Clean Energy Solutions reviews
• last updated FEB 26, 2026Loading map...
The Verdict
This company will sell you a system, then vanish when you need help. We found 21 reviews describing relentless spam calls from different numbers even after cancellation, one homeowner reporting daily harassment across months despite blocking numbers. The sales tactics are aggressive to the point of bizarre: when we dug into recent reviews, one rep told a customer researching competitors that she was
If you want solar installed by a company that answers the phone after the sale, keep looking. The savings some customers report aren't worth the risk of being stuck with non-working panels and no one to call.
Reviews That Shaped Our Verdict
Isamar C. stepped in to help her father evaluate a solar offer and canceled the contract within the allowed cancellation window. She ran into a sales rep who flipped from pushy to openly rude when they declined—condescendingly insisting he was “helping” her father, using profanity, and mocking her for doing research while also making a pointed comment about running her father’s credit. On 10/8/19, after the cancellation, another company representative began calling her father repeatedly and claiming they still owed money, even though the cancellation fell inside the permitted period. She dug into other options, found what she judged to be better companies, and moved to report the business to the Better Business Bureau — the detail that stuck with her was not the price or panels but the aggressive, insulting sales tactics followed by harassing calls after she canceled.
Fidelina signed up for a rooftop solar system after a door‑to‑door pitch; more than a year later the panels are still sitting on her roof and not connected. She ended up with crews who left the job half finished, left the roof looking damaged, and then stopped coming back. Repeated calls to customer service produced excuses and promises to send replacement installers that never materialized. For a while a helpful‑sounding representative called with updates and sent someone who clearly didn’t know what he was doing and walked off the job; the rep later apologized, blamed short staffing, and again promised a follow‑up crew that never arrived. When she asked for the panels to be removed she was passed between the company and the finance firm—each told her to contact the other—so she remains stuck with nonworking panels bolted to a damaged roof. Her lasting impression: a year of inaction, a botched installation, and no accountability, and she has warned friends and family not to do business with the company.
Jessi M. set up a garage-only solar installation in November 2015 for her tile roof home and discovered the project unraveled at the very first visit. A technician sent to measure the garage walked across the main roof instead, cracking tiles the family had already repaired months earlier. The installer promised those broken tiles would be fixed during the scheduled install, but then communication collapsed. Raudel, the company rep from Clean Energy Solutions, initially reassured them and then largely disappeared when the job missed its December completion window. Dates slid again: an install was finally booked for February 2, and Jessi and her husband took off work to be there. Two hours after the expected arrival, they learned the crew hadn’t shown because of an electrical-utility delay — a delay the utility had already cleared back in early December. Raudel even pointed them to the wrong side of the street when describing an issue with the meter box, then stopped answering calls and texts after promising to check it in person. In March they canceled the contract and asked Clean Energy Solutions to repair the tiles their employee had damaged; despite repeated promises, the roof
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 45
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 10 years
Operating longer than most installers in the market.
BBB Rating: A-
Good BBB standing.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Fidelina signed up for a rooftop solar system after a door‑to‑door pitch; more than a year later the panels are still sitting on her roof and not connected. She ended up with crews who left the job half finished, left the roof looking damaged, and then stopped coming back. Repeated calls to customer service produced excuses and promises to send replacement installers that never materialized. For a while a helpful‑sounding representative called with updates and sent someone who clearly didn’t know what he was doing and walked off the job; the rep later apologized, blamed short staffing, and again promised a follow‑up crew that never arrived. When she asked for the panels to be removed she was passed between the company and the finance firm—each told her to contact the other—so she remains stuck with nonworking panels bolted to a damaged roof. Her lasting impression: a year of inaction, a botched installation, and no accountability, and she has warned friends and family not to do business with the company.
Layla installed a solar system with a battery on her home and discovered, during a recent outage, that the system did not supply power to the house. She called the company twice looking for a solution; each time she was told a technician would call back, but that call never came. Left without backup power and without any follow-up after two requests, she felt the company prioritized making the sale over providing customer service—and that the system failed at its most important job: keeping the lights on during an outage.
Melon hired Clean Energy Solutions for a residential solar project and worked directly with Jonathan, who turned a potentially confusing process into something clear and manageable. They discovered Jonathan didn’t just sell a system—he walked them through every step, took time to understand their actual energy use and financial goals, and adjusted the proposal until the design and payback matched those needs. His command of solar technology and awareness of market trends showed up in the equipment options and the clear reasons behind each choice, which made the decision to go solar feel confident rather than risky. They ended up with a system tailored to their household and a concrete sense of expected performance and savings. The detail that stuck most was Jonathan’s patience and ability to translate technical choices into real financial outcomes, so the installation felt like a planned investment rather than a leap of faith.