Clean Energy Solutions reviews

Melon hired Clean Energy Solutions for a residential solar project and worked directly with Jonathan, who turned a potentially confusing process into something clear and manageable. They discovered Jonathan didn’t just sell a system—he walked them through every step, took time to understand their actual energy use and financial goals, and adjusted the proposal until the design and payback matched those needs. His command of solar technology and awareness of market trends showed up in the equipment options and the clear reasons behind each choice, which made the decision to go solar feel confident rather than risky. They ended up with a system tailored to their household and a concrete sense of expected performance and savings. The detail that stuck most was Jonathan’s patience and ability to translate technical choices into real financial outcomes, so the installation felt like a planned investment rather than a leap of faith.

Fidelina signed up for a rooftop solar system after a door‑to‑door pitch; more than a year later the panels are still sitting on her roof and not connected. She ended up with crews who left the job half finished, left the roof looking damaged, and then stopped coming back. Repeated calls to customer service produced excuses and promises to send replacement installers that never materialized. For a while a helpful‑sounding representative called with updates and sent someone who clearly didn’t know what he was doing and walked off the job; the rep later apologized, blamed short staffing, and again promised a follow‑up crew that never arrived. When she asked for the panels to be removed she was passed between the company and the finance firm—each told her to contact the other—so she remains stuck with nonworking panels bolted to a damaged roof. Her lasting impression: a year of inaction, a botched installation, and no accountability, and she has warned friends and family not to do business with the company.

Layla installed a solar system with a battery on her home and discovered, during a recent outage, that the system did not supply power to the house. She called the company twice looking for a solution; each time she was told a technician would call back, but that call never came. Left without backup power and without any follow-up after two requests, she felt the company prioritized making the sale over providing customer service—and that the system failed at its most important job: keeping the lights on during an outage.

Jonathan C. reached the seven-month mark after his solar installation and discovered everything was working exactly as hoped. He’s been seeing steady reductions on his energy bills and appreciates that Clean Energy completed the install correctly. With friends sharing horror stories about other installers, he ends up the one who can actually brag about real savings — and wishes they had chosen the same company. The detail that sticks with him: the system simply works and is delivering tangible monthly savings within months of activation.

Joseph hunted through dozens of residential solar installers before he discovered Clean Energy Solutions. He chose them for a home system and ended up with a team that was consistently prompt, accurate in their work, and diligent and professional throughout the process. After comparing many companies, he loved how smooth the experience felt and wishes he had found them years earlier. What stayed with him most was how rare it felt to get that level of punctuality and attention to detail.

Jessi M. set up a garage-only solar installation in November 2015 for her tile roof home and discovered the project unraveled at the very first visit. A technician sent to measure the garage walked across the main roof instead, cracking tiles the family had already repaired months earlier. The installer promised those broken tiles would be fixed during the scheduled install, but then communication collapsed. Raudel, the company rep from Clean Energy Solutions, initially reassured them and then largely disappeared when the job missed its December completion window. Dates slid again: an install was finally booked for February 2, and Jessi and her husband took off work to be there. Two hours after the expected arrival, they learned the crew hadn’t shown because of an electrical-utility delay — a delay the utility had already cleared back in early December. Raudel even pointed them to the wrong side of the street when describing an issue with the meter box, then stopped answering calls and texts after promising to check it in person. In March they canceled the contract and asked Clean Energy Solutions to repair the tiles their employee had damaged; despite repeated promises, the roof

Cassius was comparing several solar companies for his family’s home before choosing Clean Energy Solutions and working with Jonathan Ruiz. He ended up with a complete install that included two batteries and a main service panel upgrade; the crew finished the work, showed him how to monitor the system, and left him with a $0 payment to Edison. He appreciated Jonathan’s hands-on walkthrough of the monitoring tools. The detail that stuck with him: his electric bill dropped to zero while gaining battery backup and an upgraded panel — and he knows exactly how to keep an eye on it.

Sajjad had a solar system installed on his Ontario home two months ago and discovered the timing couldn’t have been better: August is normally his highest electric bill month, and the savings for the same amount of use were striking. He got solar through Clean Energy Solutions and walked through a quick, smooth process — Jonathan handled the whole install, walked him through each step, and explained everything clearly. The installation translated into an immediate, noticeable difference on the bill, and what stayed with him most was Jonathan’s willingness to go above and beyond for the family.

After accepting a quote to uninstall and reinstall the solar panels on her home, KimNeelley waited — and the installer disappeared for two months. When the company finally reappeared, they raised the price, explaining that LADBS (the city building department) requires an electrical permit and, because they had "never gotten busted" before, they now needed to charge more. She ended up with an unexpected surcharge and no clear, written agreement tying permits or final costs to the original quote. The detail that sticks: a verbal price proved unreliable — get permit responsibility and the final price in writing before proceeding.