Clean Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Clean Solar handles the basics well but doesn't stand out. We found dozens of reviews describing smooth installs with knowledgeable sales reps who built multiple quotes without pressure, and crews who finished in a day or two and kept roofs tidy. One customer compared six installers and chose Clean Solar because the rep physically climbed the roof to measure angles and sunlight, resulting in a system sized to exactly 100% of their usage instead of the wasteful oversizing other companies proposed. The company offers an annual production guarantee, a commitment we didn't see competitors match in the reviews. But post-sale support is a coin flip. When one customer's inverter failed during the pandemic, the CEO personally installed the replacement in 100-degree heat. When another's 3G modem needed an upgrade before the network sunset, Clean Solar went silent for two months and the homeowner fixed it themselves. A third waited a month for recall parts only to have technicians arrive with the wrong equipment despite having full system schematics on file. If you want a solid install with a production backstop and can tolerate uneven follow-up, Clean Solar works. If you need a company that answers the phone every time, keep looking.
If you're comfortable troubleshooting minor issues yourself or hiring a local electrician when needed, the production guarantee and careful system sizing make Clean Solar a reasonable pick. But if you expect white-glove support after the panels go live, their track record suggests you'll be disappointed.
Reviews That Shaped Our Verdict
Deb had Clean Solar install panels on her ranch-style home three years ago and just brought them back to add more panels to support a new dual-fuel furnace. What originally set the company apart during her first round of quotes — she had interviewed five other firms — was their annual productivity guarantee, and that promise proved decisive. Art in sales guided her through the options with patience and clear answers to every question, and the installation crew arrived on time, worked efficiently and kept her updated on progress. Chris showed up for the final city inspection and everything sailed through without hiccups. Patrick, the project manager, stayed on top of both the big and small details, walking her through how the various components interact and how the monitoring ties into the guaranteed performance. She ended up with an expanded system and a clear sense that the company’s warranty and follow-through will protect the investment over time.
Harris H. ended up returning to Clean Solar because of one unforgettable moment: three years after installation, while under Covid shelter-in-place rules, his system went dark and the company sprung into action. The founder, Randy, answered the initial email the same day and connected Harris with Anthony, the tech lead, who diagnosed a bad inverter. Despite the restrictions, a technician showed up two days later to remove the faulty unit; when the replacement from SolarEdge took 10 days and installers were booked out, Anthony personally drove the new inverter nearly an hour and installed it in 100-degree heat so the system would be back online immediately. That emergency fix grew out of a long relationship. Eight years earlier Harris had collected three bids and watched Clean Solar climb onto the roof, take physical measurements like roof angle, and verify what Google Maps suggested — resulting in a system sized very accurately. Because California reimburses only up to 100% of consumption, oversizing would have been wasted money, and the precise measurements plus a production-rate guarantee made the quote stand out. At the time he couldn’t buy, but he appreciated a detailed, no‑h
Nick Klein signed on for a home solar system in 2020 and discovered a clear split: the panels and installation work held up well, but the company’s service organization repeatedly failed him. The project stalled from the start when crews scheduled the install but forgot to pull permits, and that sloppiness has echoed through every interaction since. He has struggled to get warranty work, repairs, and recall support; inquiries routinely take weeks to get a response, scheduling stretches even longer, and proactive updates rarely come. The most striking example came during a manufacturer recall: technicians showed up with parts that didn’t fit his system—even though the company originally installed the array and had access to the schematics—so he ended up waiting another month for correct components. Day-to-day service scheduling also proved chaotic: arrival windows weren’t clear, jobs ran over because technicians didn’t work full days, and on several occasions crews arrived late, left early, or sat in their vehicles before starting. In short, the equipment and workmanship were solid, but chronic disorganization, poor communication, and weak follow-through turned what could have been:
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Performance by Work Type
How We Got To Trust Score 87
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 19 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
Licensed Contractor
A valid contractor license is on record.
What You Can Expect
Debra had solar panels installed on her home in 2023 and came away impressed. She found the team consistently friendly, helpful, and knowledgeable. When she later wanted to investigate adding batteries, Bill Bach spent a full hour walking through the options and assessing whether storage would actually benefit her home. The company delivered a thoughtful, candid evaluation rather than a hard sell, and her panels continue to perform well — the hour-long, detail-oriented consultation from Bill is the detail she still remembers.
Jill S. spent about three years wrestling with a nightmare home renovation while trying to get solar installed, and Project Manager Denise stepped in and kept the process alive when their general contractor walked away just before panels could be fitted. Denise helped them track down a lender willing to finance both the home renovation and the solar system, which put the project back on course and led to an ongoing relationship with both companies. The panels have been in place for more than a year, and today Derek and his crew finished installing the backup batteries, delivering excellent, professional work. The original sales rep who sold the system has since left, but the quality of service never dropped and the local company has remained reliable—something she values as someone who likes to support local businesses. In total she’s paid about $650 to PG&E since the system went live, and she expects that once the batteries are fully online she’ll essentially eliminate future electric bills—she even jokes she’ll be covered “when the apocalypse comes.”
Prislene chose Clean Solar after a conversation with Art Balaoro and has relied on the solar system they installed in 2021. When her inverter recently showed no production, she emailed Art for help. Art immediately looped in Michele on the service-and-support team, and the issue was resolved quickly. The detail that stuck with her was the turnaround — from a single email to a service-team handoff in minutes. She recommends Art and Clean Solar because of that dependable, fast support.