CEC Electrical Services reviews

Alexandra called CEC a few weeks ago for a quick repair at her home. The techs came out and discovered the problem was as simple as flipping a switch on an outlet — something she hadn’t realized. Because they felt bad about charging the standard rate for such a small fix, they applied a substantial discount to her bill. She walked away impressed by their kindness and the company’s straightforward handling of the situation. What stayed with her was that they adjusted the price once they saw the job was trivial.

While calling several solar installers, Daniel zeroed in on one team because they were straightforward and easy to deal with. He discovered their communication stayed clear throughout the process and the installation itself met his expectations — they did a great job. After comparing options, he ended up with a smooth, low-hassle experience that removed the usual headaches of shopping around. The detail that stuck with him was how simple and stress-free the whole process felt, from first contact to finished work.

Kristen D. hired CEC to install an electrical panel on her home with a patio, and all communication went through Jason, the owner. She received an initial quote of $2,500 that Jason later raised to $3,500, and when she asked for the panel wiring to be run through the attic — a routing other local electricians call standard — CEC refused and ran the wiring externally around the patio instead. The cable wasn’t fastened to the house, buckled in front of the patio door and created a clear trip-and-fall hazard. Kristen asked Jason to come back and properly secure the wiring; he declined unless she paid an extra charge. When the utility, Edison, later reconnected the service from the pole to the roof, the technician warned that the way CEC had tied in the line presented a “major fire risk” because the tape they used could slip and ignite. Jason then threatened to place a lien on the house if she didn’t pay immediately after she requested the unsafe work be fixed before payment. Kristen ended up with an improperly installed, hazardous connection, an unexpected price increase, and a payment standoff resolved only under threat of a lien — the utility’s fire-risk warning and the lien threat:

Helen Murdoch turned to Carlton Electric for an estimate and installation and found the crew consistently friendly, professional, and punctual. She appreciated the helpful guidance during the estimate and a smooth installation process, and plans to hire them again for future work.

Working from home, Shawna couldn't risk losing power or internet, so when four other companies came up empty she called CEC. They answered right away, gave a 30-minute arrival window and showed up on time; the crew was friendly, professional and immediately helpful. Within minutes they traced the fault, restored power, and walked her through exactly what had gone wrong and how to handle it if it happens again. Then, to her surprise, they treated the visit as a courtesy and didn’t charge for the service. She plans to use CEC again, and what stood out most was the fast, explanatory fix combined with the no-cost visit.

Kristen hired CEC to install an electrical panel and dealt only with Jason, the owner. The job began with a $2,500 quote that suddenly climbed to $3,500. She asked for the wiring to be routed through her attic — the way other local electricians handle similar jobs — but Jason refused and had the crew run the wiring externally around her patio instead. The cable wasn’t fastened to the house, buckled directly in front of her patio door and created a clear fall hazard. When she asked Jason to return and secure the wiring properly, he insisted she’d have to pay extra. Southern California Edison later came to reconnect the line from the pole to the roof and found the way CEC had attached the cable to be a major fire risk, saying the tape used could come loose and ignite the house. After Kristen asked that the unsafe wiring be fixed before she paid, Jason threatened to place a lien on her home if she didn’t pay immediately. She ended up with unsecured, hazardous wiring flagged by the utility and an installer who prioritized immediate payment over addressing a safety issue.

During a home renovation that included redoing lighting and wiring a new kitchen island, Lisa brought the crew in to remove and replace fixtures, swap old yellowed switch plates for white ones to match the walls, add dimmers, and handle the island’s electrical. She loved the careful attention to those finishing touches and found Jason, Josh, and Sebastian a pleasure to work with. Their bid undercut the other proposals by a wide margin, so she saved their number for future projects. What stuck with her most was how the small details—the switch-plate swap and dimmers—made the Reno feel truly finished.

Joe Childs needed a few electrical issues fixed to get his installation past a county inspection. He found the crew practical and efficient: they diagnosed the problems, made the necessary repairs, and handled the inspection-ready details without pushing upgrades. The team turned up on schedule, worked professionally, and left the system in a state that earned the county sign-off. The memorable part for him was the straightforward, no-nonsense service—focused only on what was needed to finish the job.

Melissa R. hired the company to install light fixtures at her home and quickly discovered the technician on site was unable to perform the electrical work. When she asked him to stay so she could confirm the fixtures functioned, the crew characterized her as hostile and accused her of berating the installer. A professional handyman who was present and asked pointed electrical questions was met with the same defensive attitude and was also described as hostile. In the end the lights did not work, and the company refused to return to fix them—telling her they would not charge for time and materials because they would not expose their employee to what they called a hostile work environment. She now has to hire a competent electrician to complete the job.