75
Trust
Score
WattBot

Chandler's Roofing reviews

NATIONAL
Chandler's Roofing
250 Reviews • 1 Location 33,250 Data Points Processed

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The Verdict

Chandler's Roofing delivers solid work, but the gaps between their best and worst days are jarring. We found 149 reviewers who praised their workmanship, and one homeowner watched their new roof survive two major storms and 40 mph winds without a single lifted shingle. Another hired them to coordinate a flat-roof replacement around 26 solar panels and a last-minute cancellation from the solar company, a logistical nightmare that Chandler's navigated without complaint. But we also found 34 complaints about project management stumbles and one reviewer who called them "horrible to deal with and extremely expensive," regretting the hire outright. The company earns high marks for cleanup and communication when things go right. One commercial client had to wait four months for a small repair, then needed three return visits before the leak finally stopped. The owner kept coming back and charged fairly for the extra work, but the delays and repeated failures tested the client's patience. If you value proven durability and can tolerate scheduling friction, they're worth considering. If you need a contractor who moves fast and hits deadlines on the first swing, look elsewhere.

If you can afford to wait and want a roof that will outlast your neighbors', Chandler's workmanship justifies the premium. But if your timeline is tight or your budget is lean, their pace and pricing may push you toward a faster, cheaper competitor.

3 Stories That Stood Out

1. Hershell M.
Yelp | Feb 22, 2021 |

Hershell M. bought an older home in San Pedro that had been allowed to deteriorate until the roof’s sheeting had rotted through, so he called Chandlers — a company his family has used since 1952. They replaced the roof in October 2019 but waited to post a review until they'd seen how it held up. The new roof weathered two major rainstorms and a recent 40 mph gale without problems. Brian showed up quickly, inspected the damage, and laid out three repair options tailored to their budget. The roofing crew arrived when promised, worked with skilled, journeyman-level craftsmanship, and left the property spotless. Living in Palos Verdes Shores, they’ve since watched Chandlers reroof three neighbors’ houses with the same attention to detail — the combination of a prompt, knowledgeable assessment, dependable crew, and immaculate cleanup is what stuck with him.

2. Dj C.
Yelp | Mar 15, 2018 |

Facing three leaks on a 3,300-square-foot commercial roof, Dj C went out for bids and ended up with a clear split: three contractors pushed a full reroof at about $25,000, while two recommended spot repairs for under $2,000 but offered no guarantees. With thirty years in auto repair, he understood partial fixes can be “hit or miss,” and so he settled on Ricardo from Chandlers because Ricardo came across as professional and straightforward. He signed the contract but then waited four months for scheduling. A three-man crew showed up and completed the one-day job just before the winter rains. When the first storms came, one of the repaired spots still leaked and a new leak appeared. Chandlers returned a month later, redid the first repair, and patched the new spot for a fair charge—only for that patch to fail a week after. He quickly offered to pay a bit more for them to come back a third time and pleaded for it to happen before the next rain; they returned within days and fixed the last leak properly. Over the six months he fretted each time it rained, repeatedly asking if they could move up the work, but ultimately appreciated that Ricardo didn’t try to oversell a full replacement.

3. Marietta E.
Yelp | Dec 9, 2025 |

For a rooftop solar installation on her home, Marietta E. hired the company and the experience turned sour. She found the team difficult to work with and felt their pricing was excessively high. The mix of frustrating interactions and steep cost left her with deep, lasting regret — she expects to regret hiring them for the rest of her life.

Platforms Monitored

Google
146 Reviews · 1 Location
4.7/5
Yelp
104 Reviews · 2 Locations
4.3/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

ROOFING
ROOFING
Repair or replacement, before or after solar installation.
4.5/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
4.3/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
3.7/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
4.5/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 75

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 15 years

Among the longest-standing installers in the market.

BBB Rating

Not BBB rated.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Richard Cox
Google | Dec 11, 2025 |

Richard went with Chandler's Roofing, bought an extended warranty, and 11 years later discovered a minor roofing issue. He called Chandler, and they honored the extended warranty — repaired the problem at no cost to him. He found the staff consistently helpful and professional through the call and the repair. What stuck with him was that an 11-year-old warranty was still upheld without hassle, which made the original purchase feel secure.

2. Trevino C.
Yelp | Nov 22, 2025 |

Trevino has relied on Chandler's Roofing for more than 20 years for his roofing needs. He highlights consistently top-notch workmanship and says the thing that sets them apart is owner Brian's personal, family-like touch—warm, straightforward, and easy to work with. Honesty and reliability come through on every visit, so he still calls them first when anything needs attention. After two decades, the lasting impression isn't just the quality of the work but the steady, personal relationship with Brian.

3. Max G.
Yelp | Dec 10, 2020 |

Max G. hired Chandler's three years ago to waterproof the flat roof of his home and asked whether a silicone membrane would be a good solution; the crew recommended it and also sealed the HVAC ducts that run across the roof. About a year later he discovered the silicone had begun blistering and cracking and the duct seal had split back open along the seams. When he tried to trigger the manufacturer's 50-year material warranty (Gaco, now Firestone), he learned Chandler's had never registered the material batch serial numbers, so the warranty was unusable. A technician named Brady repaired a couple of blisters early on and left behind a bucket of silicone patch; Max used that bucket over the next three years as new blisters kept appearing and the cracks returned. He originally expected maybe a few more small patches and was willing to do minor touch-ups himself, but the problems persisted and his emails requesting a refund or a proper fix went unanswered. He found it insulting to have paid for both labor and materials only to be left without remediation, and he called the company based on its reputation. Now he is exploring legal remedies while the statute of limitations remains open

02

1. Dave S.
Yelp | Mar 6, 2025 |

Dave S. built his South Bay home twenty years ago and originally had Chandler Roofing install the roof; when the roof finally aged out he engaged Chandler again in 2024 for a full replacement. Partway through the job they discovered water leaking through a deck that sat immediately adjacent to the roof, and because Chandler doesn’t do deck work he searched for a general contractor after an earlier one ghosted him. He brought in DG Construction Services of Inglewood, and DG repaired the deck thoroughly—essentially bringing the damaged area back to its former condition. Chandler stayed available through the delay, watched over the project while the homeowner lined up the deck repair, then returned and completed the roof once DG finished. The standout detail was Chandler’s commitment: they didn’t drift away when the project hit that snag but waited through weeks (if not months) of uncertainty and then finished cleanly. That willingness to stick with the job is why he would hire DG Construction and Chandler Roofing again.

2. Leslie Jones
Google | Jan 14, 2025 |

Leslie has relied on Chandler’s Roofing for several years for roof jobs and rain-gutter installs and repairs on their home. Over that time they consistently delivered solid, professional workmanship, arrived and finished on schedule, and left the property clean and tidy when the crew packed up. The standout detail is the combination of reliability and attention to cleanup — projects get completed promptly without the usual debris left behind — so homeowners who value punctual crews and a neat site will know what to expect.

3. Nick Omana
Google | Jul 9, 2023 |

Two years ago Nick Omana hired Chandler Roofing after they gave him a reasonable estimate to fix a roof that four other companies had been unable to resolve. He ended up with a durable repair that has kept him worry-free ever since: the crew arrived on time, worked efficiently, and finished quickly. The most striking part of the experience was that Chandler succeeded where multiple others had not — two years later he still hasn’t had any problems with the roof.

03

1. Pete Romano
Google | Feb 2, 2025 |

Pete Romano discovered Chandler Roofing in 2017 and has relied on them ever since to repair and maintain the roofs on both his house and a commercial property. He has counted on their steady, ongoing care for years and considers himself fortunate to have one contractor handling both sites.

2. Tim Goddard
Google | Mar 2, 2022 |

Tim Goddard has hired Chandler's Roofing twice — first for tile repair about eight years ago, and most recently to install new rain gutters on his home. He found the crew professional, the workmanship consistently high quality, and the price reasonable. The detail that sticks is the repeat business: he came back nearly a decade later, which highlights steady, reliable results rather than a one-off job. He ended up with solid roof repairs then and a clean gutter installation now, and remembers them for dependable, well-priced work that earned his return.

3. Mike B.
Yelp | Jan 20, 2014 |

Mike B. had a flat roof installed on his Manhattan Beach home in 1999 and paid for the 20-year warranty. By 2013 the roof still looked okay, but recurring leaks spurred years of calls that went nowhere until a new technician finally sent a sales rep. The rep proposed two choices: tear the roof up to hunt the leak or simply coat the whole surface. Mike brought in a local roofer recommended on Yelp instead. That roofer pointed out obvious installation defects — puckered wrinkles in the membrane, seams turned into the path of water instead of away from it, a chimney of the wrong material left unprotected in a low pooling spot (which had rotted and concealed a golf-ball-size hole the original crew missed), and outflow holes that were too small. Frustrated with the slow warranty response, he abandoned the warranty route and hired the local pro who knew his business better; the decisive detail was the roofer finding clear installation mistakes that the original installers had overlooked.

Long-term Satisfaction

Long-term satisfaction for Chandler's Roofing holds steady at 4.6 ★. This is better than 84% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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