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Current Home has a communication problem. We analyzed thousands of reviews and found a company where your experience depends entirely on which rep you get. One homeowner's system was installed two years ago and still runs perfectly, while another waited 16 months just to be told the project was cancelled because Current never had a crew to service her area. The workmanship scores well when installers actually show up (187 positive mentions), but 94 reviews describe stalled timelines, ghost permits, and unanswered follow-ups. In one case, a customer was charged $955 of a $1,000 deposit after Current failed to submit required documents to the utility and never installed a single panel. Reviews mention specific reps (Justina, Micayla, Conor) 541 times for keeping projects on track, but those glowing reports sit alongside stories of months-long radio silence. If you're willing to gamble on which project manager you draw, the panels work fine once they're up. If you need predictable timelines and accountability when things go wrong, the risk is real.
If your roof is straightforward and you luck into a responsive coordinator, you'll get working panels and decent support. But if permitting hits a snag or your file lands with the wrong team, you may spend a year chasing answers with nothing to show for it.
Ken H. felt fortunate to have Micayla as his go-to during the solar installation and follow-up. He could text or call whenever an issue popped up, and she consistently answered within a reasonable time. Over the course of scheduling, questions, and troubleshooting he came to rely on her prompt responses and steady availability. Her dedication stood out so much that if he had to do the project again, he would specifically ask for her by name.
Patricia C contracted with Current Home Solar on February 7, 2023 to expand the solar array on her home and put down a $1,000 deposit. She waited for a roof inspection call that never arrived, phoned on February 15, and was told an inspector would call within a couple of days — but the appointment didn’t actually get scheduled until March 8 after repeated cancellations and reschedules. Her application finally went to *** in April 2023, and that’s when the project began to unravel. Current Home failed to include required paperwork on the submission, then shifted the burden to her — asking her to contact the city department and SCE multiple times even though she had signed a form authorizing them to deal with the utility. A year later, by February 2024, there was still no panel expansion and little action from the company. She asked to cancel and was told she qualified for a full refund because Current Home hadn’t completed the necessary filings. After five months of calls, texts and emails, she received a check in July 2024 for only $45. There was no itemized invoice and no explanation for why $955 of her $1,000 deposit had been kept. Multiple attempts to reach the VP, ** ******, el
Kristin signed up on September 23, 2021 with Current Home to install solar on both her house and her mother’s house, hoping to avoid the headaches they’d had with SolarCity/Tesla. Instead, she watched her mother’s project stall completely. What began as routine delays became a year-plus of conflicting messages, missing paperwork, and no clear progress. A required document finally showed up about five to six months after signing, but it’s unclear when Current Home ever requested it. Permitting stretched out even longer—Kristin has text evidence that a permit was submitted on August 9, 2022, yet a couple months later someone else from the company texted her mother as if they had “just submitted” the permit for review. Repeated, direct questions about why the process took so long produced no coherent answer. By January 2023 her mother’s SunNova account (the installer they’d selected through Current Home) had been canceled. Kristin asked for an update on December 27 and received no reply. After chasing again—including a follow-up on October 27—she eventually learned her mother’s project had been canceled roughly a year and four months after signing up. The explanation given was a “
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Reviews were posted naturally over time.
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Curtis had a rooftop solar system installed in early 2023 and overall things have gone smoothly—his only regret is not ordering more panels. What pushed this to a five-star experience came later, when he found himself facing an IRS audit; the company’s team, especially Heaven and Justine, rallied to pull records, answer questions, and turn requests around quickly. He walked away reassured by their responsiveness during a stressful situation, even while wishing the array were bigger.
Curtis had solar panels installed on his home in early 2023 and is pleased with how the system performs, though he now wishes he'd ordered a few more panels. He awarded the company five stars mainly because when an IRS audit came up, the installation team—especially Heaven and Justine—stepped in and moved quickly. They supplied the exact paperwork he needed and answered his questions promptly, turning a stressful situation into something manageable. The detail that sticks with him: the team's fast, hands-on support during the audit.
Andre chose Current Home for a rooftop system on his house in Curtis, MS after Conner walked him through the options and clearly sized the array to cover two electric cars. He ended up with enough panels that, since the install, he hasn't had an electric bill. Conner and his installation team handled the job and kept communication easy—answering questions during the install and staying in touch years later to make sure everything still runs smoothly. Andre had three other companies come out for estimates but picked Current Home because the crew understood system design and offered straightforward, responsive customer support both before and after install. He liked the experience enough to have Current Home install panels on his parents’ house as well. The detail that stands out: a system sized for two EVs that eliminated his electricity bill, combined with ongoing, personal follow-up from Conner long after the panels went up.