Citadel Roofing & Solar reviews

Chet contacted Citadel Roofing and Solar in December 2022 and, even though their estimate ran a bit higher than a few other bids, he chose them because their planning and professional expertise stood out. He asked for two extra panels and received a meaningful discount to include them. Facing incoming rain, Citadel doubled both the roofing and solar crews to keep the February 2023 schedule intact — a move that let the system start under the older, more favorable solar electric rate program. He notes that a battery would now be required to replicate those savings under today's rates. The house is a 2,200 sq ft home built in 1953 with only three inches of attic insulation and no wall insulation; Chet installed four mini-split heat pumps to handle heating and cooling. The solar system includes a WiFi link he checks occasionally. Thirty months after installation the array has produced 37.92 MWh — roughly $16,800 of avoided electricity, or about $560 per month. At his installed cost of $29,680, that production pace points to a full payback in about 53 months (4.4 years), and he has paid nothing for electricity since the system came online. The detail that sticks with him is Citadel’s on

Chet reached out to Citadel Roofing and Solar in December 2022 to replace the roof and add panels on his 2,200 sq ft, 1953 ranch-style home that has only three inches of attic insulation and no wall insulation. He opted for Citadel even though their estimate ran a bit higher than other bids because he liked their planning and professional approach, and they even gave him a discount when he asked to add two extra panels. To meet a planned February 2023 start and avoid incoming rain, Citadel doubled both the roofing and solar crews and finished quickly enough to bring the array online under an older, more favorable solar electric rate — a timing move that materially increased the project’s savings (matching that advantage today would require adding battery storage). The system includes Wi‑Fi monitoring so he can check performance remotely, and the house’s four mini‑split heat pumps keep it comfortable year‑round. Thirty months after installation the array has produced 37.92 MWh — about $16,800 in value, roughly $560 per month — and he has paid nothing for electricity since it went live. With an installed cost of $29,680, Chet’s numbers project a full payback in about 53 months (4.4 +

Sam N. had Citadel add solar batteries to an existing rooftop system about 18 months ago. They encountered a smooth install: the crew worked around site constraints and came up with creative fixes so the battery ended up exactly where they wanted it. Citadel also handled the Self-Generation Incentive Program (SGIP) rebate submission, but the approval turned into a long, paperwork-heavy process — the electric utility cycled through many rounds of review and kept asking for clarifications and extra data. The rebate only cleared 18 months after submission, and Sam credits Citadel’s Tiffanie Gulley for seeing it through; she stuck with the back-and-forth, patiently explained what additional documents were needed, and guided them step-by-step until each requirement was satisfied. The end result was a well-placed storage system plus an SGIP rebate that would likely not have happened without that persistent support — a detail Sam kept returning to when describing the experience.