no issues for over two. Every job moved through permitting and inspection cleanly; inspections passed without requiring changes and any minor inspector questions were handled quickly. Pricing landed on the competitive side compared with other quotes he gathered. For his support inquiries and the last two projects, Adam served as the primary contact and project manager, and Adam’s technical knowledge and responsiveness became the defining feature of the experience. Adam answered questions big and small—even when they didn’t lead to a sale—and when Aditya noticed one panel underperforming, Adam set up a Zoom, traced the dip to shading from a house exhaust pipe, and walked him through the explanation clearly. Office-level communications sometimes introduced conflicting information, but Adam stepped in each time and resolved issues toAd
Madhusudhan J. arranged for American Array to outfit the roof of his home with solar panels in 2022. In 2024 his array stopped producing power, and he reached back out; Adam K. stepped in, coordinated roof visits so technicians could inspect the panels, tracked down the faulty component, and got the system back online. When a separate problem cropped up a few months later, Adam remembered the earlier repair down to the details and steered the electricians straight to the source of the issue. More recently, after noticing unusually high electricity use, he needed a consumption meter installed — Adam again routed him to the right person and had the meter fitted very quickly. Throughout, Adam handled the logistics, sourcing, and troubleshooting with a cheerful, can-do manner. The lasting impression for Madhusudhan: a single, responsive contact who recalls his system’s history, secures parts fast, and gets both repairs and monitoring hardware done without delay.
Madhusudhan Jayaraman had a rooftop solar array put in back in 2022 and ran into trouble in 2024 when his system stopped generating power. Adam K jumped in and took charge of logistics: arranging people to access the roof, directing the inspection that identified the faulty component, sourcing that part quickly, and getting the system repaired. When another fault cropped up a few months later, Adam drew on his notes from the first visit and guided the electricians to the right fix without a lot of back-and-forth. More recently, after noticing unusually high consumption and deciding he needed a meter to analyze usage, Madhusudhan was steered to the correct contact and had the consumption meter installed in record time. Throughout the whole stretch Adam kept a cheerful, can-do demeanor; what stood out was his institutional memory and ability to pull parts and people together fast, so repairs and upgrades felt efficient rather than drawn out.