Several years ago we took a big leap and invested in solar panels and a backup battery. That decision has been great as we pay almost no electrical costs, and during the weekly PGE power outages our frozen foods stay cold and we have internet and lights. On one occasion Bright Future contacted us to tell us something was wrong with our battery. Bright Future found that the battery was failing. They replaced the battery without charging us a penny. Several times we had electrical issues from PGE surges and other electrical issues. In every case Bright Future came to the rescue. The staff of Bright Future, from the office staff routing calls to the owner always try to be helpful before they say no to a request. And they have never said no to a request. Bright Future provides the best customer service with extraordinary expertise I have ever seen. I can not recommend them any more highly. The best.

BFSE installed a 12-panel solar array, plus 1 Tesla Series 3 battery for our 1500 sf house. Grant put the proposal together. I knew I could trust him when he talked me down from 2 to 1 battery. Given that outages here usually last less than a day, a second battery would have been overkill. We also liked that the panels come from Europe, not from China. The Tesla Series 3 battery is simply better in every way than the others. The only downside is that we waited several extra months to get it. BFSE navigated the byzantine world of the Carmel Planning Commission to get the system approved. There was a bit of a kerfuffle about clearance from the property line, which required we reposition 4 of the panels, but Grant got it done. The hero of the install was Jonathan. He is a master electrician and solar wizard, and a very resourceful handyman. He honchoed the installation process, and has helped us understand what we bought and how to maximize its value. It is a seriously complex system, much smarter than I ever imagined. Did you know the system keeps an eye on the weather forecast? If storms are coming, it overrides my settings and puts all the solar into charging the battery to the max, and keeps it that way until the forecast clears. Beware of companies offering to install your system for no cash upfront, just pay them a few hundred dollars a month for 25 years. Check on their reviews before you sign up. Their hardware may be OK, but they seem to struggle to provide good aftersale and after-install service on these complicated systems.

Our Cal Poly faculty condo development has 3 different buildings with 3 different roof structures. We sought out 3 vendors to see if it was even feasible to have solar panels on shared/HOA owned rooftops for the 3 building types in January 2023 with just months to go before NEM 2.0 grandfathered date of 4/15/23. Bright Future Solar Energy was 1 of 2 vendors willing to provide this feasibility study of 3 different designs showing equitable allocation of solar roof space knowing full well that there were 3 entities to contend with - Cal Poly Corporation that owns the ground sublease, HOA and external community property manager The Management Trust. These 2 vendors had Cal Poly affiliations as other vendors shied away from this challenge. Heath B. graduated from Cal Poly in 2005. Bright Future Solar Energy's team - Heath, Joel, Scott, et. al. - were really great to work with. They came up with solar panel designs for the 3 different buildings. They priced the project really competitively, but we were not able to get 5 units to qualify for the discounts to sign on. I'm writing this review to acknowledge their tremendous efforts in the bid process.