Chandler's Roofing reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Chandler's Roofing delivers solid work, but the gaps between their best and worst days are jarring. We found 149 reviewers who praised their workmanship, and one homeowner watched their new roof survive two major storms and 40 mph winds without a single lifted shingle. Another hired them to coordinate a flat-roof replacement around 26 solar panels and a last-minute cancellation from the solar company, a logistical nightmare that Chandler's navigated without complaint. But we also found 34 complaints about project management stumbles and one reviewer who called them "horrible to deal with and extremely expensive," regretting the hire outright. The company earns high marks for cleanup and communication when things go right. One commercial client had to wait four months for a small repair, then needed three return visits before the leak finally stopped. The owner kept coming back and charged fairly for the extra work, but the delays and repeated failures tested the client's patience. If you value proven durability and can tolerate scheduling friction, they're worth considering. If you need a contractor who moves fast and hits deadlines on the first swing, look elsewhere.
If you can afford to wait and want a roof that will outlast your neighbors', Chandler's workmanship justifies the premium. But if your timeline is tight or your budget is lean, their pace and pricing may push you toward a faster, cheaper competitor.
Reviews That Shaped Our Verdict
For a rooftop solar installation on her home, Marietta E. hired the company and the experience turned sour. She found the team difficult to work with and felt their pricing was excessively high. The mix of frustrating interactions and steep cost left her with deep, lasting regret — she expects to regret hiring them for the rest of her life.
Hershell M. bought an older home in San Pedro that had been allowed to deteriorate until the roof’s sheeting had rotted through, so he called Chandlers — a company his family has used since 1952. They replaced the roof in October 2019 but waited to post a review until they'd seen how it held up. The new roof weathered two major rainstorms and a recent 40 mph gale without problems. Brian showed up quickly, inspected the damage, and laid out three repair options tailored to their budget. The roofing crew arrived when promised, worked with skilled, journeyman-level craftsmanship, and left the property spotless. Living in Palos Verdes Shores, they’ve since watched Chandlers reroof three neighbors’ houses with the same attention to detail — the combination of a prompt, knowledgeable assessment, dependable crew, and immaculate cleanup is what stuck with him.
Facing three leaks on a 3,300-square-foot commercial roof, Dj C went out for bids and ended up with a clear split: three contractors pushed a full reroof at about $25,000, while two recommended spot repairs for under $2,000 but offered no guarantees. With thirty years in auto repair, he understood partial fixes can be “hit or miss,” and so he settled on Ricardo from Chandlers because Ricardo came across as professional and straightforward. He signed the contract but then waited four months for scheduling. A three-man crew showed up and completed the one-day job just before the winter rains. When the first storms came, one of the repaired spots still leaked and a new leak appeared. Chandlers returned a month later, redid the first repair, and patched the new spot for a fair charge—only for that patch to fail a week after. He quickly offered to pay a bit more for them to come back a third time and pleaded for it to happen before the next rain; they returned within days and fixed the last leak properly. Over the six months he fretted each time it rained, repeatedly asking if they could move up the work, but ultimately appreciated that Ricardo didn’t try to oversell a full replacement.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 75
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 15 years
Among the longest-standing installers in the market.
BBB Rating: NR
Poor BBB standing. Significant complaints.
Natural Review Patterns
Reviews were posted naturally over time.
Licensed Contractor
A valid contractor license is on record.
What You Can Expect
Richard went with Chandler's Roofing, bought an extended warranty, and 11 years later discovered a minor roofing issue. He called Chandler, and they honored the extended warranty — repaired the problem at no cost to him. He found the staff consistently helpful and professional through the call and the repair. What stuck with him was that an 11-year-old warranty was still upheld without hassle, which made the original purchase feel secure.
Trevino has relied on Chandler's Roofing for more than 20 years for his roofing needs. He highlights consistently top-notch workmanship and says the thing that sets them apart is owner Brian's personal, family-like touch—warm, straightforward, and easy to work with. Honesty and reliability come through on every visit, so he still calls them first when anything needs attention. After two decades, the lasting impression isn't just the quality of the work but the steady, personal relationship with Brian.
Dave S. built his South Bay home twenty years ago and originally had Chandler Roofing install the roof; when the roof finally aged out he engaged Chandler again in 2024 for a full replacement. Partway through the job they discovered water leaking through a deck that sat immediately adjacent to the roof, and because Chandler doesn’t do deck work he searched for a general contractor after an earlier one ghosted him. He brought in DG Construction Services of Inglewood, and DG repaired the deck thoroughly—essentially bringing the damaged area back to its former condition. Chandler stayed available through the delay, watched over the project while the homeowner lined up the deck repair, then returned and completed the roof once DG finished. The standout detail was Chandler’s commitment: they didn’t drift away when the project hit that snag but waited through weeks (if not months) of uncertainty and then finished cleanly. That willingness to stick with the job is why he would hire DG Construction and Chandler Roofing again.