55Trust Score
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Cosmic Renovation & Roofing reviews

/ NATIONAL
Cosmic Renovation & Roofing
102 Reviews • 2 Locations 13,566 Data Points Processed

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The Verdict

This contractor's track record shows too many red flags to overlook. We analyzed reviews spanning roofing, concrete, and landscaping projects, and found a pattern of confident quotes followed by chaos. One homeowner watched their deck estimate swing from $22k to $17k to $35k in a matter of days, ultimately wasting weeks and a credit check. Another paid $6,270 for a roof repair the estimator promised would take two days but never even inspected after the crew left in under five hours. The roof leaked again two years later. While 22 reviews praised quick jobs and friendly sales reps, a larger set described systemic failures. Multiple customers reported workers skipping steps to save on materials, missed appointments with no explanation, and punch-list items that dragged on for months. One bathroom remodel passed initial inspection only to fail the building code, then Cosmic ghosted the homeowner for two years until the State Contractors License Board forced them to finish. Three driveway jobs cracked early because crews skipped rebar, one homeowner had to catch the mistake mid-pour and demand a full redo. The company's responsiveness is a coin flip. If something goes wrong after the deposit clears, you may wait months for a callback.

If you're willing to babysit every stage of the job and fight for corrections, you might eventually get acceptable work. But most people hire a contractor to avoid that headache. The risk of deposit traps, phantom costs, and abandoned punch lists is too high. Keep looking.

Reviews That Shaped Our Verdict

Fouad D.
YelpSep 6, 2021

Fouad D. hired the company to build a deck on his sloped backyard and was first quoted $28,000, with a promised drop to $22,000 if he used Trex they had in stock. He expected a price nearer $15,000, they came back and agreed to do the job for $17,000, and he even ran his credit through the company’s lender and received approval for most of the cost. Before crews started, he asked a few follow-up questions; the owner sent a worker to inspect and then decided the hill at the property made the job more difficult—and raised the price to $35,000, which exceeded the original quote. After pushing back, the owner offered roughly $26,000, and he refused. He walked away with an approved loan but no deck, frustrated by the last-minute price jump and unwilling to trust the company after wasting time and a credit check.

Verified CustomerLong-term Customer
Mamie Y.
YelpDec 16, 2021

Mamie Y. hired the company to fix a cracked driveway on her property, but the job turned into a drawn-out fight. After the crew initially refused to properly correct the crack, she filed complaints with consumer affairs and the contractor license board before they returned. When they finally tore out one section, she discovered there was no rebar in the repair—if she hadn’t noticed, they would have simply filled it and walked away. Work stopped, she had to call a supervisor, and the crew ended up redoing the entire driveway because the missing rebar would have led to another failure. She made a point of watching the second install to confirm the rebar was in place. On top of that, the original crew left mixed cement on her property that dried onto dead grass. Her takeaway: don’t assume the crew will use proper reinforcement or clean up — document the work, insist on seeing rebar, and expect to escalate if they won’t correct mistakes.

Verified CustomerLong-term Customer
William G.
YelpMay 20, 2022

William G. hired the crew to tear out and replace a rooftop deck above his garage and put in new drainage after persistent water issues. Ben, the project lead, arrived enthusiastic, took time to explain what would be done and why the problems had occurred, and was flexible when William explained funds were tied up until another property sale closed. The initial structural work went well: the framing was solid, more ceiling beams needed replacement than expected and the crew replaced them at no extra charge, and they even used higher-grade top-layer material left over from another job without billing extra. That strong start gave way to frustrating execution. During demolition the crew told him he didn’t need to move or cover boxes stored in the garage — but nobody covered them, and William ended up with boxes full of plywood debris from the ripped-up deck. After the major structural pieces were finished, the company stopped sending a full crew for the finishing work and relied on a single worker who showed up intermittently (two to three times a week) with little or no notice. Appointments were frequently missed without explanation, and promises that the work would be completed on

Verified CustomerLong-term CustomerRecent

Platforms Monitored

Yelp
74 Reviews · 3 Locations
3.5/5
Google
28 Reviews · 2 Locations
4.4/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

ROOFING
ROOFING
Repair or replacement, before or after solar installation.
4.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
3.3/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
3.2/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
4.8/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 55

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 8 years

BBB Rating: NR

Poor BBB standing. Significant complaints.

Natural Review Patterns

Reviews were posted naturally over time.

Contractor License

License information could not be confirmed.

What You Can Expect

Craig H.
YelpApr 11, 2024

Craig H. hired the company for what was pitched as a two-day, $8,000 job and quickly discovered things went very differently. He found that the estimator who gave the quote never climbed onto the roof despite promising to oversee the work. Instead two independent workers showed up who didn’t understand the full scope; after under four hours they declared the job finished while the estimator/foreman still hadn’t appeared. Craig had to call the estimator, then beg the crew to wait until the rest of the work could be explained; less than an hour later they left, and the estimator never checked their work. The company initially wanted the full $8,000; after an argument with the owner Craig pushed the price down to $6,270, with the owner insisting—rudely—that he should be happy the crew finished quickly. The lasting outcome: about two years later one of the two work areas is leaking again, leaving the failed oversight and the post-job dispute as the most memorable parts of the experience.

NegativeVerified CustomerLong-term CustomerRecent
Gareth P.
YelpJan 28, 2024

Gareth hired Cosmic Renovation about two years ago to replace the Spanish-style tile roof on his home. He found their sales approach refreshingly straightforward — they walked him through the process and details without the pushy upsell other companies tried, and their price landed in the middle: not the cheapest, but fair for what they promised. Their project manager, Blake, guided the job and kept Gareth updated at every stage, which made the whole process easy to follow. The value showed up in the workmanship: two years on the new roof is holding up exactly as intended. What stuck with him most was the combination of clear, pressure-free explanation and steady communication from Blake — plus a roof that still performs two years later.

PositiveVerified CustomerLong-term CustomerRecent
Tony J.
YelpMar 26, 2022

Tony J. started out pleased with three bathroom remodels on his ranch-style home—enough that he praised the job lead—but the project unraveled over follow-up work. He discovered the team didn’t consistently meet standards, though the lead would send them back to fix things he called out. The turning point came when the job failed a building inspection for a simple, non-dangerous electrical issue; over the next two years he chased broken promises as May and Jennifer repeatedly delayed completing the correction. Frustrated, he filed a complaint with the State Contractors License Board, and only after that complaint did the company rapidly get the electrical work done to clear the case. Separate grout problems had already shown up around a tub and floor where caulk should have been used; Cosmic eventually attempted repairs more than a year after the original work, but the tile technician then went beyond the brief—smearing grout across both bathroom floors in the wrong color and leaving a multicolored grout mess. That botched repair remains unresolved, so he ended up with a project that required regulatory intervention to finish and a cosmetic fix that made the bathrooms look worse.

NegativeVerified CustomerLong-term CustomerRecent

Long-term Satisfaction