American Stream Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
American Stream Solar is not worth the risk. In one painful example, a veteran paid $50,000 for a system that worked correctly for exactly one year before failing repeatedly, leaving him with electric bills over $400 while the company stopped returning calls. Another customer discovered their system produced 30-50% of promised output and spent three months trying to get support before learning the contract disclaims all production guarantees. We found 17 reviews describing underperforming systems, broken inverters, and unresponsive support once problems surfaced. The workmanship scores look decent because installations themselves went smoothly. But 12 reviewers reported post-sale support failures, and the pattern is stark: systems fail after months of operation, customers call for help, and American Stream goes silent. One reviewer waited eight months with zero production before anyone diagnosed the monitoring error. If a system this expensive stops working, you need a company that answers the phone.
If you value a company that stands behind its work after installation day, skip this one. The installs may look professional, but when systems underperform or fail in year two, support evaporates and you're left holding a $50,000 paperweight.
Reviews That Shaped Our Verdict
Eddie A paid just over $50,000 for a rooftop solar system two years ago and discovered it only operated correctly for about a year. The company sent technicians out twice to replace the inverter, but each new unit failed after a few months. Instead of savings, he started getting high electric bills — $308.64 for July 2023 and $408.34 for August — a trend that left him alarmed rather than reassured. When he tried to reach the company in **********, he found only an answering machine and no returned calls; the promises that sold the system vanished once the contract was signed. He suspected the glowing reviews he’d seen were from people connected to the company, not genuine customers, and felt especially wronged as a Veteran. The clearest takeaway: after a $50,000 purchase, repeated inverter failures and rising monthly bills, he could not get anyone at the company to take responsibility.
Carl and Connie Hatton moved forward with a residential solar install after American Solar gave a fast, optimistic estimate promising electric-bill savings. The company moved quickly to sign them up, install the panels and arrange a new meter, and the Hattons were told they could track savings online — except no one could explain how to log in. They waited and watched their bills for months, called repeatedly, and watched the company send technicians out. Each visit uncovered “error” readings; a replacement card went in, more tests followed, and only after multiple service calls did someone finally show them how to access the monitoring system. Over 16 months the system performed poorly: it produced nothing for eight months, very little for four months, and only four months registered between 300k and 400k. The best single month reduced their bill by $8.05, while they continue to pay $73.00 per month for the panels, so they concluded the installation has not delivered the promised value.
Cory F. went into the process hoping a $16,500 rooftop system would dramatically cut his electric bill. He spoke at length with salesperson Shafiq, who promised a system sized to meet that goal; after installation, however, his bills didn’t fall. When he called support, a representative named Pedro asked for copies of bills and then nothing changed. For three months he called and emailed trying to get a monitoring link so he could see production; the company didn’t provide it, and only an installation subcontractor finally handed over the link. That monitoring revealed the array was generating only about 30–50% of the promised output. Repeated weekly calls and emails went unanswered, so he escalated to the Contractor’s Licensing Board and the BBB and unearthed a contract clause saying the company would not guarantee kilowatt output — a disclaimer they used to decline the in-person inspection he requested even though he suspected a defective inverter. The firm’s advertised 10-year warranty rang hollow when support refused to engage, leaving the clearest takeaway: the contract shields them from performance responsibility and their after-sale responsiveness can disappear when systems,
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 52
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 9 years
BBB Rating: D-
Poor BBB standing. Significant complaints.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Eddie A paid just over $50,000 for a rooftop solar system two years ago and discovered it only operated correctly for about a year. The company sent technicians out twice to replace the inverter, but each new unit failed after a few months. Instead of savings, he started getting high electric bills — $308.64 for July 2023 and $408.34 for August — a trend that left him alarmed rather than reassured. When he tried to reach the company in **********, he found only an answering machine and no returned calls; the promises that sold the system vanished once the contract was signed. He suspected the glowing reviews he’d seen were from people connected to the company, not genuine customers, and felt especially wronged as a Veteran. The clearest takeaway: after a $50,000 purchase, repeated inverter failures and rising monthly bills, he could not get anyone at the company to take responsibility.
Crystalyn Denny paid for a new solar system and discovered most of the panels delivered to her property were clearly used and scratched. She watched installers rely on their own materials because several ordered parts never arrived, and the company itself never bothered to inspect the site. When she pushed back about the blemished panels, the company declined to acknowledge they were pre-owned and waved off the scratches as harmless — a response that left her feeling cheated. On top of that, she believes the project was priced far higher than it should have been. The image that stayed with her: a system sold as new but studded with scratches and assembled with substitute parts, a reminder to verify deliveries and demand on-site oversight before signing off.
While shopping for solar quotes, Jose V. signed what he believed was a routine credit check and ended up with a contract—overlapping with another provider he was also talking to. After he realized the mistake and explained the situation, things escalated. The manager identified as DJ from La Mirada hung up on him twice, insisted he owed $2,500, then threatened to raise the amount to $10,000 and place a lien on his house if he didn’t pay. A caller named Ryan also hung up on him; when Jose called back, he was told there was no Ryan at the company. A roof surveyor arrived late without any notice. As a disabled veteran living on a single income, the sudden $2,500 demand felt especially severe. He contrasted his experience with other positive reviews, recommended Powur as a better option, and left a clear warning: watch for contracts slipped in during a “credit check” and be cautious if reps push for deposits or threaten liens.