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Apollo Energy reviews
• updated MAR 3, 2026Loading map...
The Verdict
Apollo Energy appears to have collapsed mid-2022 while leaving dozens of customers holding loans for nonfunctional solar systems. We found 13 reports of homeowners unable to reach anyone at the company after installation crews stopped showing up or vanished entirely. One customer in Texarkana spent months chasing Apollo for final paperwork the utility needed, only to discover every company phone number disconnected and his panels sitting dark on the roof. Another paid two months of loan payments before realizing no one was coming back to flip the switch. The pattern is identical across nearly every review: panels go up, the crew disappears before connecting the system to the grid, and the finance company keeps billing. Four reviewers specifically describe making loan payments on systems that were never turned on. We also noted at least one mention of the company relocating to Florida, though by late 2022 all contact channels were dead.
If you've already signed with Apollo Energy, contact your lender immediately and document everything. If you're considering them, walk away. The company went dark in late 2022 and left a trail of incomplete installs and unreachable phone lines.
3 Stories That Stood Out
Alexander C agreed to a salesperson visiting his house to see how solar panels could lower his electric bill; after checking the company carefully he moved forward and the project began in late July. By September crews had installed all but six panels; after pressing them for a month, the final six went up. Apollo completed a quality inspection in October and the city followed with its inspection, but then the project stalled for another month. He filed a request with Swepco for a new meter to monitor the solar input, only to get emails saying Apollo needed to supply more information before the utility would act. After more complaining, Apollo sent two workers who were supposed to gather the required details, but weeks passed and the job remained “up in the air.” A different Apollo representative then arrived claiming many employees had been fired and that he would finish the job and submit the needed paperwork that day; weeks later Alexander received notice that Swepco would close his request for lack of follow-up from Apollo. Phone numbers for Apollo went unanswered, so he tracked down Swepco’s Alternate Energy Coordinator himself, learned there were three things needed to get re
In September Ana M had a crew install solar panels at her home, but the project stopped before it actually worked. She discovered the panels were never switched on and the company never completed the required final inspection. Calls and messages went unanswered, and she ended up starting loan payments for a system that produces no power. The clearest takeaway: she’s left paying for nonworking panels while the installer remains unresponsive.
Victoria H. ended up with a $60,000 solar system mounted on her roof and then discovered the installer disappeared after the job—she found they'd moved to Florida and become unreachable. She has had no way to contact anyone for support and has been unable to access the system since October. The experience left her with an expensive array on the roof but no company to maintain it or help regain access.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 32
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 4 years
Newer than most installers in the market.
BBB Rating: F
Poor BBB standing. Significant complaints.
Review Patterns
What You Can Expect
Kirk arranged for solar panels to be installed the first week of October. Once the crew left, he waited for the promised quality check that never came. Payments on the financed system kicked in while the array sat hooked up but not functioning. The lender phoned the installer with no response, and Kirk later discovered online that the company had gone out of business. He ended up paying for a nonworking system with no one left to perform the inspection or provide support.
After having a residential solar system installed months ago, Tamra W. has still been paying two bills. She has tried repeatedly to reach the company without success and has asked them to remove the panels so she can switch to another installer that will fulfill the work promised. Frustrated by the lack of response and ongoing charges, she left a one-star review—only because the system would not accept zero stars. The lasting takeaway is unresolved duplicate billing and no company communication when she requested the panels be taken down.
David G began getting repeated calls from the company and decided to look them up online. He discovered the business was listed as being in ******** and ran into numerous complaints claiming installed panels never worked. After seeing those reports, he walked away with a clear caution: be wary of their cold calls and check the complaint history before engaging.
Eliseo arranged to have solar panels installed, but after the job finished he discovered the system failed the electric company's commissioning. He ended up with panels the utility would not accept and left a blunt warning — "do not use." The takeaway for buyers: confirm an installer will complete utility commissioning and secure the electric company's approval before hiring them.
Daniel A. set up a home solar installation and discovered the crew never finished connecting the panels, leaving the system incomplete. He called the company for follow-up and received no answer, so he was left with an unfinished installation and no clear next step.
Daniel contracted the company to put solar panels on his home, but the installation never got finished. He tried repeatedly to get an update by phone, and the company stopped answering calls. He ended up with an unfinished solar job and no one to contact — an experience defined by an incomplete install and persistent silence from the installer.
Victoria H. ended up with a $60,000 solar system mounted on her roof and then discovered the installer disappeared after the job—she found they'd moved to Florida and become unreachable. She has had no way to contact anyone for support and has been unable to access the system since October. The experience left her with an expensive array on the roof but no company to maintain it or help regain access.
Kelsey R arranged a loan-funded solar installation and discovered the company never installed the panels. She found that the installer accepted the disbursement from the loan company but did not do the work, and when she tried to contact them afterward the business went silent. She urged others to leave a bad rating to warn potential customers — the clear takeaway being that loan money was taken without an installation and the company became unreachable.
In September Ana M had a crew install solar panels at her home, but the project stopped before it actually worked. She discovered the panels were never switched on and the company never completed the required final inspection. Calls and messages went unanswered, and she ended up starting loan payments for a system that produces no power. The clearest takeaway: she’s left paying for nonworking panels while the installer remains unresponsive.
Long-term Satisfaction
Recent customers rate Apollo Energy 1.0 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.