Bene Electric reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Bene Electric is a solid, straightforward choice for homeowners who want an electrician they can trust. We analyzed customer feedback and found Cole Bene stands out for two reasons: his diagnostic skill and his willingness to solve your problem over the phone if he can. One homeowner described a five-week power outage after a tree root destroyed their panel. Cole identified the exact panel brand from a photo, navigated the utility bureaucracy on their behalf, and finished the replacement in two hours instead of the expected full day. In another case, a tenant's daily Tesla supercharging was tripping breakers. Cole diagnosed it remotely, explained the battery fire risk, and saved the customer a service call. We found 38 mentions of reliable follow-through and 36 citing clear project management, but nothing about after-hours emergencies or complex commercial work. His pricing sits in the middle of the pack. If you value an owner who answers his own phone and won't upsell you on work you don't need, that transparency is worth the drive time if you're outside Pleasanton.
If you want the cheapest quote or need a 24/7 dispatch team, keep looking. But if you'd rather work directly with a licensed owner who'll troubleshoot over the phone before billing you for a truck roll, Cole Bene delivers that rare combination of expertise and honesty.
Reviews That Shaped Our Verdict
Jon called Bene Electric to install an EV charger plug at his home and walked away impressed by how smoothly everything went. Cole showed up, quickly sized up the job, and explained each step in plain language so Jon felt comfortable from start to finish. Cole combined clear, patient explanations with obvious hands-on experience—answering every question in a way that removed the usual stress around electrical work. He provided a detailed estimate up front and charged a very reasonable price, and the install itself was professional and personable. Jon plans to call Bene Electric again for future electrical needs because the upfront clarity and Cole’s easy, competent manner made the whole process painless.
Vincent lost power on Thanksgiving Day after a tree root pulled a PG&E live wire and destroyed his panel, leaving him homeless while PG&E shut service off. After the first electrician ghosted him, he reached out to Mr. Bene. Mr. Bene diagnosed the issue from photos almost immediately—even identified the panel brand—and showed up the next day for a free in-person inspection. He then went to bat for Vincent, repeatedly dealing with PG&E, navigating their bureaucracy, and using city contacts to fast-track permits; at that point Vincent had already been without power for nearly five weeks. When the replacement finally happened, Mr. Bene took precautions—masks and foot covers—worked quickly (finishing what Vincent expected to take a full day in about two hours), and kept the mood light with jokes that eased an otherwise miserable situation. His prices felt reasonable, he stayed responsive by phone and email, and neighbors who watched him work asked for his business card. The detail that lingers: a contractor who could diagnose from photos and then personally fight through utility and permitting roadblocks to get power restored.
When both bathrooms and the outside patio lost power, Fontaine G. found herself frustrated after two young electricians from an HVAC company spent five hours chasing the wrong cause. They concluded an active wire in the master bathroom had been cut and proposed invasive fixes — cutting open the wall, drilling a large hole in a stud next to a light switch, or fishing a wire up into the attic — and said the repair would take another full day and that they wouldn’t do texturing or painting afterward. Fontaine refused to let them damage her wall based on that assumption and emailed Mr. Bene for help. Following his guidance, she inspected the garage GFCI, noticed the reset button had popped out, pushed it back in, and watched power return to both bathrooms and the patio. She realized she had used that same garage GFCI years earlier to restore bathroom power, which explained why the electricians missed the simple fix. Fontaine praised Mr. Bene as a sincere, highly experienced licensed electrical contractor whose advice kept her from needless demolition. She plans to keep his contact for future work — repairing or updating outlets, upgrading the main panel, and installing new lighting — a
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How We Got To Trust Score 84
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 14 years
Among the longest-standing installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
John Wang hired Bene Electric to upgrade the electrical box in his home and experienced a smoothly run project from start to finish. He worked directly with owner Mr. Cole Bene, who handled the initial diagnostic, produced the quote, arranged the schedule, and kept the team on a clear timeline. The installation felt professional and punctual, with communication and logistics managed precisely at each step. He enjoyed the whole process and felt highly satisfied with the workmanship and service. He gave Bene Electric a five-star rating. The detail that stuck with him most was having direct access to the owner and a project that was managed so tightly from diagnostic through completion.
M found Bene Electric when they needed extra outlets in the garage and a hardwired electric water heater. They appreciated a clear, itemized quote and a step‑by‑step explanation of what the crew would do, which made the project feel organized from the start. Bene Electric installed the garage outlets and hardwired the water heater, and is scheduled to return to troubleshoot an ongoing hot tub electrical problem. The detail that stood out was the thorough quote and walk‑through of the work — plus the fact the company is coming back to finish the hot tub troubleshooting.
Bruce worked with Cole on a solar project and discovered a mix of solid expertise and steady reliability. Cole walked him through the scope and timeline, answered questions as they came up, and delivered exactly what was in the contract — on schedule. He came away impressed by the clear communication and the punctual, no-surprises completion, and would hire Cole again; the on-time, by-the-book delivery is what stuck with him.