AWS Solar reviews

After finishing his first year on a rooftop solar system, Mark Cameron reflected on why he picked AWS after talking to about half a dozen companies. He discovered that what set AWS apart was Tim Broughton and a clear, thorough process that helped him make an informed choice rather than a quick sale. The whole engagement felt tightly organized: design, scheduling and communication ran smoothly, and the team showed consistent responsiveness and accountability. The install crew stood out for clean communication and steady execution of the work plan, so there were no unexpected hassles on site. Tim also handed over contact details for roughly a dozen existing customers, and calling them proved invaluable for confirming the decision. Months later he still reaches out to Tim with questions and gets nearly immediate, upbeat help. The detail that stuck with him most: direct access to real customers plus a single, reliable company contact who stays available long after the panels go live.

Matt S. has had a residential solar system for almost two years and everything has been working smoothly. Tim provided consistently helpful, timely answers whenever he had questions. When a neighbor began shopping for panels, he steered him toward AWS; after comparing several companies the neighbor picked them as well. The standout detail for him was price—AWS’s quote beat the others he saw, and the combination of competitive pricing with Tim’s responsiveness is what sealed the experience.

Tim installed a 5.6 kW solar system on his home in early 2020, and what stuck with him was the blunt honesty from AWS rep Tim B. AWS handled the paperwork and logistics—coordinating permits with the city, dealing with SCE, and scheduling the install—so the process moved smoothly. A few months after installation one panel showed abnormal defects; AWS stepped in and promptly replaced it under warranty. Recently he explored enlarging the array to support a second EV, and after a careful consultation AWS advised that an upgrade wasn’t worthwhile if it meant giving up his legacy TOU‑A rate. He appreciated that the company would steer him away from a sale that would cost more in the long run than it would save.

Michael R. had AWS install solar on his house about four years ago, and the system has stayed in tip-top shape. Whenever an issue came up he called them and AWS came out and fixed it, keeping everything running smoothly. His takeaway: their reliable service and follow-up make them worth getting a quote from.

Bhuwankumar301 had AWS Solar install numerous panels on his roof a year and a half ago; the crew completed the job quickly and the system performed flawlessly for about 18 months. When monitoring started dropping out because the home’s Wi-Fi (Cingular) proved unreliable, AWS Solar diagnosed the issue and took responsibility for a fix. They installed a device that connects directly to internet towers instead of relying on the shaky home connection, absorbed the cost, and restored remote monitoring. The memorable part of the experience was that the company handled the post‑installation problem proactively and paid for the solution themselves.

Abhay hired AWS Solar to put panels on his house. The team took plenty of time with him at every stage, walked him through the details, and stayed reachable whenever questions popped up. He ended up with a system that has been operating as expected for more than a year. The memorable takeaway: patient, hands-on support during the process coupled with a year of dependable performance — concrete reassurance that the upfront attention mattered.

DM had Tim and Frank install a rooftop solar system in 2018 and walked away with a result that still astonishes them: their electric bill plunged from nearly $1,200 to $25. The array has run without problems since, and AWS takes care of the routine maintenance and required software updates so the system keeps humming. The couple valued the installers’ personal touch and professional manner throughout the process. What lingered for them most was the dramatic drop in energy costs — the $25 bill — which they call the best investment they’ve made in their home.

D Y. continues to give AWS Solar five stars after nearly two and a half years with a solar roof on their home. They referred a neighbor to AWS, and while the crew was working next door, the technicians spotted a subtle problem on D Y.’s system, called to let them know, and fixed it promptly — even though D Y. hadn’t realized anything was wrong. Tim remained a ready point of contact throughout, answering follow-up questions about the array and related projects. What stands out for D Y. is the ongoing attention: responsive service, a reliable person to call, and crews who will proactively flag and correct issues long after the installation.

Paul had a 25-panel solar array and a level‑2 EV charger installed on his house in 2019. He entered the process with no solar experience, compared several companies, and chose AWS Solar; they guided him through every step, handled city permits, and got the system running quickly. Years later, while working at home, power dropped in several rooms but none of the breakers were tripped; the charger was beeping and the inverter display was dark. He called Tim, who calmly ran through a few checks over the phone, then advised Paul to call the electric utility because the problem looked like incoming service. The utility tech arrived, initially skeptical, and then confirmed Tim’s assessment — crews are scheduled to fix the issue the next morning. Tim stayed professional, answered quickly, applied no sales pressure, and continued to support Paul years after installation. What stuck with him most was that a quick call to AWS pinpointed a utility-side fault and set the repair in motion, so he still turns to them for any power-related questions.