Baseline Solar reviews

Louisa went looking for a battery backup after years of living with solar panels and realizing she still had no answer for outages. She did not want a noisy generator or a huge propane tank taking over her backyard, and she came away with a clean battery installation instead. What stood out most was the crew’s attitude: Dwayne, Andrew, and the rest of Baseline Solar kept working through miserable conditions without complaint, while staying careful and detail-oriented. The finished system looked neat inside and out, which mattered to her because she is particular about how her property looks. With the install complete, power outages were no longer something she dreaded.

Carolyn Rude first had Baseline install solar panels on her home in 2014, and that experience set the tone for every step afterward. Years later, when she decided to go solar on a different house, she chose Baseline again without even looking at competitors — the original installation built enough trust to make them the obvious choice. During the second project the team began with a careful analysis, stayed attentive to her specific situation, and checked in with her whenever questions came up, so decisions felt collaborative rather than rushed. The system is functioning well, and what stood out most for her was the consistent professionalism: competent installers, clear communication, and follow-through that made the repeat business an easy decision.

Judy had the company install her first solar system in 2019 on her home and found their work ethic impressive and the team easy to work with. She encountered a couple of problems during the early phase, but the crew resolved them and stood behind their work. Last month she upgraded to a new panel (pictured in her review), and that installation went in smoothly. What stayed with her was the company's follow-through—an updated system and the confidence that they’ll handle any future issues.

Ernie hired Baseline Solutions to design and install a 36-panel rooftop array on his metal roof; the system went up in September 2015 — nearly five years before this review. He aimed the array to cover roughly 75% of the home's annual electricity, and at the same time swapped in a much more efficient heat pump, which reduced demand further. Baseline finished the installation on schedule and with professional workmanship, then set up internet monitoring so both the company and he could keep meticulous performance records; when he has questions they typically reply within a few hours. Before the project his electric bills ran about $1,400 a year; afterward they dropped to under $300 annually (mostly the utility’s $10/month connection fee), and in the past 12 months he didn’t purchase any power from the grid. He cautions against out-of-town companies promising low-cost or free systems and highlights the local installer’s prompt support and continuous remote monitoring as the decisive differences. The detail that sticks: a 36-panel rooftop system plus an upgraded heat pump turned a $1,400 yearly bill into essentially zero grid purchases, with fast, local backup whenever he needs it.

Faye Conner and her partner Dan had been working with Baseline Solar for several years after contacting several installers; Baseline was the only company that followed up. She and Dan faced a tough assignment — bring reliable, full off-grid power to a brand-new log cabin without giving up the comforts they wanted. She worked extensively with Patrick, who came to the site, listened to their concerns, explained in detail what needed to be done, laid out each step of the process, and suggested practical solutions to reach their goals. He stayed on top of the job, following up on completed work, starting projects when promised and finishing on or ahead of schedule. The payoff was a livable, comfortable off-grid cabin and a lot of appreciation for the hands-on planning and punctual execution — particularly Patrick’s thorough site visit and clear roadmap that turned a challenging project into a finished, reliable system.

Stockton Maxwell had a 24-panel solar array installed on his metal roof about 2½ years ago and discovered it has run flawlessly ever since. He partnered with Patrick and his crew, who handled the project end-to-end—design, installation, and the grid hookup—with steady professionalism. The installation left him with reliable output and no lingering hookup headaches. The detail that stands out for him is simple but telling: after more than two years the system still performs without issue, and the team made the paperwork and connection process painless.

Doug hired Baseline in 2015 to install a 6,800-watt solar array with a Conext+ grid-tie inverter and a 1,000 amp-hour battery backup on his home. Baseline quoted a price, delivered at that price, and completed the work on the promised schedule; the crew handled every step—from permits to ditch digging—with professional, knowledgeable execution. He kept asking questions and made small changes as the project progressed, and the team adjusted without complaint. Because he arrived with his own researched specs, the crew was pleasantly surprised and approved his plan. Once the system was running, the electrical savings matched or even beat the company’s estimates. Baseline also phoned a couple of times over the next two years just to check in, leaving the lasting impression of a turnkey installation that delivered the promised savings and steady post‑install support.

Steve hired Baseline Solar to install a rooftop array on his home in the fall of 2015 and ended up with electric bills that are now virtually nonexistent. Patrick and his team handled every step — from the initial quote through the city's permits and inspections — and took time after installation to walk him through the system's computer monitoring. They even checked with a supplier to shave money off the inverter, a small but telling move that reduced the project cost. Whenever a question popped up, Baseline answered quickly and clearly. He and his wife had wanted to lower bills and help the environment; the installation delivered both, and what stayed with him most was Patrick’s follow-through — tracking down a cheaper inverter — and Baseline’s steady responsiveness whenever they called.

Ernie Bentley had Baseline install a rooftop solar system at his rural home about 18 months ago and still appreciates that the crew drops by periodically to make sure everything’s running smoothly. He can check production from his iPad anywhere in the world, and finds it especially striking that a system originally sized to cover roughly 75% of the household’s energy needs ended up meeting nearly 100% after changes in usage and the addition of a highly efficient heat pump. For most of the year his APCO bill runs about $10 a month, and during winter he taps credits built up from surplus generation in the prior nine months. The installation itself went quickly and professionally, and Baseline handled other electrical work for them too — they replaced 15-year-old, hardwired smoke detectors at a reasonable price and reminded him that detectors should be swapped out about every ten years. He looks forward to catching up with Patrick, Sam and the crew, often at Glade Springs farm where Baseline has a large solar array, and he’s willing to show the system to anyone thinking about going solar.