Bay Valley Roofing & Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Bay Valley delivers solid roofing work but struggles with consistency. We found 127 reviewers praising their workmanship, yet the follow-through can be frustratingly uneven. One homeowner waited through 8 phone calls for a leak quote that never arrived, only to get callbacks immediately when he dialed from a different number. Another had solar pricing jump from $3,000 to $6,000 the day before installation, with no written contract until workers were already en route. The crew itself earns high marks for detail work. Reviews show meticulous cleanup, line-level precision on additions, and roof repairs done so thoroughly that neighbors complimented the result years later. But the operational gaps are real. If you're comparing bids and can afford a premium for craftsmanship, Bay Valley's field teams will likely exceed expectations. Just nail down every cost in writing before work starts, and be prepared to chase answers if something goes sideways.
If you want a roof that'll outlast your next three cars and a crew who'll climb your house at 8 a.m. to fix storm damage from an unrelated problem, Bay Valley is worth the higher bid. But if you need responsive customer service when trouble hits, you may spend more time leaving voicemails than you'd like.
Reviews That Shaped Our Verdict
Raymond hired Bay Valley Roofing to replace his roof — including cutters and cutter guards — on his house, and their hardworking crew completed the job in a relatively short time. He passed their contact information along to friends because the crew’s effort and reliability stood out. About a year later, an intense rain-and-wind storm ripped vinyl siding off at the highest point of the house, a problem unrelated to the roof work. He called Ryan D at Bay Valley around 3:30 p.m. asking whether anyone could climb very high to secure the loose siding; Ryan dispatched two workers who showed up at 8:00 a.m. the next morning, climbed to the peak of the roof, and reattached the siding. He felt enormous relief at how quickly and competently the team handled an awkward, urgent repair. The detail that lingers — they turned a next-day emergency climb to the highest point into a solved problem, which is why he would give them more than five stars if he could.
Jon had Bay View replace his roof nine years ago; after recent heavy rains he discovered a leak that soaked the attic and required remediation. He contacted the company for an assessment and was promised a quote the next day that never arrived. After three days he began dialing repeatedly — eight calls in total — and each time received assurances someone would follow up, until after the eighth call nobody returned him at all. With water still coming into the house, he hired Raj at Clear View Roofing to make the repair; Clear View did a thorough job, provided photos, and demonstrated the leak had likely begun at the original installation because of poor workmanship. Jon made one last outreach from a different number and heard back immediately from Carlos, who apologized, asked for the Clear View invoice and photos, and acknowledged receipt by email while saying he would discuss it with his boss — then went silent. Carlos did eventually send the long-awaited quote, but it came in about $1,000 higher than the actual repair Clear View completed. Between the lack of follow-up, the photographic evidence pointing to the original installation, and the inflated quote, Jon resolved he won’t`
Michelle L. had used Bay Valley Contractors for a couple of roofs in the past; this April she hired them again for a full roof replacement on her suburban home and ended up disappointed. What stood out first was a sloppy stucco repair on an exterior wall—neighbors even came by to warn her the patch looked bad and asked if she planned to repaint. When the crew removed the old gutter they damaged the exposed stucco and never painted it before installing the new gutter, so now she faces having to remove the new gutters just to protect the wall from water damage. Inside the house the crew left the attic piled with roofing debris; because they cleaned the yard she didn’t notice until her electrician climbed up and found it covered in scrap. The electrician said the roofers should have protected the attic with a tarp, and Michelle uploaded photos that still understate how bad it is. Crews also left debris in the new gutters, creating a clog risk. On top of the workmanship issues, the solar panel coordination became a last‑minute headache: an estimator had verbally quoted $3,000 to lift panels via a third‑party provider but didn’t give a written contract until the day before teardown, and
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 75
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 14 years
Among the longest-standing installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Thearith Seng hired Bay Valley Roofing to replace his entire roof and install GAF solar shingles on a ranch-style home about two to three years ago, and he waited that long before writing anything so he could verify durability. He shopped roughly seven other roofers and solar installers and ran into conflicting advice about what would work; Bay Valley stood out for being straightforward and consistently communicative. He paid more than the cheapest bids because he wanted workmanship that would last. Ryan and his crew removed the old roof, fitted the new GAF shingle system, and coordinated through a PG&E delay that threatened to stall activation—Ryan stayed on top of the utility side and kept things moving. GAF continues to do remote monitoring of the shingles and contacts him when any maintenance is needed, and the system’s energy production has tracked with the original estimate. For him, the decisive detail was the combination of a solid installer plus GAF’s manufacturer backing and monitoring—practical reassurance that the roof and system are performing as promised.
Jon had Bay View replace his roof nine years ago; after recent heavy rains he discovered a leak that soaked the attic and required remediation. He contacted the company for an assessment and was promised a quote the next day that never arrived. After three days he began dialing repeatedly — eight calls in total — and each time received assurances someone would follow up, until after the eighth call nobody returned him at all. With water still coming into the house, he hired Raj at Clear View Roofing to make the repair; Clear View did a thorough job, provided photos, and demonstrated the leak had likely begun at the original installation because of poor workmanship. Jon made one last outreach from a different number and heard back immediately from Carlos, who apologized, asked for the Clear View invoice and photos, and acknowledged receipt by email while saying he would discuss it with his boss — then went silent. Carlos did eventually send the long-awaited quote, but it came in about $1,000 higher than the actual repair Clear View completed. Between the lack of follow-up, the photographic evidence pointing to the original installation, and the inflated quote, Jon resolved he won’t`
Michael L. hired the company to reroof his house two years ago and came away impressed by the workmanship and a fair price. After realizing an old skylight still needed replacing, he called them back and they moved quickly — a fast inspection and estimate, then a crew on site within a few days. The installers arrived on time, did a neat, high-quality job and cleaned up when they finished. He also appreciated knowing the company will stand behind their work. The most lasting impression wasn’t just the tidy roof work but the confidence that the roof and new skylight won’t turn into an unpleasant surprise after the next heavy storm.