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Bay Valley Roofing & Solar reviews
• updated MAR 3, 2026Loading map...
The Verdict
Bay Valley delivers solid roofing work but struggles with consistency. We found 127 reviewers praising their workmanship, yet the follow-through can be frustratingly uneven. One homeowner waited through 8 phone calls for a leak quote that never arrived, only to get callbacks immediately when he dialed from a different number. Another had solar pricing jump from $3,000 to $6,000 the day before installation, with no written contract until workers were already en route. The crew itself earns high marks for detail work. Reviews show meticulous cleanup, line-level precision on additions, and roof repairs done so thoroughly that neighbors complimented the result years later. But the operational gaps are real. If you're comparing bids and can afford a premium for craftsmanship, Bay Valley's field teams will likely exceed expectations. Just nail down every cost in writing before work starts, and be prepared to chase answers if something goes sideways.
If you want a roof that'll outlast your next three cars and a crew who'll climb your house at 8 a.m. to fix storm damage from an unrelated problem, Bay Valley is worth the higher bid. But if you need responsive customer service when trouble hits, you may spend more time leaving voicemails than you'd like.
3 Stories That Stood Out
Jon had Bay View replace his roof nine years ago; after recent heavy rains he discovered a leak that soaked the attic and required remediation. He contacted the company for an assessment and was promised a quote the next day that never arrived. After three days he began dialing repeatedly — eight calls in total — and each time received assurances someone would follow up, until after the eighth call nobody returned him at all. With water still coming into the house, he hired Raj at Clear View Roofing to make the repair; Clear View did a thorough job, provided photos, and demonstrated the leak had likely begun at the original installation because of poor workmanship. Jon made one last outreach from a different number and heard back immediately from Carlos, who apologized, asked for the Clear View invoice and photos, and acknowledged receipt by email while saying he would discuss it with his boss — then went silent. Carlos did eventually send the long-awaited quote, but it came in about $1,000 higher than the actual repair Clear View completed. Between the lack of follow-up, the photographic evidence pointing to the original installation, and the inflated quote, Jon resolved he won’t`
Michelle L. had used Bay Valley Contractors for a couple of roofs in the past; this April she hired them again for a full roof replacement on her suburban home and ended up disappointed. What stood out first was a sloppy stucco repair on an exterior wall—neighbors even came by to warn her the patch looked bad and asked if she planned to repaint. When the crew removed the old gutter they damaged the exposed stucco and never painted it before installing the new gutter, so now she faces having to remove the new gutters just to protect the wall from water damage. Inside the house the crew left the attic piled with roofing debris; because they cleaned the yard she didn’t notice until her electrician climbed up and found it covered in scrap. The electrician said the roofers should have protected the attic with a tarp, and Michelle uploaded photos that still understate how bad it is. Crews also left debris in the new gutters, creating a clog risk. On top of the workmanship issues, the solar panel coordination became a last‑minute headache: an estimator had verbally quoted $3,000 to lift panels via a third‑party provider but didn’t give a written contract until the day before teardown, and
Raymond hired Bay Valley Roofing to replace his roof — including cutters and cutter guards — on his house, and their hardworking crew completed the job in a relatively short time. He passed their contact information along to friends because the crew’s effort and reliability stood out. About a year later, an intense rain-and-wind storm ripped vinyl siding off at the highest point of the house, a problem unrelated to the roof work. He called Ryan D at Bay Valley around 3:30 p.m. asking whether anyone could climb very high to secure the loose siding; Ryan dispatched two workers who showed up at 8:00 a.m. the next morning, climbed to the peak of the roof, and reattached the siding. He felt enormous relief at how quickly and competently the team handled an awkward, urgent repair. The detail that lingers — they turned a next-day emergency climb to the highest point into a solved problem, which is why he would give them more than five stars if he could.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 75
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 14 years
Among the longest-standing installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Thearith Seng hired Bay Valley Roofing to replace his entire roof and install GAF solar shingles on a ranch-style home about two to three years ago, and he waited that long before writing anything so he could verify durability. He shopped roughly seven other roofers and solar installers and ran into conflicting advice about what would work; Bay Valley stood out for being straightforward and consistently communicative. He paid more than the cheapest bids because he wanted workmanship that would last. Ryan and his crew removed the old roof, fitted the new GAF shingle system, and coordinated through a PG&E delay that threatened to stall activation—Ryan stayed on top of the utility side and kept things moving. GAF continues to do remote monitoring of the shingles and contacts him when any maintenance is needed, and the system’s energy production has tracked with the original estimate. For him, the decisive detail was the combination of a solid installer plus GAF’s manufacturer backing and monitoring—practical reassurance that the roof and system are performing as promised.
Michael L. hired the company to reroof his house two years ago and came away impressed by the workmanship and a fair price. After realizing an old skylight still needed replacing, he called them back and they moved quickly — a fast inspection and estimate, then a crew on site within a few days. The installers arrived on time, did a neat, high-quality job and cleaned up when they finished. He also appreciated knowing the company will stand behind their work. The most lasting impression wasn’t just the tidy roof work but the confidence that the roof and new skylight won’t turn into an unpleasant surprise after the next heavy storm.
Johnny reached out to Alejandro and Ryan to thank them, Avery, and the rest of the installation team after a recent system install at his home. He and his wife walked away very happy with the workmanship and delighted that they chose the company for the project. The only loose end is the monthly payment schedule — he expects the team to provide those details on Monday — a tidy follow-up that should wrap up the whole process.
Raymond hired Bay Valley Roofing to replace his roof — including cutters and cutter guards — on his house, and their hardworking crew completed the job in a relatively short time. He passed their contact information along to friends because the crew’s effort and reliability stood out. About a year later, an intense rain-and-wind storm ripped vinyl siding off at the highest point of the house, a problem unrelated to the roof work. He called Ryan D at Bay Valley around 3:30 p.m. asking whether anyone could climb very high to secure the loose siding; Ryan dispatched two workers who showed up at 8:00 a.m. the next morning, climbed to the peak of the roof, and reattached the siding. He felt enormous relief at how quickly and competently the team handled an awkward, urgent repair. The detail that lingers — they turned a next-day emergency climb to the highest point into a solved problem, which is why he would give them more than five stars if he could.
Morry praised Bay Valley four years ago after experiencing their professionalism and the high quality of their work. Recently a gutter on his home stopped draining properly, so he reached back out; Bay Valley responded promptly and repaired the issue. The repair was minor, but the quick follow-up years after the original job made the biggest impression — it showed they stand behind their work. The detail that sticks: a small problem didn’t get shrugged off, and the company returned and fixed it without fuss.
During his solar installation, Frank Miller noticed the crew arrived on time every day and routinely wrapped up work earlier than expected. He appreciated that they cleaned up the work area at the end of each day, leaving the property tidy. The combination of punctual arrivals, quicker-than-anticipated finishes, and daily cleanup was the detail that stuck with him.
Christine Mirov had Bay Valley replace her roof a few years ago. When she later discovered signs of water intrusion, the company stepped in to help figure out what was happening. Even after it became clear the roof wasn't the source, Bay Valley helped fix the problem so her house stayed dry. What stuck with her was that they didn't walk away when the issue pointed elsewhere — they stayed involved until the leak was resolved.
Jeff faced an unusual roof job: his roof carried both solar hot-water collectors for domestic hot water and photovoltaic panels, and he needed a new roof installed without losing those systems. He discovered Bay Valley hired subcontractors to remove and refit the different panels and coordinated that work alongside their own roof crew so everything happened in sequence. The crew kept communication steady, answered his engineering-minded questions with practical solutions, and handled the logistical juggling of multiple contractors. In the end Bay Valley delivered a full 50-year warranty despite the various "energy projects" already on the roof — the memorable part being their willingness to manage the complexity and still stand behind the job for five decades.
Carrie needed a new roof for her two-story house and didn’t know anything about roofing. She found Ryan, who became her go-to — he guided her through every step, coordinated removing and reinstalling the solar panels, and handled any other issues that popped up. The crew replaced the entire roof in just two days, which surprised her given the house size. The detail that sticks is having a single reliable person manage both the roof swap and the solar logistics, and finishing the job in 48 hours.
Long-term Satisfaction
Long-term satisfaction for Bay Valley Roofing & Solar drops to 4.2 ★ compared to early reviews. This decline is worse than 63% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.