Clean Solar reviews

Debra had solar panels installed on her home in 2023 and came away impressed. She found the team consistently friendly, helpful, and knowledgeable. When she later wanted to investigate adding batteries, Bill Bach spent a full hour walking through the options and assessing whether storage would actually benefit her home. The company delivered a thoughtful, candid evaluation rather than a hard sell, and her panels continue to perform well — the hour-long, detail-oriented consultation from Bill is the detail she still remembers.

Jill S. spent about three years wrestling with a nightmare home renovation while trying to get solar installed, and Project Manager Denise stepped in and kept the process alive when their general contractor walked away just before panels could be fitted. Denise helped them track down a lender willing to finance both the home renovation and the solar system, which put the project back on course and led to an ongoing relationship with both companies. The panels have been in place for more than a year, and today Derek and his crew finished installing the backup batteries, delivering excellent, professional work. The original sales rep who sold the system has since left, but the quality of service never dropped and the local company has remained reliable—something she values as someone who likes to support local businesses. In total she’s paid about $650 to PG&E since the system went live, and she expects that once the batteries are fully online she’ll essentially eliminate future electric bills—she even jokes she’ll be covered “when the apocalypse comes.”

Prislene chose Clean Solar after a conversation with Art Balaoro and has relied on the solar system they installed in 2021. When her inverter recently showed no production, she emailed Art for help. Art immediately looped in Michele on the service-and-support team, and the issue was resolved quickly. The detail that stuck with her was the turnaround — from a single email to a service-team handoff in minutes. She recommends Art and Clean Solar because of that dependable, fast support.

Nick Klein signed on for a home solar system in 2020 and discovered a clear split: the panels and installation work held up well, but the company’s service organization repeatedly failed him. The project stalled from the start when crews scheduled the install but forgot to pull permits, and that sloppiness has echoed through every interaction since. He has struggled to get warranty work, repairs, and recall support; inquiries routinely take weeks to get a response, scheduling stretches even longer, and proactive updates rarely come. The most striking example came during a manufacturer recall: technicians showed up with parts that didn’t fit his system—even though the company originally installed the array and had access to the schematics—so he ended up waiting another month for correct components. Day-to-day service scheduling also proved chaotic: arrival windows weren’t clear, jobs ran over because technicians didn’t work full days, and on several occasions crews arrived late, left early, or sat in their vehicles before starting. In short, the equipment and workmanship were solid, but chronic disorganization, poor communication, and weak follow-through turned what could have been:

Eric T. brought Clean Solar back to add a backup battery to the solar setup on his home and ended up with units neatly aligned in his garage and on the house exterior — a finish that looked intentional rather than bolted-on. The crew worked efficiently, kept his electricity down only briefly, and kept him informed at every step so he always knew what was happening. He appreciated that the installers treated aesthetics and practicality equally, taking the time to position equipment for a clean look. Having had Clean Solar install his original system a few years earlier, this follow-up job felt like confirmation that he had chosen a dependable team. The detail that stuck with him most was the careful alignment and the minimal downtime during installation.

Frank M. had a SolarEdge PV system installed by Clean Solar in 2016, and the array has performed well since then. Over the years he experienced a couple of warranty problems — failed power optimizers and an inverter — and Clean Solar responded quickly and completed the repairs without much delay. He had heard horror stories about other installers going out of business or being unresponsive, so he values that Clean Solar remained reachable and honored the warranty. The takeaway that stuck with him: when components failed years after installation, the company’s repeated, fast warranty service was the defining part of the experience.

Robert went solar in the early 2000s, and his nearly 25‑year‑old system has kept cutting energy bills. When aging microinverters began misreporting or failing to report, he turned to Clean Solar and discovered their customer service is the standout: their support email promises a reply within 48 hours, but in his experience they answered in less than a day and often within a few hours. Without grilling him, they dispatched his repair technician, Anthony, and had repairs completed within about a week. The combination of long‑term savings from the original installation and the quick, hands‑on repair response is what finally pushed him to share his experience — he most remembers the fast email replies and Anthony showing up to fix the problem.

James T. came to know Clean Solar over the past three-plus years as they designed and installed solar panels on his home, then returned to integrate a storage battery and add an EV outlet. He found the company willing to tackle the unique technical and regulatory wrinkles that cropped up in a changing industry, tailoring solutions rather than forcing a single approach. After comparing several local installers, he walked away convinced that some competitors—Tesla among them—offered a one-size-fits-all model that wouldn’t have worked for his situation. No contractor was flawless, but he appreciated Clean Solar’s combination of practical problem-solving and relatively quick follow-through; the durable relationship and their readiness to adapt to new developments are what stood out to him.

Sean T. has had a Clean Solar system on his home since 2013. One Tuesday he discovered a microinverter had failed and messaged the company that same day; two days later a technician showed up and repaired it. He walked away impressed less by the fault itself than by the fast, reliable service — a 48-hour response that got his array back online. The quick turnaround is the specific detail that sticks: prompt repairs and a company that follows through.