B Henry's Quality Electric reviews
• last updated FEB 26, 2026Loading map...
The Verdict
B Henry's Quality Electric nails the basics. We analyzed hundreds of reviews and found zero complaints about shoddy work or blown timelines. One homeowner hired them for what seemed like a simple outlet repair, only to watch the electrician spend five hours tracing wiring through old walls until he found the actual problem, a corroded junction box three rooms away. Bill's crew responds fast, usually within a day for urgent calls, and 393 reviewers specifically praised their follow-up support after jobs wrapped. What stands out most is their troubleshooting skill on older homes. We saw 58 reviews describe complex panel upgrades or antique wiring fixes where the team diagnosed problems other electricians missed, then explained the repairs in plain terms. One customer watched Bill stay until 11 p.m. coordinating with PG&E to prove the utility's connection was the real culprit, not the panel he'd just installed. They leave job sites cleaner than they found them, a detail 90 reviews mentioned unprompted.
If you need an electrician who'll pick up the phone and actually show up when promised, B Henry's delivers. You won't find rock-bottom pricing, but you will get someone who'll troubleshoot a flickering circuit for hours instead of just swapping parts and leaving.
Reviews That Shaped Our Verdict
Nancy Christensen called Bill Henry Electric expecting a quick outlet repair at her home and discovered a much bigger, time‑intensive wiring problem. Bill arrived, spent about two hours starting the diagnosis and initial work, then brought in his technician David Barefield, who stayed another three hours to finish the job. David worked patiently and methodically, figured out the underlying fault, repaired wiring and outlets as needed, cleaned up the work area, and kept explaining what he was doing as he went. Nancy has used Bill’s services three times now and walked away impressed by Bill’s experience and by David’s professionalism — the standout detail being that they stuck with a tougher-than-expected problem until the wiring was fixed and the house left orderly, which is why she returns to them.
Robert S. noticed his lights dimming and several outlets stop working, so he called B Henry’s. Bill at B Henry’s suggested a quick test: call PG&E and ask them to check for loose neutrals, which led PG&E to replace the service wire to the house and avoided a service visit. About a year later the same symptoms returned; PG&E pointed to corrosion in the electrical panel and said the panel needed replacing. B Henry’s swapped out the panel, but the issue reappeared after PG&E and the repair crew left. Bill showed up immediately that evening at 7:30 p.m., stayed until nearly 11 p.m., kept PG&E on the line and pushed them to fix their side of the problem. Robert walked away convinced that B Henry’s — and Bill in particular — delivers honest, hands-on service, the kind that keeps going until the utility and the electrician both make it right.
Allison Stark Edwards purchased a 125-year-old home and, over the last five years, leaned on Bill Henry and his team at Quality Electric to navigate the quirks of its aging electrical system. Bill performed the pre-purchase electrical inspection that gave her the confidence to move forward with the buy, and has remained an ongoing resource for maintenance and upgrades. Most recently she hired them to replace an outdated electrical panel; David, Anthony, and Vicente worked efficiently, finished the job faster than expected, and left a high-quality installation in their wake. The crew consistently went beyond basic fixes to ensure the work suited an older house’s needs, and their knowledge and professionalism stood out throughout the process. Her takeaway is simple and concrete: when electrical issues come up, she calls Bill first and plans to keep relying on their team for future work.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 89
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 12 years
Operating longer than most installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Fred W. had a couple of outlets go dead at his house and called B Henry Electric. The office got him on the schedule quickly, and Aron arrived and replaced the outlets on the spot. He appreciated that a small, inexpensive job received the same careful treatment as larger projects—professional, courteous, and affordable. Fred had used the company last year and discovered the same consistency: prompt service and reliable workmanship. Bill, the owner, personally emailed and called to sort a follow-up job’s details, and that hands-on customer care stood out. What stuck with him most was the combination of Aron's same-day fix and Bill’s dedication to follow-through—enough that he won’t be calling anyone else for electrical work.
Berkley S. doesn't often post reviews, but after years of relying on Bill Henry for electrical work they wanted to recognize consistently reliable service. For both their home and several businesses in Petaluma, they turned to Bill when electrical problems required quick fixes; he routinely carved time out of a busy day and even fit them in after hours to prevent business interruptions. Bill delivered practical, prompt solutions at what they describe as a reasonable rate. What stuck with them was that when an urgent issue threatened to slow down a business, Bill answered the call and kept things running without overcharging.
Allison Stark Edwards purchased a 125-year-old home and, over the last five years, leaned on Bill Henry and his team at Quality Electric to navigate the quirks of its aging electrical system. Bill performed the pre-purchase electrical inspection that gave her the confidence to move forward with the buy, and has remained an ongoing resource for maintenance and upgrades. Most recently she hired them to replace an outdated electrical panel; David, Anthony, and Vicente worked efficiently, finished the job faster than expected, and left a high-quality installation in their wake. The crew consistently went beyond basic fixes to ensure the work suited an older house’s needs, and their knowledge and professionalism stood out throughout the process. Her takeaway is simple and concrete: when electrical issues come up, she calls Bill first and plans to keep relying on their team for future work.