Chico Electric reviews

Dennis Mooney had the company out to his house more than a dozen times, and each visit brought friendly, professional technicians. He hasn’t encountered a single problem so far and came away feeling confident in their competence. What sticks is the consistency — repeated service visits and no issues to date.

Grace S. endured a five-day power outage and turned to Brant for help. He stepped in with kindness and steady attention, going out of his way to make sure every issue was handled. He kept communication clear the whole time and always let her know when he would arrive. She gave the experience a 10/10 — what stood out most was his reliability: the advance calls and the way he took care of every detail.

About a year and a half ago Sunflower J. called Chico Electric to handle several electrical repairs on their home. This morning the outlet the crew had replaced stopped working; they expected a receptacle to last closer to 20 years, so the early failure felt unacceptable. They phoned Chico to ask about a warranty and learned the company covers work for only one year, which left the roughly 18-month-old outlet out of coverage. The combination of a premature failure and a one-year warranty convinced them not to use Chico Electric again — the memorable detail being that a part they expected to last decades failed well after the warranty expired, leaving them to pay for a redo.

Lucy called the company after another installer recommended them and hired them to handle maintenance on her rooftop solar system, paid the usual service fees, and saw minor repairs handled without fuss for several years. When a larger issue cropped up recently, she hit a different rhythm: the office began to stall, set up appointments that required her to wait around for an electrician who never arrived, then canceled follow-up visits with what felt like handbook excuses. She eventually realized the pattern — instead of a straight refusal, the company preferred to make her jump through hoops until the problem faded from their schedule. She reserved one star for the electricians who did show up; they appeared competent and polite while working on the system. The clearest memory that will stick with a prospective buyer is not the technicians’ workmanship but the repeated no-shows and the office’s indirect way of avoiding service, which turned a solvable repair into a time-consuming ordeal.

Paul K. has called on Chico Electric for the last ten years to handle a wide range of electrical needs on his property — from installing a backup generator subpanel and checking solar panels to routine troubleshooting and general electrical work. He trusted them with both small jobs, like fixing faulty plugs, and tricky ones, such as replacing night lights 25 feet up on a building and rewiring yard lights. Chico Electric consistently completed each task successfully and on schedule, so he depends on them for all his electrical projects. The detail that stuck with him: they tackle awkward, high-up jobs without fuss and always finish on time, which is why they remain his go-to electricians.

Don B. had paid this company promptly for years and relied on them for a multi-family rental property, so it stung when a routine service call turned sideways. He called them about persistent flickering lights; after multiple trips by different technicians the problem remained. The system was older, and the Service Boss eventually pushed a costly fix — thousands of dollars in trenching and rewiring. Unconvinced, he sought a second opinion. The new electrician climbed the main panel, discovered a disconnected neutral wire that was simply hanging loose, reattached it, and the flickering stopped immediately. Don sent a letter to the company owner to complain about the missed diagnosis and the expensive recommendation. That seemed to be the end of it — until an emergency. When Don’s property manager phoned the company to replace a breaker because their usual electrician was out of town, the company refused to come and told her they were "86'ed." The refusal left them scrambling for another electrician in an emergency. The striking detail that lingers: a single loose neutral — an inexpensive fix — resolved the issue, but the complaint afterwards appears to have led the company to拒绝f

Jason called Chico Electric to sort out outdoor electrical issues at his home — a flaky pool light and corroded wiring feeding a driveway post light. Chico installed a new junction for the pool light, ran fresh wire to replace the corroded run to the post light, and corrected and rewired several exterior fixtures that had been improperly wired. In the end everything worked properly, and he appreciated that a different electrician had recommended a complete exterior redo that would have cost “thousands of dollars,” while Chico fixed the problems instead. He plans to use them again, walking away with functioning lights and a much smaller bill than the alternative.

For a household service call Michael Gullick found Chico Electric able to come out much sooner than he expected. He set the appointment, and the service rep arrived exactly on time — polite, professional, and able to take care of the issue quickly. He walked away very pleased and highly satisfied with the whole interaction; what made the visit memorable was the prompt scheduling, punctual arrival, and the fast, professional fix that convinced him to tell friends and neighbors to call Chico Electric.

Erika S. hired the company to install motion-sensor under-cabinet lights in her kitchen. The crew put the fixtures in, but they never worked properly. She called twice; an electrician returned and essentially shrugged that there was "nothing I can do." Office staff then repeated that "He's our best electrician" and told her the only option was to buy a different fixture and pay for a new install herself. Meanwhile the company kept sending invoices without fixing the problem — and ultimately pushed the account to collections. The detail that lingers: faulty lights left unresolved despite multiple callbacks, and a bill that wound up in collections.