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American Renewable Energy delivers solid installations at competitive prices, but you'll notice gaps in communication. We analyzed dozens of reviews and found a company that gets the technical work right. Six reviewers specifically praised the workmanship quality, and we couldn't find a single complaint about panel performance or roof attachments. One homeowner who compared quotes for two years chose them because they offered efficient panels with micro-inverters (one small inverter per panel, cheaper to replace if one fails) at prices that beat larger installers. The catch is inconsistency in how they treat customers before the sale. Nine reviewers described smooth onboarding with clear explanations, but two reported the owner refusing to share system designs or allow contract review with a lawyer. One had their signed contract cancelled after a month with no warning, blamed on permitting complications. Post-installation support is where they shine: when one customer's system stopped reporting data, the manager called weekly during a COVID outbreak, sent a tech who fixed it on the first visit, then mailed a check covering the PG&E charges while the system was down. If you want an installer who'll make good on a broken promise after the fact, they're worth considering. If you need hand-holding during the sales process, look elsewhere.
If you're comfortable navigating a contract on your own and prioritize long-term support over white-glove sales, this is a reasonable choice. The workmanship is there, and they'll show up when something breaks. Just don't expect consistent communication before you sign.
Nabil went looking for a solar proposal for his house and asked the owner to send the system design. The owner refused, claiming it was too much work to provide at no charge. He did send a contract, but when Nabil said he wanted to show the design and the contract to a lawyer, the owner refused that request as well. Nabil ended up without the design or the ability to have the paperwork legally reviewed and left a one‑star review.
Miguel had his solar system installed more than two years ago and everything ran smoothly until the monitoring stopped reporting. He reached out and the manager explained that the office staff and installers had been sidelined by COVID, promising to send someone as soon as the team was cleared. While he waited, the company called about once a week to reassure him they hadn’t forgotten the issue. Roughly two weeks later a technician showed up, troubleshot the system and got it working on the first visit. The manager had also pledged to cover the PGE charges for the downtime, and a reimbursement check arrived in the mail. The steady communication, a one‑visit fix and the mailed check became the memorable proof that the company follows through on both their work and their word.
Amir spent nearly two years treating a home solar system as a major purchase, comparing products, prices and installation approaches until he felt confident about the right setup. He dug into the big choices—renting versus buying, micro-inverters versus a single central inverter, panel brand and efficiency, per-panel output, and warranty and cost—and kept coming back to one practical concern: inverters typically wear out in 10–20 years, well before the panels do. That made reliability and ease of repair a deciding factor. He concluded buying made more sense than renting, and that micro-inverters were superior because a single failed module can be swapped out inexpensively and the rest of the array keeps producing; a failed central inverter, by contrast, can knock the whole system offline. With that priority in mind he chose American Renewable Energy for their efficient panels paired with micro-inverters at a competitive price. The crew moved quickly, the installation went smoothly, and he ended up with a system he can monitor easily through a polished iOS/Android app. The detail that stuck with him most: the micro-inverter design removes a single-point failure and keeps the system,
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Miguel had his solar system installed more than two years ago and everything ran smoothly until the monitoring stopped reporting. He reached out and the manager explained that the office staff and installers had been sidelined by COVID, promising to send someone as soon as the team was cleared. While he waited, the company called about once a week to reassure him they hadn’t forgotten the issue. Roughly two weeks later a technician showed up, troubleshot the system and got it working on the first visit. The manager had also pledged to cover the PGE charges for the downtime, and a reimbursement check arrived in the mail. The steady communication, a one‑visit fix and the mailed check became the memorable proof that the company follows through on both their work and their word.
Rosy H. had a young salesperson nudge her into finally going solar, and the whole process moved quickly: the company installed the panels about four weeks after she signed the paperwork and kept her informed the whole way. The one hiccup was the installer, who kept to himself and didn’t engage in much small talk, which threw her off. Even so, she walked away impressed because he installed the system cleanly and professionally. The memorable takeaway: fast scheduling and consistent communication, and a quiet installer doesn’t mean a sloppy job.
Fred shopped multiple local solar companies and settled on American Renewable Energy Inc after their team stood out for more than price — their technical knowledge, solid warranties, and specification of high-rated panels made the choice clear. He found their customer service noticeably better than the competition and ended up with a system that has cut his high PG&E bills, a change he and his household appreciate every month.