Amerisun reviews
• last updated FEB 26, 2026Loading map...
The Verdict
We found nearly a hundred reviews of Amerisun, and the pattern is stark: you're rolling the dice with your roof and your money. In one review, a homeowner discovered 14 months after installation that a critical battery component was never connected, leaving their backup system useless during PG&E outages. Despite months of calls and emails, no one from Amerisun responded. We noticed 45 complaints about post-sale support, with customers reporting that the company became unreachable after payment cleared. Twenty-eight reviews describe unfinished installations, failed inspections, and projects abandoned mid-stream, often with customers paying monthly loan bills while still buying power from the grid. The workmanship scores tell the same story: 37 negative mentions of value and 43 complaints about project management. We did find 20 positive reviews praising smooth installs and responsive service, but they're concentrated in 2023. The recent reviews paint a picture of a company that may have bankrupted or stopped servicing existing customers. (One reviewer is still finding nails in their garden beds over a year later, which feels like a metaphor.)
If you're considering Amerisun, we recommend exploring other options. The volume of abandoned projects, unreturned calls, and systems that never worked properly suggests this company can't reliably finish what it starts or support what it sells.
Reviews That Shaped Our Verdict
Elle C. paid for a solar installation and felt scammed when the work left a really shoddy job on her roof. After she completed payment, the company apparently went bankrupt and stopped answering calls or replying to emails. She tried repeatedly to get help, only to find that promises they would come back to fix problems and that the "roof has warranty" had evaporated. With no responses to phone calls or messages, she ended up with a damaged roof and no way to enforce the promised warranty. The image that sticks: the company vanished after taking her money, leaving a bad roof and a dead phone line.
Barradas had a solar-plus-storage system installed in February 2024 and by May discovered a crucial component was missing — the part that would let the panels and batteries run when PG&E was offline. They spent months trying to get the company to correct the defect but heard nothing back. Fourteen months after installation the hardware still hadn’t been added, and battery problems have started to appear. The physical install itself went smoothly, but it followed five months of design work and three different project managers, leaving the lasting impression that the handoff and follow-up were the real failures.
Matt had a new roof put on his family home 18 months ago to be proactive against leaks — he woke up this morning to a large leak in the living room, the fifth different leak since the job. What started as a preventative project has turned into repeated repairs, dozens of hours of chasing the company, and mounting damage to the house. He and his wife have had multiple drywall sections replaced, track lighting ruined where leaks occurred, and furniture soaked this week; they're back to mopping and hauling buckets just before the holidays while he recovers from a heart procedure. The installation itself left a long trail of problems. Crews blasted loud music as early as 7 a.m., used foul language with the couple’s four-year-old in the house, and argued on the roof. Workers left nails that caused three flat tires, scattered plastic water bottles in the yard and roof, and after more than a year nails and scraps still turn up in garden beds. All of the roof flashing had to be redone because it was either poorly installed or omitted entirely in places. Inside the attic he found countless “shiners” and nails driven indiscriminately — he believes roughly half the nails were uselessly mis‑
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 39
Buyer Beware
Unauthorized Activities
3 reports
Misleading Claims
4 reports
Background Check
Serving customers for 4 years
Newer than most installers in the market.
BBB Rating: NR
Poor BBB standing. Significant complaints.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Karen signed a contract for a solar installation in June 2023 and expected the system to be running within months. By March of the following year — nearly a year later — she discovered the system still wasn’t operational, and now in July she’s been calling repeatedly with no return phone calls. The manufacturer has done everything they can remotely, but an installer must come to her house to finish the on-site work. In the meantime she’s been paying monthly on the loan for the project and continuing to pay the utility company for power she can’t get from the system. What stands out is the lengthy delay combined with ongoing loan and utility payments and the lack of installer follow-up; she needs someone from the company to contact her and complete the final installation so the system actually produces power.
Becky A. had solar panels and a solar pool heater installed on her home a couple of years ago and ended up watching her PGE bill jump because the pool heater never worked right. She discovered the company was extremely hard to reach — calls went unanswered, appointments got postponed, and getting a technician onsite proved nearly impossible. The pool heater, improperly installed, drove up energy use when she tried to heat the pool, and even the subcontractor the company used for pool heaters stopped returning calls. After repeated stonewalling, she had to hire outside resources to try to fix the problem because the installer wouldn’t provide service after the sale. The detail that sticks: the installation left her with higher bills and no reliable post‑sale support, forcing her to chase solutions herself.
Vicki S. signed a contract with AmeriSun in 2021 for a residential solar installation, and the crew finally put panels on her roof in 2022 — but the job turned into a year-long battle over permits, paperwork and incomplete work. She discovered the company had needed two permits (the install itself and an electrical panel upgrade). In 2022 AmeriSun told her the Building Department had finaled the project, but when she checked in March 2023 she found the second permit had never been closed out. Repeated calls to the office produced staff who seemed unaware of the situation, and multiple requests for the project file — including the signed contract — went unanswered. When she tried to get the work finalized directly with the Building Department, inspectors issued a correction notice because AmeriSun and GSJ Construction had not finished several items. Feeling targeted as a sick, retired homeowner, she ended up preparing for legal action after months of stonewalling and missing documentation. The most striking part of her experience: what she was told was complete and final in 2022 was not — leaving her with open permits, an official correction on record, and no project file to prove a