ARS Roofing & Gutters reviews

Three years earlier Arthur had just come through a firestorm and thought that was as bad as it could get — then the pandemic hit right when the bathroom skylight needed replacing. As lockdowns shuttered many businesses, ARS stayed in business and kept the job on track: they fitted a temporary protective shield over the opening while restrictions eased, then returned and completed the skylight with the same high-quality workmanship he had come to expect. The detail that mattered most to him was practical and concrete — the final invoice matched the original quote exactly, despite the delays.

Aaron F. had known ARS for years through community interactions, and when the pandemic prompted a home refresh he decided to replace a worn tile roof and add new gutters and gutter covers. He called Letitia, who mobilized her team and produced an estimate quickly, and they moved forward. Crews replaced the roof first, then removed the old gutters — and that removal exposed poor original construction and hidden roof damage. ARS showed him the repair options, got approval, and repaired the damage before finishing the gutters and covers. The end result looks great, and what stood out was how smoothly the team handled the surprise issues and made the whole project easy.

Kerrie C. kept Letitia (known as Tish) in her phone after their first meeting — she knew immediately this was a contractor she could trust with family property. Years later Tish tackled a very complex commercial roof on Kerrie’s uncle’s historic building in Sonoma: a post‑WWII structure built by Kerrie’s grandfather that housed California’s first Vespa dealership and the original Jim and Jim’s Motorcycles in the late 1940s, and which still hosts large family gatherings. ARS designed an innovative roof solution that aimed to preserve both the building’s fabric and its sentimental value. When Kerrie’s senior parents needed a new roof on their tri‑level home, they compared several bids but chose Tish again because ARS uses company employees who are insured rather than hiring day labor. That decision paid off in a startling way — when workers removed the old shake from the third story, a swarm of honey bees poured out of the wall. The crew member escaped without serious harm, and Kerrie felt immense relief knowing the company carried insurance and used trained staff. Beyond workmanship and safety, Tish has invested in the community through the Lime Foundation, a nonprofit that teaches

Tanya C. has relied on ARS for 32 years to handle roofing for her commercial properties. She kept bringing them back to replace multiple commercial roofs, and each job went seamlessly; after three decades of consistent service she walks away willing to “100% recommend” them — the clearest takeaway is their long-term reliability for repeat commercial work.

As the owner of a property management company, Korin has relied on ARS Roofing for years to handle roof work across her portfolio. She finds them consistently prompt to respond and dependable in execution, with Leticia and her crew making coordination straightforward. Over multiple jobs they have delivered high-quality workmanship and offered clear, best-fit recommendations that Korin trusts when advising her clients. Those reliable solutions leave clients satisfied and help keep her business running smoothly; the detail that sticks is Leticia’s team both recommends sensibly and follows through, so Korin can hand them a job and expect it to be done right.

Ross B. hired ARS to replace the 30-year-old roof on his home and found the quoting and estimate process unusually clear and thorough. When the crew showed up they worked cheerfully and kept communication open; the foreman made nightly checks to ensure the roof was watertight and the team cleaned the work area around the house each evening. They dug into trouble spots with careful diagnostics, replaced areas of dry rot, and repaired anything that needed attention rather than just covering it up. The finished roof looks spectacular, and the small flat section was sealed so robustly he felt a tank could roll over it. What stayed with him most was the combination of meticulous repairs, nightly watertight checks, and the spotless cleanup—details that turned a straightforward replacement into a reassuring, high-quality job.

Ja R. accepted a proposal that explicitly included work on the downspouts, then discovered the crew left without doing that part. When the company later offered a walk-through to produce a quote, they realized the visit was to price the exact same task the team had failed to complete originally. They ended up with an unnecessary second trip to finish what had been promised up front, leaving the lasting impression that the company treated an oversight as a new job rather than fixing its own mistake.

Steve F. hired ARS Roofing to strip off an aging composition roof and watched them install a GAF-warrantied replacement in three days. He spent more than 40 years in construction as a retired architect, so he inspected the work with an experienced eye and concluded the crew delivered outstanding craftsmanship — straight and true, no skipped steps, and only minimal disruption to daily life. Letitia, Bret and the crew carried themselves professionally and courteously throughout the job. When a few dry-rot spots showed up in the existing plywood sheathing, ARS replaced the damaged plywood economically and kept the project on schedule instead of letting the extra work cause delays. Bret also directed the crew to remove and reinstall a deformed fascia gutter that had been stressing the old roof, and had that done at no charge. He also took note of ARS’s community involvement with foundations supporting youth and at-risk groups. The detail that stuck with him: a warrantied roof completed in three days while hidden problems were fixed cleanly and without added hassle.

Greg hired ARS to handle a repair on his home’s solar system and immediately noticed how smoothly communication moved when the original proposal required changes. He found Bret quick to respond and willing to walk through options until the plan fit. Omar and his crew showed up early each day, took time to answer his questions, and worked with him to make sure the repair was done right. What stuck with him was that prompt responsiveness up front and the crew’s punctual, hands‑on follow through.