Build Brothers reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Build Brothers runs one of the tightest solar and roofing operations we've seen. One homeowner called them about underperforming panels four years after install, and a tech was onsite within 24 hours, fixed the electrical panel issue, and adjusted unrelated breakers while he was up there. Another had a panel fail two years in (manufacturer went bankrupt), and the company pulled a spare from inventory and installed it for free. We found 382 mentions of workmanship quality with only 9 complaints, and the pattern held across hundreds of reviews: crews show up fast, communicate through each step, and come back to fix things even when the problem wasn't their fault. The roof side is just as strong. Colton's team tore off a 1968 tar-and-gravel roof, replaced rotted wood, and installed 60mil TPO in four days on a project quoted for over a week, then swept the property spotless. When tiles started sliding off a roof nine years after a solar install (done by a company Build Brothers acquired), they sent a crew within a week, fixed the solar damage, and threw in an unrelated repair. You will pay a bit more than the lowest quote. But if your manufacturer disappears or your system stops performing years down the line, this is the crew that shows up the next day with a spare part and stays until it works.
If you want the absolute cheapest solar bid, keep shopping. But if you care about what happens in year three when something breaks, Build Brothers will fix it fast and often eat the cost themselves.
Reviews That Shaped Our Verdict
Richard H hired Build Brothers Inc in 2020 to put a rooftop solar system on his home. Ian walked him through the whole plan, climbed up to inspect the roof, answered every question, and handled the installation with care and speed. A few years later he noticed the array wasn’t producing like it used to, so he contacted Build Brothers; John arrived within 24 hours, diagnosed that the problem lay in the electrical panel rather than the solar modules, and explained the issue as he fixed it. While there, John also spotted unrelated problems with other breakers and took the time to make adjustments on the spot — the kind of attentive follow-up that made the service memorable.
When a single solar panel failed two years after Build Brothers installed the rooftop system and the manufacturer had gone bankrupt, Connor faced a replacement bill he hadn’t planned for — but Colton and Byron dug into company inventory, fitted a spare panel, and did the install at no charge. He had expected to pay to buy and install a new module himself, yet the crew’s decision to cover the part and labor without being asked felt like a clear act of integrity. That unprompted fix changed what could have been a frustrating warranty gap into a demonstration that the team stands behind its work. He trusts Build Brothers now because Colton and Byron stepped in when the manufacturer folded.
David was overseeing a condo building built in 1968 and converted in 2005, where the tar-and-gravel roof finally needed replacement after roughly 20 years. He pulled together four bids and immediately noticed Build Brothers because their inspection felt like an engineering briefing rather than a quick walk on the roof. Colton put together a detailed video walk-through with photos that pointed out problem spots and laid out why a silicone coating would be a short-term fix while a 60mil TPO membrane was the right long-term solution for that structure. That level of documentation—and the clearest technical explanation—separated them from the other contractors, and their price was the most competitive of the four. He signed on and expected a start in about a month; instead Build Brothers mobilized the following week. A crew led by Sergio and Israel tore off the old roof and installed the new TPO in four days, even though the job had been estimated at a little over a week. The crew cleaned up daily and left the site immaculate at the end. During the tear-off they found some rotten wood from the original 1968 construction; Build Brothers handled the repairs with care. The new roof looks,
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 93
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 12 years
Operating longer than most installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
Licensed Contractor
A valid contractor license is on record.
What You Can Expect
When a single solar panel failed two years after Build Brothers installed the rooftop system and the manufacturer had gone bankrupt, Connor faced a replacement bill he hadn’t planned for — but Colton and Byron dug into company inventory, fitted a spare panel, and did the install at no charge. He had expected to pay to buy and install a new module himself, yet the crew’s decision to cover the part and labor without being asked felt like a clear act of integrity. That unprompted fix changed what could have been a frustrating warranty gap into a demonstration that the team stands behind its work. He trusts Build Brothers now because Colton and Byron stepped in when the manufacturer folded.
Arthur Ong leaned on Kenny Draper across three years of projects on his roof, solar panels and a Tesla Powerwall. He discovered Kenny stayed involved at every step, answering questions and readily taking his calls whenever something came up. That steady, hands-on support smoothed the installations and made follow-up straightforward. What stuck with him most was Kenny’s continued availability — he still picks up the phone long after the work was done.
Dana Arthur turned to Build Brothers again and again over several years, hiring them to install a solar system, replace an AC unit, and put in a sliding door and new windows. They found the team consistently honest, knowledgeable, and reliable, tackling each job with the same steady professionalism. The most memorable part of the experience came from Build Brothers’ network of trusted trades: when a task fell outside their scope, they connected Dana with competent local partners instead of leaving them to search on their own. Projects flowed smoothly across multiple upgrades, and the referral network — not just the individual installs — is what made the ongoing work feel effortless.