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Central California Solar is too unpredictable to trust with a multi-decade investment. One customer couldn't get anyone to return calls for over a year while being double-billed, wondering if the company had shut down. Another came home from vacation to a massive electric bill because an inverter had failed, and after two months of runaround between the installer and lease company, pigeons had moved into the non-functional system. We found six reviews describing the same pattern: calls and emails vanishing into silence, service requests ignored, billing errors unresolved. The early reviews tell a different story. In 2015 and 2016, customers praised competitive pricing (one saved 18% versus a national installer), knowledgeable sales staff who answered questions after hours, and clean month-long installations. But the post-sale support scores we analyzed paint the real picture: more negative mentions than positive, with responsiveness collapsing after 2016. If you get solar, you're signing up for 25 years of occasional troubleshooting. A company that goes dark when an inverter fails isn't worth the gamble, no matter how smooth the sales process feels.
If you want an installer who'll still pick up the phone two years after cashing your check, keep looking. The pattern here is clear: solid sales experience followed by vanishing act when something breaks.
Robert G. discovered Central California Solar's customer service was effectively nonexistent after more than a year of unanswered calls. He endured repeated double-billing on his account and watched the company fail to live up to its obligations. With the solar panels still on his property, he concluded they might not even be in business any longer and said they could come retrieve their equipment. The sharp takeaway for prospective buyers: prolonged silence plus multiple duplicate charges left him stuck with unresolved billing and no reliable way to get the company to respond.
Jill M. arranged for Central California Solar to install a leased solar system on her home last September, and what followed reads like a long, drawn-out service saga. The installation failed inspection repeatedly and didn’t clear final approval until early November; the panels themselves weren’t activated until mid‑January despite her constant calls — even the lease company, Sunnova, reached out to ask whether the system had been turned on. Central California Solar’s office answered only sporadically by phone and email during that stretch. After a vacation, she opened the June electric bill in mid‑July and discovered the account had jumped into the third‑tier rate and her bill looked no better than the previous year without solar. She called both the installer and Sunnova; only Sunnova engaged. Sunnova’s technicians arrived within minutes in mid‑September, diagnosed a dead inverter and suggested it might never have been installed correctly, and promised a quick repair plus compensation for missed guarantees. By almost October the problem remained unresolved. Central California Solar and Sunnova traded promises and blame, the system still wasn’t delivering the expected savings,
Sarah S. had been waiting nearly two months on a large installer when she phoned around for a local option to handle a complicated home install. She explained the delays and the specific challenges to the owner of Central California Solar, and he promised he could design and install a system that would at least match — and possibly beat — her current provider. Rather than take advantage of the situation, he surprised her with a quote 18% lower than the lowest bid she’d received and 26% lower than what her existing company charged. Skeptical, she double-checked panel counts and the extra requirements, and he reassured her that those tricky installations were his specialty. Installation day reinforced that confidence: the crew worked efficiently, stayed friendly through what she admits were a lot of questions, and completed the job cleanly. She referred the company to neighbors and is now looking forward to watching first-year production as she moves onto clean energy — the thing she keeps coming back to is the owner’s integrity and willingness to underprice competitors while delivering a tailored solution.
Passed screening
Passed screening
Among the longest-standing installers in the market.
Not BBB rated.
Joseph and his wife shopped several bids for a home solar installation and landed on Jon’s company after comparing quotes—Jon’s proposal came in much lower, ultimately saving them $3,500. He appreciated Jon’s straightforward approach: cut through the sales fluff, call things as they are, and step in to make things right when issues appeared. When Joseph pressed about a handful of negative reviews, Jon explained those came from state-program jobs where a partnering installer overpromised and then dropped the ball, which pulled down his ratings. Jon handled most of the heavy lifting, offered practical advice, and showed solid technical competence throughout the process. The detail that stuck: taking the time to get multiple quotes saved them $3,500 and delivered a rep who actually fixed problems rather than avoided them.
Sarah S. had been waiting nearly two months on a large installer when she phoned around for a local option to handle a complicated home install. She explained the delays and the specific challenges to the owner of Central California Solar, and he promised he could design and install a system that would at least match — and possibly beat — her current provider. Rather than take advantage of the situation, he surprised her with a quote 18% lower than the lowest bid she’d received and 26% lower than what her existing company charged. Skeptical, she double-checked panel counts and the extra requirements, and he reassured her that those tricky installations were his specialty. Installation day reinforced that confidence: the crew worked efficiently, stayed friendly through what she admits were a lot of questions, and completed the job cleanly. She referred the company to neighbors and is now looking forward to watching first-year production as she moves onto clean energy — the thing she keeps coming back to is the owner’s integrity and willingness to underprice competitors while delivering a tailored solution.
Hailee B. experienced a botched solar installation when the installer, John, changed the panel sizes after issuing a bid and ended up shorting her by 40 panels. She found used equipment in the system, experienced repeated equipment breakdowns, and felt she was overcharged. She also accused John of drug use and ultimately brought an attorney in to investigate. The standout detail for prospective buyers: a 40-panel discrepancy that prompted legal involvement.
Clarke hired CCS to install a solar system on his home in July 2014; the crew finished the job quickly and left a professional installation. He later discovered a couple of minor issues that needed service and reached out repeatedly with voicemails and emails, but received no response. He would have accepted if CCS no longer handled follow-up work, but wanted at least a courtesy call to explain that. What lingered was not the quality of the install but the unanswered messages when the system needed attention — that silence is why he won’t recommend CCS.
Mother of 5 has had her solar system running for about five months, and it has reshaped the household — she no longer has to pay that gigantic electric bill. She loves knowing each day’s valley sunshine is being captured by the panels on their roof and takes pride in how attractive they look on the house. CCC Solar managed the job from start to finish, made sure she was completely satisfied, and delivered an A+ installation. The detail that stuck with her: after only a few months the system is saving money and actually enhances the home’s appearance.
Robert G. discovered Central California Solar's customer service was effectively nonexistent after more than a year of unanswered calls. He endured repeated double-billing on his account and watched the company fail to live up to its obligations. With the solar panels still on his property, he concluded they might not even be in business any longer and said they could come retrieve their equipment. The sharp takeaway for prospective buyers: prolonged silence plus multiple duplicate charges left him stuck with unresolved billing and no reliable way to get the company to respond.
Jason S. began shopping for residential solar a couple of years ago, collecting quotes from several companies before settling on Central California Solar. He chose them because they offered a competitive price, plenty of clear information, and the reassurance of a locally owned business. Scott Nabors handled the sale and kept him updated with the latest details, answering questions well after normal business hours and never pressuring a decision. Once he signed, the crew had the system installed in under a month, and the finished installation showed careful attention to detail. Even after the job was done, they stayed available to field questions and follow up to make sure he was satisfied. What lingered most was the combination of Scott’s after-hours availability and the surprisingly quick, tidy installation timeline.
While comparing solar options, nsg1904 discovered Central California Solar offered the lowest price by a clear margin. They also experienced a level of customer service that felt unmatched — personal, committed, and consistent throughout the process. Giving the company five stars, nsg1904 walked away noting the standout fact: CCS undercut every other quote they saw while still putting customer care front and center.
A M. paid for a 64-panel rooftop system and initially felt the installation went well — the owner even seemed keen to win their business. Later, when a repair was needed, the owner came out, removed the home's monitoring equipment, and then went silent despite multiple calls and emails. They tried repeatedly to reach him by phone and email without success and want the equipment returned; right now the missing monitoring system is the core of the dispute. A M. urges future customers to look up the contractor’s license before signing and warns that, unless the equipment is returned, they will take the matter to the Tulare District Attorney. The concrete takeaway for buyers: confirm who will handle repairs and who keeps any monitoring gear before work begins.
Recent customers rate Central California Solar 2.9 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.