Capital City Solar reviews

Gregory had Capital City Solar design and install his original array in 2015, and after a decade of dependable technical support he turned to the same team this year to expand capacity and add battery storage. He consulted with Brian, worked through several conversations about options, and settled on a larger system plus a battery to meet his increased needs. Installers Clayton, Luka, Josh, and Spencer executed the setup with careful design and high-quality workmanship. In the office, Nicole and Carrie managed customer relations, utility interactions, and county permitting, streamlining the paperwork so the project kept moving. He looks forward to working with them again, particularly because the office team made the permitting and utility steps almost effortless.

Gayle hired Capital City Solar to upgrade a 5,400-square-foot home by tying new equipment into an older rooftop array and adding two Tesla Powerwalls. She discovered the company could seamlessly merge sixteen 11-year-old panels with eleven new panels and the battery systems to push the house toward near-total independence from the PG&E grid — a solution that is reported to be working perfectly. Brian, the solar advisor, sketched the initial plan and answered every question; Gene, the designer, engineered the integration so the old and new hardware function as one system. The installation crew — Clayton, Ruben, and Spencer — kept operations efficient even through substantial rainstorms, and Clayton brought long-term continuity, having maintained Gayle’s original panels since 2014 and grown into a strong team leader. Nicole handled the tangled choreography of city permits, intercompany technical coordination, PG&E tasks, inspections, and securing permission to export surplus energy for rebates, while Carrie organized all paperwork and delivered a complete project dossier at closeout. Gayle and her household mostly had to sit back and watch the work unfold; now she finds herself glued

Peter chose a rooftop solar system that the company designed and installed on schedule several years ago. He’s kept it maintained periodically and the panels continue to perform very well, but what stands out is how they handled the relationship: the team consistently went beyond what was expected to help with upkeep and follow‑up. He valued working with a local company—communication stayed personal and easy because he could actually talk to the owners when needed. He wouldn’t hesitate to hire them again, and the lasting takeaway is the direct access to owners who step in to make things right.

Paul had Capital City Solar install his rooftop system back in 2010 and has kept them on as his go-to crew for routine cleanings ever since. During his most recent service visit, a technician named Aaron ended up replacing a roof tile and repairing some wiring while he cleaned the panels, and Brittany in the office helped walk him through troubleshooting the system’s iPhone monitoring app. He highlights those unexpected extras — on-site repairs during a cleaning and real-time help from office staff — as what keeps the decade-old system running reliably.

Screen Printers Ink Loya ran into trouble when the 10-year-old inverters on their solar system failed, and Capitol City Solar stepped in to replace them. The company handled the swap at a fair price, and Brittany guided them through the whole process—answering questions, explaining next steps, and making the paperwork straightforward. What stuck with them was that practical combination: functioning new inverters, a reasonable final bill, and Brittany’s patient, hands-on help throughout.

Patti Lari had a rooftop solar system installed in November 2021 and has seen it run smoothly ever since. She worked closely with solar advisor Andy Russel, who answered her questions promptly and cheerfully whenever anything came up. When the SunPower wind-down created a potential snag, Brittny stepped in to coordinate directly with Enphase over the new gateway and the monitoring app, taking a hands-on approach that kept the transition from becoming a headache. The most memorable part of her experience was that the team didn’t just install the equipment and disappear — Andy’s responsiveness and Brittny’s follow-through on the gateway issue kept the system reliable months later.

Tom had his solar system installed by Capital City Solar about five years ago, and for years it ran without a hitch on his home. Then an unexpected problem cropped up, apparently after a manufacturer firmware update changed system settings and started causing trouble. Even after several service visits from installers and a solar battery representative, the system still wasn’t right, and he had started to accept that it might only work partway. Nicole at Capital City Solar kept pushing for a real fix instead of letting the issue stall out. She stayed engaged, brought back the original system designer, Gene, and sent installer Clayton to track down the cause. Together they found the problem, moved the CTs to new locations, and corrected their polarity to undo the software-driven malfunction. By the end, the system was back to operating exactly as it should, and the part that stands out is how Capital City Solar kept standing behind a five-year-old installation until the problem was fully solved.

Paul had been chasing a reliable battery backup since 2022 for the solar system on his home — an original 20-panel array installed in August 2016 — and found the turning point when Capital City Solar stepped in after SunPower, who’d assigned them as a subcontractor to install a SunVault battery, went into bankruptcy. Erika, with Nicole’s help, suggested something no other vendor had proposed: remodel the existing array by replacing the single inverter with Enphase microinverters, refurbish the in-place 26-panel setup, and add the four extra panels that had been planned for the SunVault installation. He embraced that plan, and the new Enphase battery backup and microinverter retrofit ended up working exactly as hoped. The five-person installation crew worked methodically, and all of the required governmental inspections passed on their first try. The office staff stayed patient through his many questions, and he discovered during the process how unexpectedly complex a modern retrofit can be — it looked like the project plans but installed with many more details than he’d imagined. What stuck with him most was Erika’s recommendation to convert the aging single inverter to individual,

Over the past ten years Ninu Rosca hired Capital City Solar to install more than four solar and battery systems across different properties. What stood out for them wasn't the initial installs but the company's follow-through: when inverters or a few panels eventually failed, Capital City Solar came back promptly, completed repairs and honored warranty work without charging Ninu. That dependable after-sales response — the certainty that the installer will answer a service call years later and make it right at no extra cost — became the defining reason they kept going back to the company.