97
Trust
Score
WattBot

Apollo Solar Company reviews

TEXAS / EL PASO
Apollo Solar Company
37 Reviews • 1 Location 4,921 Data Points Processed

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The Verdict

Apollo Solar stands out for doing something the industry often fumbles: they pick up where other installers left off. One homeowner's system sat broken for two years after their original contractor went under, and Apollo not only fixed it but offered extra resources beyond what the job required. We found 27 reviews praising their sales transparency, with zero mentions of bait-and-switch financing or production overpromises. That's rare in residential solar, where vague contracts are the norm. The crew's follow-up is just as strong. In 18 reviews mentioning post-installation support, not one complained about being ghosted after the contract was signed. Ryan, a frequently named rep, checked in months after one customer's panels went live to confirm everything still worked as promised. One reviewer survived a Texas summer with a $50 peak electric bill instead of the usual $400, then watched their costs drop to $25 as the weather cooled. If you've been burned by solar companies that disappear after cashing your check, Apollo's track record suggests they'll actually answer the phone a year from now.

If you want the cheapest bid in El Paso, keep shopping. But if you need an installer who'll fix another company's mess or still respond to texts six months after your panels go live, Apollo is worth the call.

3 Stories That Stood Out

1. lenford housen
Google | Mar 26, 2025 |

Lenford discovered his rooftop solar system had been out of service for a couple of years without his knowledge, and the original installer had gone out of business—leaving him stranded while living out of state. He met Sam, a fellow military veteran, and John from Apollo Solar; John stepped in, diagnosed the problem, and restored the system to working order. John went beyond Apollo’s usual scope to line up extra resources when needed, scheduled the visit without hassle, and finished the job correctly on the first trip. Pricing stayed reasonable, and for an owner who doesn’t live nearby the decisive detail was simple: having a reliable technician in John to call made the whole process unexpectedly easy.

2. Bill Smolak
Google | Feb 28, 2023 |

Bill rode out a blistering summer and discovered his new solar array produced more than he expected — enough to cover a month of nearly daily 100°F conditions. He watched a peak electric bill land around $50 (the utility still levies an administrative charge of roughly $32), and figures that without the panels that same month would have topped $400. As temperatures cooled, he began to send excess power back to the grid and now expects monthly bills in the $20–$25 range. The installation process felt smooth: communications stayed clear, crew members were friendly, and Ryan handled the project with steady patience — assertive when needed but never pushy — keeping his promises and continuing follow-up after activation. The combination of significant summertime savings and ongoing, professional customer care is the detail Bill keeps returning to.

3. Alfredo Iglesias
Google | Sep 14, 2022 |

After years of answering doorbell pitches and digging through research that turned up fraud and shady deals, Alfredo hit a wall of distrust in the residential solar market. He lacked the confidence to sign with anyone until Apollo stepped in and changed the script. He found no vague financing tricks, clear commitments about the system’s production, and straightforward invoicing paired with a team that actually knew the technical and financial details. Those concrete assurances let him lock in solar panels for his home and stabilize what he pays for energy. Against a backdrop of global uncertainty—war in Ukraine and rising natural gas prices—Apollo provided the certainty he had been looking for. The detail that sealed it for him was the combination of production guarantees and transparent billing: the exact protections he couldn’t find elsewhere.

Platforms Monitored

Google
37 Reviews · 1 Location
5.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
Yelp
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 97

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 4 years

Newer than most installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. lenford housen
Google | Mar 26, 2025 |

Lenford discovered his rooftop solar system had been out of service for a couple of years without his knowledge, and the original installer had gone out of business—leaving him stranded while living out of state. He met Sam, a fellow military veteran, and John from Apollo Solar; John stepped in, diagnosed the problem, and restored the system to working order. John went beyond Apollo’s usual scope to line up extra resources when needed, scheduled the visit without hassle, and finished the job correctly on the first trip. Pricing stayed reasonable, and for an owner who doesn’t live nearby the decisive detail was simple: having a reliable technician in John to call made the whole process unexpectedly easy.

2. JuanPablo Avendano
Google | Aug 27, 2024 |

JuanPablo Avendano found Apollo straightforward to work with across several projects of varying scale. He experienced clear, consistent communication at every step and felt the team could handle jobs both small and large. Jon stood out as consistently attentive and punctual, meeting every deadline on the projects they tackled together. He gave the company a five-star rating, with Jon’s reliability and steady communication being the detail that stuck.

3. Cristy Hernandez
Google | Jan 23, 2024 |

Cristy Hernandez worked with Ryan at Apollo/Freedom Forever Solar to convert her home to solar, and he guided her through every step of the installation. His team handled the details patiently and provided steady customer support, and the system has been up and running for about three to four months with no problems. What stood out most was Ryan’s follow-through—he kept checking in after the panels were live to make sure everything stayed on track. The experience left her very pleased, and the ongoing service has been the memorable takeaway.

02

1. RALEIGH CANO
Google | Aug 14, 2025 |

Raleigh discovered his home’s solar panels weren’t producing as they should and reached out to Apollo Solar. A technician arrived right away, diagnosed the problem on-site and got the system working again quickly. They appreciated the fast response and straightforward repair — what stood out was the same-day turnaround from diagnosis to fix. If a buyer worries most about downtime and getting a technician out promptly, Raleigh’s experience suggests Apollo handles that reliably.

2. Bruce Manvell
Google | Jan 5, 2024 |

Bruce found a solar installer he could actually trust when he chose Apollo Solar — their rep Ryan stood out for being upfront, honest, and easy to reach. He felt comfortable throughout the process because Ryan kept everything on track, delivered what was promised at a fair price, and moved the installation along quickly and on schedule. The only snag came from the utility: El Paso Electric’s inspection and approval timeline created the sole delay. He walked away pleased with the responsiveness and transparency of the team, and offers the practical takeaway that the company’s work is fast and reliable — just budget extra time for your utility’s inspection queue.

3. Ashley Muir Davies
Google | Jul 9, 2023 |

Ashley Muir Davies explored switching to solar and found Apollo made the whole process unexpectedly simple — their explanations cut through the jargon and clarified the options. She walked through a smooth, hassle-free installation that matched that clarity, with no surprises during the work. She rewarded them with five stars and recommended Apollo to anyone considering solar, remembering most the straightforward explanations paired with a no‑fuss install.

03

1. Rene Hernandez
Google | May 16, 2025 |

Rene Hernandez encountered a problem with his solar system, and Apollo Solar stepped in and corrected the issue quickly. He ended up very pleased with the prompt, effective service, and the rapid repair is what stayed with him — enough that he recommends the company highly.

2. Rocio Montes
Google | Mar 2, 2023 |

Rocio Montes brought Apollo Solar in to set up solar at her home and discovered the company managed the whole process. She found the representatives consistently helpful, answering all her questions and walking her through each step. They handled every detail so the setup required very little effort on her part. The thing that stuck with her was how hands-off the experience felt—clear answers and complete follow-through that left her with a finished system and nothing left to worry about.

3. Michelle Serafin
Google | Mar 1, 2023 |

Michelle worked with the company to install solar panels and ran into a lengthy hold-up with her electric utility. She found the team meticulous, well-informed and personable, and appreciated how helpful they were throughout the process. Even during the delay, the company stayed in regular contact and walked her through each stage so she never felt left in the dark. That steady, transparent communication during a drawn-out utility wait is the detail she remembers most and the reason she plans to recommend them to friends or neighbors.

Long-term Satisfaction

Recent customers rate Apollo Solar Company 5.0 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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