Bear Solar reviews

In 2020 Jeanie B. signed up for an Edison rebate to add battery backup to her existing solar system on her home. When the original contractor turned out to be flaky and asked her to refinance her home before doing the work, she dropped them and reached out to Bear Solar, which had been listed on the original paperwork. Azim and his office reprocessed the application with Edison and handled the installation of two Tesla Powerwalls. He spent months pushing the rebate through, jumping through repeated Edison hurdles and resubmitting paperwork until the incentive was secured. She ended up with two Powerwalls and the rebate in hand, and what lingered was Azim’s persistence in navigating the drawn-out approval process.

J G. signed with Multitaskr in 2022 for a rooftop solar install and waited a year before the panels finally went up — but the job never reached the finish line. What remained was small on paper but critical in practice: a red placard and a final city inspection, plus unfinished punch-list items like patched drywall in the garage and a hole in the side yard that Multitaskr never fixed. By late 2024, frustrated and unable to reach anyone from Multitaskr, they noticed Bear Solar listed on the project plan and reached out to Azim. He uncovered that Multitaskr had allegedly taken payment and fled the country and that they had been listing Bear Solar on their plans without Bear’s knowledge. Azim sent a crew to assess the site; within about three months they secured the red placard and the city’s final inspection, and the system was energized. Bear Solar didn’t bill for the work — they only asked for this review — and the project wrapped up in January 2025 after roughly two years of limbo. The detail that lingers: Azim’s team handled the permitting and city sign-off at no cost, finally turning the system on after a long stall.

Marc B. invested $200,000 in a commercial solar system four years ago and discovered the installation was never tied into the power company. He ended up with equipment in place but no active connection, so the system has produced no electricity — what he calls a total waste of time and money. He chased the company for completion dates for years and eventually gave up calling when promised timelines never materialized. Four years on, the paid-for system remains uncommissioned; his concrete takeaway is to demand confirmed utility hookup and a firm commissioning date before handing over large sums.

Jeanie Gerrard wanted reliable backup power and ended up with two Powerwalls after Bear Solar took charge of the whole project. The crew handled the installation, pushed the necessary approvals through, and dealt directly with the power company so the rebate went through — sparing her the paperwork and legwork. She highlights Azim and his team for their diligence and hands-on work, with the utility-rebate follow-through being the detail that made the difference.

Jayant Thatte chose Bear Solar after a friend's tip and hired them to install solar panels and a power battery on his home. He found the whole process remarkably smooth: Jorge kept communication clear throughout, and Ruben led a professional installation crew that met the projected timeline and completed the hardware on schedule. Bear Solar handled the permits, followed up with the city for final inspection and approval, and managed the back-and-forth with SDGE promptly, so he didn’t have to chase paperwork. What stood out most was the combination of reliable on-site work and the company taking full responsibility for approvals — he walked away with a fully installed, permitted system and the paperwork tied up on time.

Ty O contracted a residential solar system through Solar Sesame, with Bear Solar brought in as the subcontractor. He has lived with the installed array for more than a year but never received any monitoring login or performance information to track production. He ended up watching the installation because crews pushed to mount panels on the wrong side of the roof instead of following the agreed plans. He still receives regular PG&E bills, which shows the system isn’t delivering the output he was promised. Over the past year he repeatedly reached out to both Solar Sesame and Bear Solar; the only replies were short promises to look into it that never produced a fix or follow-up. Both companies accepted payment and then largely stopped communicating. Frustrated, he now wants the system removed and reinstalled by a contractor who provides monitoring access and actually prioritizes the homeowner’s satisfaction and the contracted plans.

Omar D. had a rooftop solar system installed at his home at the start of the year and, eight months on, found it to be the best decision he'd made. A roofer pointed him to Bear Solar and told him to call Jorge V; he connected with Jorge and quickly grew confident because Jorge patiently answered every question and walked him through the work as it happened. The sales price felt competitive and the company was straightforward about what the system would deliver and how the process would work. The installer who mounted the panels delivered excellent workmanship, and the overall setup looked and performed exactly as promised. What stood out most was the after-sales support: Jorge made two in-person visits when Omar had concerns and solved them at the house, rather than leaving him on hold. Jorge also designed the layout so it meets Omar’s needs now but can be expanded if he adds on to the home. He ended up with a tidy, upgrade-ready system and the reassurance that the team will come back out if anything needs attention.

Omar had Bear Solar install a rooftop array at the start of the year, and eight months later he found it to be the best decision he’d made. A roofer suggested Bear Solar and urged him to call Jorge V; Omar called, and Jorge proved friendly, patient, and deeply knowledgeable. He answered a long list of questions, walked Omar through the proposals, and showed what the crew was doing on site whenever Omar looked confused. Pricing came in competitive and the company felt upfront about how the system would perform and what the process would involve. The installer who mounted the panels performed excellent work — neat setup and solid workmanship. What set the experience apart was the after-sales care: Omar rated their support a 10/10 because Jorge came back to the house twice to sort out questions and concerns in person. Jorge also designed the system for Omar’s current needs but left room to upgrade easily if Omar adds an addition to the home. The detail Omar most remembers is the in-person follow-up from Jorge combined with an upgrade-ready design that keeps future expansion simple.

Faisal hired Bear Solar and its owner to install a large 46-panel rooftop system on his home in 2020. He ended up with a system that malfunctioned from the beginning, and over the next three years the company repeatedly refused to provide repairs or adequate maintenance. During that time he continued to receive and pay high electricity bills to Edison despite the underperforming array. Feeling defrauded, he filed a formal complaint with the Contractors State License Board (CSLB) and included the agency’s online complaint form link. The striking detail: a substantial 46-panel installation that never worked properly, yet left him footing Edison’s bills and pushing an official complaint.