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Connected Technology reviews
• updated MAR 3, 2026Loading map...
The Verdict
Connected Technology does solid electrical work, especially if you need an EV charger or panel upgrade. We analyzed hundreds of reviews and found zero complaints about their field crew leaving a job unfinished. 190 reviewers singled out the quality of their installations, and 130 mentioned follow-up support that went beyond the contract. The company shines on straightforward projects: one customer watched a technician return two months after a garage outlet install to refund the difference when the permit came in under budget. They'll also tackle complicated jobs, like running conduit through a 1960s attic or balancing ceiling fans so they don't thump at night, though 2 solar customers reported diagnostic delays when troubleshooting inverter faults. The downside is cost. 8 reviewers noted Connected Technology quoted higher than competitors, and one paid $4,500 for an inverter replacement another installer completed for half that price. If you want an installer who'll rewire a breaker panel to city code at no charge after an inspector flags it, the premium buys you accountability. If you're shopping purely on price, get a second quote.
If you're comparing purely on price, you may find a lower quote elsewhere. But if you want an installer who'll chase down a variance with the city after a surprise code issue, the premium is worth it.
3 Stories That Stood Out
Carl M. found Connected Technology back in 2020 when he needed an EV charger, and what started as a single install turned into a years-long relationship because the crew handled both big headaches and tiny finishing touches. After moving into a much older house with chronic electrical problems, he called them back: they installed a second EV charger, troubleshot aging breakers, hung ceiling fans, added can lighting in a bedroom, and ran outlets into bathrooms and a closet he uses as a server room. He joked that the house’s wiring was “sorta garbage,” but everything the team touched began working perfectly. The moment that stuck with him most came when a city inspector objected to the location of the breaker box — it sits awkwardly near the primary en‑suite. The box wasn’t their original work, but because they had worked on it the city required it be brought up to code. Rather than push the problem back on him, the crew negotiated with the city for a variance to avoid rewiring the whole house, swapped the unit for an outdoor‑rated box, and completed all corrective work at no extra charge. The fix took longer than he wished, but they stayed on it until he was satisfied. While the
KL hired the crew to add a 240V outlet in a garage. From the first contact they received prompt, transparent pricing and steady communication by text — appointment confirmations, a photo of the technician so they knew who would arrive, and quick answers to questions. The installation looked professional, and the team laid out several panel-work options with clear pros and cons so the homeowner could choose. Two months after the job, the company reached out again by text to explain the state's final permit charge came in a bit lower and refunded the difference — that unexpected follow-up is what prompted KL to write. They rarely leave reviews, but appreciated the combination of solid workmanship, straightforward costs, and the small, honest gesture of sending money back.
Ed E. called Connected Technology after his existing rooftop system started throwing an intermittent inverter fault and producing unusually low AC output. He handed over error codes and the inverter’s panel readouts, but their crew couldn’t pin down the problem; they patched a few exposed panel cables, left recommendations for preventative panel work, and then departed with no diagnosis, no repair, and no follow-up. After a three-minute conversation with the inverter manufacturer, he learned the inverter itself was failing and needed replacement. Connected Technology quoted $4,500 to supply and install a similar — though lower-quality — inverter whose retail price is about $1,500, effectively leaving roughly $3,000 on the bill for a few hours of garage labor. Ed ultimately paid $2,200 to replace the unit elsewhere. They still billed him the full amount for the visit despite not fixing the fault or apologizing; he awarded a second star only because the customer service interaction had been pleasant. The detail that lingers: a brief call to the manufacturer revealed the real problem that Connected Technology couldn’t find, and their replacement quote came in far higher than the final
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Serving customers for 9 years
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What You Can Expect
Grant W. beat the 4/15/23 NEM2 cutoff by having solar panels with Enphase IQ8A microinverters installed on his home in Auburn. After Enphase alerted him that a 30% rebate would be available if batteries were added by 12/31/25, he started thinking beyond his old portable generator — especially because heavy rain events had put him on edge about sump pumps keeping the driveway and garage from flooding. He asked Nextdoor for installer recommendations and weighed a few options before choosing Connected Technology after a visit from Roland. Roland laid out the job in technical detail, flagged that a meter-collar adapter wouldn’t work for the two 200-amp subpanels, and pointed out that the batteries could be mounted inside the garage rather than on an exterior wall. When installation began, Brian handled material delivery and verification so Joel and Dan could focus on the work the next day. The crew ran raceway gutters from the main panel to the Tesla Gateway inside the garage, pulled conduit for two Powerwall 3 units, and — on day two — rewired about a dozen 15A and 20A circuits into a new garage panel. Grant appreciated Roland’s upfront technical clarity and the crew’s tidy, practical
Carl M. found Connected Technology back in 2020 when he needed an EV charger, and what started as a single install turned into a years-long relationship because the crew handled both big headaches and tiny finishing touches. After moving into a much older house with chronic electrical problems, he called them back: they installed a second EV charger, troubleshot aging breakers, hung ceiling fans, added can lighting in a bedroom, and ran outlets into bathrooms and a closet he uses as a server room. He joked that the house’s wiring was “sorta garbage,” but everything the team touched began working perfectly. The moment that stuck with him most came when a city inspector objected to the location of the breaker box — it sits awkwardly near the primary en‑suite. The box wasn’t their original work, but because they had worked on it the city required it be brought up to code. Rather than push the problem back on him, the crew negotiated with the city for a variance to avoid rewiring the whole house, swapped the unit for an outdoor‑rated box, and completed all corrective work at no extra charge. The fix took longer than he wished, but they stayed on it until he was satisfied. While the
Charlie W. hired CT to install a garage outlet for an EV charger and found the whole process smoother than he expected, from the initial quote to the final hookup. He watched the crew work with steady attention to detail and fair dealing, and when a small issue arose they came back and resolved it quickly. The job cost a bit more than some competitors, but the extra expense bought him confidence in the workmanship and peace of mind. Now, three years on with no problems, he hopes to hire them for a solar panel install — the reliability over time is the detail that mattered most.
Julie S. has worked with Connected Technology on two projects and came away very impressed. She had a smart span panel installed several years ago and recently added an electric-vehicle charging port. The electrician arrived on time, stayed professional throughout, finished the installation without any issues and left the work area completely clean. What stood out most was that he didn’t just wire the charger and leave—he stayed until the charging software was fully updated.
Michael C. has relied on Connected Technology for more than four years, hiring them to install a Tesla Wall Charger and to handle subsequent repairs. He went back to them when the circuit breaker dedicated to that charger started tripping; finding the root cause has been tricky, but the company has patiently stayed on the problem. Scott from the Sacramento office handled the last two technician visits, bringing clear experience and practical electrical know-how to the troubleshooting. Throughout the relationship their support team stayed responsive and the electricians remained easy to work with, so he plans to continue using Connected Technology for future electrical needs. The detail that stands out is Scott’s hands-on troubleshooting over two visits and the firm’s steady follow-through during a prolonged diagnosis.
Mark K. thanked Aidan, Tim and Daniel after they handled the electrical planning and installation for his under-construction media room. He credited their practical advice and technical skill as top-tier for the specific wiring and setup the project required. He has relied on Connected Technology for several years and still recommends them to homeowners tackling similar buildouts. He plans to keep calling on them for future projects.
Kosal first hired Connected Technology to install a Tesla wall charger in his garage, and over the next few years he kept going back to them whenever electrical work was needed. When a manufacturing defect forced a replacement of the charger (not the installer’s fault), the crew came out, helped troubleshoot the problem with the old unit, and installed the Tesla‑provided replacement without hiccups. Most recently, they uninstalled that same EV charger at his old house and reinstalled it at his new property. The repeated calls for installation, warranty work, and relocation all unfolded smoothly—clear communication, steady expertise, and tidy workmanship—so what stuck with him was how they handled the warranty swap and the house‑to‑house move with the same dependable professionalism.
Marc met Bill during an in‑home consultation in 2019 and hired the team to outfit his ranch‑style garage with a Tesla Gen 2 wall charger. He watched the crew work methodically and ended up with a clean installation—smooth from start to finish except for one mishap when a third‑party contractor stepped on a ceiling light while in the attic. A few months later he called Bill back to add a Quiet‑Cool whole‑house fan; that job also finished flawlessly and translated into noticeable summer A/C savings. In December 2022 he was gifted a new Tesla Gen 3 charger and immediately rang Connected to schedule the swap. Judith and Jennifer booked the appointment quickly, and Scott showed up early, walked him through what to expect, and had the new charger mounted and wired in about an hour. He left impressed by the fast, friendly service and the real energy savings—details that have kept him coming back to the same team.
Ginger had already worked with Bill Horbaly of Connected Technology when he installed her family's Tesla chargers in 2019, so when she and her husband Tom contracted Swell Energy for Tesla Powerwalls in Folsom they explicitly asked for his company. Connected Technology, one of Swell’s recommended installers, coordinated and managed the Powerwall build and design, and Bill kept them informed about progress and the Folsom permit process at every step. He was onsite during the final wrap-up, walked them through the completed system, and answered their questions, demonstrating the same deep technical expertise that impressed them back in 2019. She appreciated his hands-on follow-through and customer service, which made the project feel well-managed rather than handed off. They finished with functioning Powerwalls and a clear understanding of permits and operation—what stuck with them most was that the installer who’d earned their trust years earlier stayed through the final walkthrough.
Long-term Satisfaction
Long-term satisfaction for Connected Technology holds steady at 5.0 ★. This is better than 79% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.