California NRG reviews
• last updated FEB 26, 2026Loading map...
The Verdict
California NRG has serious problems you need to know about. We analyzed dozens of reviews and found a company that seems to operate two separate businesses under one name. Solar installations from 2018 consistently went smoothly, with crews finishing in a single day and Spanish-speaking staff handling permits without drama. But ADU projects from 2019 onward tell a completely different story. One homeowner discovered mid-project that California NRG was merely a sales office, and the actual contractor left their backyard looking like a tornado hit, worked two days a week, then disappeared when subcontractor lien notices arrived. Another waited a month for a basic water heater fix while the company kept sending invoices for new charges. We found complaints about destroyed landscaping, missing equipment, code violations the company refused to address, and in one case, a homeowner's property filmed and posted to YouTube without permission. The mismatch between early solar reviews and recent ADU disasters suggests either a major operational shift or inconsistent contractor quality that makes this company too unpredictable to trust with a major home investment.
If you're only considering solar and can verify the crew has done recent installs, you might get the fast, professional service early customers praised. But for ADUs or renovations, we can't recommend California NRG. The pattern of unresponsive project management, subcontractor disputes, and incomplete work creates too much financial and legal risk.
Reviews That Shaped Our Verdict
Mitchell M. hired the company to add an ADU to his property, and the job soon became a string of slow fixes and new problems. He ended up being billed for work while many issues remained unresolved, including a tankless water heater that malfunctioned and took a month to repair. The crew also moved the main house’s water heater and installed it incorrectly; when an inspector visited, he received a citation because the installation wasn’t up to code, and the company has ignored repeated requests to correct it. A remote for the heat/AC unit went missing, and despite asking for a replacement for a month he still hasn’t received one. The electric panel—explicitly listed in the contract—was delayed until he pulled the paperwork and forced them to acknowledge it. During construction they destroyed some plants around the main house, and, to top it off, someone filmed his property without permission and uploaded the video to YouTube. He’s left with an out-of-code water heater, damaged landscaping, and a public video of his home.
Marina and her husband had spent months weighing the idea of solar after seeing TV segments, so they contacted several companies for estimates. They reached out to California NRG and Santiago set a site visit for the next day. She arrived with a long list of questions from her research, and Santiago answered every one without pressure — no hard-sell deadlines or “limited-time” gimmicks. That calm, thorough approach and the clear explanations of financing options stood out and nudged them back to California NRG after comparing bids. On install day the crew walked them through the roof work before starting, completed the relatively small job in a single day, and then took care of the paperwork for inspections. The approval process still stretched out over several weeks, but Santiago’s patience made the wait manageable while they focused on lowering their electric bills. What lingered most for them was the combination of straightforward, pressure-free financing guidance and Spanish-speaking staff who made the whole process easier to navigate.
Grisel J. discovered the company on YouTube and arranged an estimate for an ADU with Santiago and a contractor; the price and plans looked reasonable, so she signed on. She watched demolition kick off and then encountered a backyard that “looked as if a tornado had passed by” — dirt, broken concrete, nails and tools left everywhere until her husband cleaned up. Construction dragged on with crews showing up only two or three days a week; when she pressed why, workers said the boss was focused on other projects. Cali NRG answered complaints by explaining they operate as a backend sales office that hands projects to a contractor, and once a contract is signed the homeowner is effectively dealing directly with that contractor. As the job continued, she ran into messy crews and some workers who didn’t seem skilled at basic construction tasks. Near the end she received a shocking letter: her house listed as liened by “Jedsaro Solution.” She couldn’t find that company online and learned from Cali NRG that Jedsaro was presented as a partner used for construction deals — a fact that had never been disclosed in her contract. The lien claim alleged the contractor hadn’t paid Jedsaro for the “
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 74
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 8 years
BBB Rating: NR
Poor BBB standing. Significant complaints.
Review Patterns
Contractor License
License information could not be confirmed.
What You Can Expect
Heidi D. contacted eight ADU contractors before choosing California NRG. She picked them after being impressed by Santiago and getting a fortunate chance to see a recently finished unit she loved. The finished ADU turned out far more beautiful than she ever envisioned. The clear takeaway for her: meeting Santiago and seeing a completed project in person made the decision straightforward.
Mitchell M. hired the company to add an ADU to his property, and the job soon became a string of slow fixes and new problems. He ended up being billed for work while many issues remained unresolved, including a tankless water heater that malfunctioned and took a month to repair. The crew also moved the main house’s water heater and installed it incorrectly; when an inspector visited, he received a citation because the installation wasn’t up to code, and the company has ignored repeated requests to correct it. A remote for the heat/AC unit went missing, and despite asking for a replacement for a month he still hasn’t received one. The electric panel—explicitly listed in the contract—was delayed until he pulled the paperwork and forced them to acknowledge it. During construction they destroyed some plants around the main house, and, to top it off, someone filmed his property without permission and uploaded the video to YouTube. He’s left with an out-of-code water heater, damaged landscaping, and a public video of his home.
Jose M. converted his garage into an apartment and brought the company on to manage the entire project. He found them invaluable: they guided him to the right financing option, prepared the plans, pulled the permits and completed the construction. The most memorable part was their end-to-end handling of the paperwork and financing so he didn’t have to juggle lenders or the permit process — he ended up with a finished apartment and no administrative headaches.