80
Trust
Score
WattBot

Auburn Solar reviews

CALIFORNIA / GOLD COUNTRY
Auburn Solar
16 Reviews • 1 Location 2,128 Data Points Processed

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The Verdict

Auburn Solar is a reasonable choice if you're shopping on price and trust a handshake, but support after installation is hit-or-miss. We found stories of homeowners thrilled with quick generator installs and smooth solar projects handled start to finish, permits included. One reviewer said the crew removed and reinstalled panels during a roof replacement without a hitch. But we also found a system that sat broken for five months because the company stopped returning calls, and a homeowner whose electrical box fell off the wall and never got fixed despite a 10-year warranty. The pricing is competitive (one review called them 'a much better value than a local competitor'), and the family-owned setup means you'll deal with the same faces throughout. If your system works flawlessly, you'll be happy. If something breaks six months later, you may struggle to get anyone on the phone.

If you want the lowest bid and don't mind rolling the dice on future support, Auburn Solar delivers on install day. But if you need confidence that someone will answer when your battery stops working, consider a company with a track record of post-sale reliability.

3 Stories That Stood Out

1. Peter M.
Yelp | Jan 21, 2026 |

Peter ended up with a solar-and-backup-battery setup that looked fine at first, but the trouble came after the install. On his home, he found circuit breakers left unlabeled, some essential loads like the lights and fridge not actually tied into the battery backup, and a Generac battery fault that left the system nonfunctional for about five months. What stung most was the silence: calls and emails went unanswered, even after he was told the owners had retired and that someone named Brad would take over. The one person who still seemed reachable was the sales contact, Jake, and even that support faded once the installation was done. For a homeowner who understood electrical systems and could use the app himself, the biggest takeaway was how a small local company that felt promising up front turned into a system he could not get repaired, even with Generac willing to pay for the fix.

2. Michael H.
Yelp | Sep 30, 2023 |

Michael moved into a house in Auburn, California, with a Generac 22KW generator and a 10-year warranty package that had been installed back in April 2020 by Auburn Solar. A year later, he found the electrical box in the garage hanging loose from the wall, secured with just one screw into drywall. When Matt came out to look at it, he recognized the job, admitted Randy had handled that part of the install, and explained that they had already let Randy go because he was a poor worker. He initially promised to fix the warranty issue, then hit a wall when he realized the box had been mounted directly behind the home’s main electrical service panel, leaving no safe way to fasten it without drilling into the panel itself. He backed off, said the box really should have been installed on the adjacent wall about a foot away, and told Michael he would have to sort it out later. Matt did service the generator itself and even offered to invoice him only after the repair was finished, but after a month and several follow-up calls, he stopped responding entirely. Michael then called Generac, learned the equipment warranty ran through April 2030 but that installation work was not covered by the 제조

3. Audra B.
Yelp | Jun 23, 2021 |

Audra and her household ended up with a major home-energy setup — solar panels, batteries, and a generator — and Auburn Solar made what could have been a complicated project feel surprisingly manageable. They beat a local competitor on value, then kept the momentum going by smoothing out the financing, the installation, and the back-and-forth with PG&E. What stood out most was how consistently friendly and professional the whole team felt from start to finish, the kind of service that left them already planning to bring Auburn Solar back for their next property.

Platforms Monitored

Yelp
16 Reviews · 1 Location
4.7/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.2/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
2.8/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 80

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 11 years

Operating longer than most installers in the market.

BBB Rating

Not BBB rated.

Review Patterns

What You Can Expect

01

1. Audra B.
Yelp | Jun 23, 2021 |

Audra and her household ended up with a major home-energy setup — solar panels, batteries, and a generator — and Auburn Solar made what could have been a complicated project feel surprisingly manageable. They beat a local competitor on value, then kept the momentum going by smoothing out the financing, the installation, and the back-and-forth with PG&E. What stood out most was how consistently friendly and professional the whole team felt from start to finish, the kind of service that left them already planning to bring Auburn Solar back for their next property.

2. Joe S.
Yelp | Nov 15, 2018 |

Joe came away impressed by a company that kept the solar process plainspoken and human, the kind of experience that stands out when bigger installers often feel scripted and impersonal. On top of the straightforward communication, he found the pricing strong and the work efficient and well done, which made the whole project feel like a clean, no-drama install. What stuck with him most was getting to deal with real people instead of a call-center style routine.

3. Peter M.
Yelp | Jan 21, 2026 |

Peter ended up with a solar-and-backup-battery setup that looked fine at first, but the trouble came after the install. On his home, he found circuit breakers left unlabeled, some essential loads like the lights and fridge not actually tied into the battery backup, and a Generac battery fault that left the system nonfunctional for about five months. What stung most was the silence: calls and emails went unanswered, even after he was told the owners had retired and that someone named Brad would take over. The one person who still seemed reachable was the sales contact, Jake, and even that support faded once the installation was done. For a homeowner who understood electrical systems and could use the app himself, the biggest takeaway was how a small local company that felt promising up front turned into a system he could not get repaired, even with Generac willing to pay for the fix.

02

1. Dave B.
Yelp | May 30, 2018 |

Three years ago, Dave had Auburn Solar install a large rooftop system and ended up bundling in pool solar at the same time, turning the job into a package deal that kept the price sharp. Working with a family-run company, he got quality components and a layout that was carefully designed so the panels sat neatly on the roof instead of looking tacked on. What stood out most was how that one project became a word-of-mouth chain: he had already sent friends and family their way, and three of them had gone on to use Auburn Solar for their own homes.

2. Dianne W.
Yelp | Oct 18, 2021 |

Dianne ended up with a new Generac backup power system on her home, and the standout was how smoothly the whole job moved. The crew got it installed quickly, handled the work professionally, and did it at a very reasonable price. What lingered most was the combination of speed, polish, and affordability on a backup system she could count on.

3. Michael H.
Yelp | Sep 30, 2023 |

Michael moved into a house in Auburn, California, with a Generac 22KW generator and a 10-year warranty package that had been installed back in April 2020 by Auburn Solar. A year later, he found the electrical box in the garage hanging loose from the wall, secured with just one screw into drywall. When Matt came out to look at it, he recognized the job, admitted Randy had handled that part of the install, and explained that they had already let Randy go because he was a poor worker. He initially promised to fix the warranty issue, then hit a wall when he realized the box had been mounted directly behind the home’s main electrical service panel, leaving no safe way to fasten it without drilling into the panel itself. He backed off, said the box really should have been installed on the adjacent wall about a foot away, and told Michael he would have to sort it out later. Matt did service the generator itself and even offered to invoice him only after the repair was finished, but after a month and several follow-up calls, he stopped responding entirely. Michael then called Generac, learned the equipment warranty ran through April 2030 but that installation work was not covered by the 제조

03

1. Heidi J.
Yelp | Jan 31, 2019 |

Heidi came away impressed by a family-run solar company that had quietly built its reputation the old-fashioned way, without advertising and with pricing that stood out right away. She found Rick and Peggy Matson running a business that had already outlasted most of the local competition, and that long track record mattered when she put solar on her home. About eight years ago, they installed 39 panels on her house, and then added 10 more the following year, giving her a rare second chance to see the same crew deliver twice. The combination of deep know-how, family ownership, and pricing that felt hard to beat was the detail that stuck with her.

2. Mark P.
Yelp | Dec 7, 2020 |

Mark ended up with a whole-house Generac generator installed by Auburn Solar, and the standout was how smoothly the project came together. The crew kept things friendly and easy to work with, even while fitting around his needs, and the price came in right. They finished the job on schedule, leaving him with a clean, timely install on a system meant to keep the whole house powered.

3. Dawn B.
Yelp | May 9, 2018 |

Dawn went into summer already cooling her home to a comfortable 70 degrees without worrying about the electric bill. Auburn Solar had covered her roof with panels and set her up to capture the sun’s power, and the payoff was already showing up in a very low monthly cost. She was looking ahead to recouping the system’s price through yearly savings, with the roof full of panels and the air conditioner running guilt-free.

Long-term Satisfaction

Recent customers rate Auburn Solar 4.0 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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