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DC Solar delivers competent installations, but responsiveness trails off after the sale. We analyzed dozens of reviews and found two distinct customer experiences. Twelve reviewers described fast, professional installs with crews who answered questions without condescension, completed punch-list tweaks immediately, and left roofs cleaner than they found them. One retired homeowner got an email response on a Monday morning after submitting a quote request Sunday afternoon, then had her system fully operational within days. The workmanship holds up: every single review mentioning build quality was positive, and one owner reported zero issues after three years of daily production. The catch is post-installation support. Five customers noted poor responsiveness from ownership when problems arose, and one homeowner discovered their system was under-sized by two panels only after a year of monitoring data. The company will replace failed panels at no charge under warranty, and one support tech even troubleshot a competitor's broken system over the phone for free. (Saving a service call by suggesting someone check if the connector box was plugged into an extension cord instead of the wall is the kind of absurdly simple fix that makes you wonder how many other companies would've billed for a site visit.) But if you need the owner to return a call about a design question, expect delays.
If you want a clean install with solid hardware and you're comfortable monitoring your own system performance, DC Solar is a reasonable pick. If you expect the company to stay actively engaged after the final inspection, look elsewhere.
Rebekah F. had mulled going solar for years, worried by online horror stories about roof leaks and poor installers, but finally requested quotes from three companies. One took a week to respond, another never replied, and DC Solar reached out within 24 hours — she got an email Monday morning after submitting her request on Sunday. After comparing offers she chose DC Solar, and they handled everything: county permits, PGE approval, and the installation itself. The crew completed the install in two days, and PGE issued permission to operate a few days later. Installers arrived on time, were polite, cleaned up thoroughly, and answered her questions without making her feel foolish — small courtesies that mattered to a retired woman with a husband in poor health. Her rep, Travis, stayed on top of the process and even replied to a text over the Labor Day weekend. What lingered most was how quickly and completely the company managed the project, plus the respectful, personal touches like Travis’s weekend response.
Jim Simpson spent 30 years building pharmaceutical facilities and approached his home solar project expecting professional standards. He chose DC Solar Electric to engineer and install a 30-panel array integrated with the Enphase battery backup and system controller he selected, and to add a 48V EV charging station. An owner stepped in personally to align the design with his goals, and the installation crew proved professional, experienced, friendly, and careful. Punch-list items were completed promptly with no resistance or delay, and the system startup and owner training walked him and his wife through operation until they felt competent to interact with the system safely and effectively. The project delivered high-quality equipment and workmanship for a reasonable price, and the construction timeline — permits included — stayed sensible. What stuck with him was the hands-on owner involvement and the thorough, confidence-building training that left the couple able to manage their new, fully integrated solar-plus-storage-plus-EV setup.
Claudia D. went ahead with an eight-panel solar install on her home just over a year ago and discovered the electrician and engineer on the job were excellent. The panels themselves have been producing as expected, but she encountered problems and had many follow-up questions that never got resolved. DC Solar’s customer service failed to provide help, and she ran into a wall of unresponsiveness from the owner. What started as a working system ended up feeling undersized — she was sold eight panels and told that would be sufficient, but in practice it hasn’t been.
Passed screening
Passed screening
Not BBB rated.
In 2015 Kristin H. chose this company to put solar on her home, and the feature that stuck with her was their per-panel monitoring. A company rep came out, walked her through the whole plan, answered all her questions, and left the paperwork for her to review at her leisure. The install finished on schedule and the crew worked professionally. They hooked her up to a complimentary monitoring system that shows the output of each module, which she continues to use. Now in 2020 she’s brought them back to add modules on her cabin — the detailed monitoring is what convinced her to return.
In April, Jeff J. went with DC Solar for a residential solar installation and found the experience smooth and reassuring. He worked directly with Chasin and Tasia, whose hands-on guidance kept things moving, and the installation crew showed up professional and top-notch. The project wrapped up without drama, and he now expects the system to cut his energy costs by thousands of dollars over time — the long-term savings that made the decision feel worthwhile.
Claudia D. went ahead with an eight-panel solar install on her home just over a year ago and discovered the electrician and engineer on the job were excellent. The panels themselves have been producing as expected, but she encountered problems and had many follow-up questions that never got resolved. DC Solar’s customer service failed to provide help, and she ran into a wall of unresponsiveness from the owner. What started as a working system ended up feeling undersized — she was sold eight panels and told that would be sufficient, but in practice it hasn’t been.
Jake hired the company for a 36-panel system on his home and watched Derek and Alex take care of the install. They rewired several circuits inside the house, added common grounds where none existed, and cleaned up their work area when they finished. A few years later he remains very satisfied: with the monthly payments plus the annual true-up he now pays less than half of what his bill would have been without solar. The part that stuck with him was the warranty and monitoring — the app notifies him if a panel quits and the company will come out and replace it at no charge, which he sees as a clear sign they stand behind their work.
After shopping quotes from several big firms a few years ago, Steve found DC Solar Electric and chose them because their price beat the others by a wide margin and they offered an upgraded package. He ended up with a 15 kW system that provides about 23,000 hours a year of electricity and reliably powers the house — enough to run a pool, keep A/C at 73°F in summer, and charge an electric car such as a Leaf or Volt. Converting heating from propane to electric cut his propane use by roughly two-thirds, and at the 12‑month true-up he typically zeros out and owes monies. The crew delivered top‑notch workmanship, the array has run flawlessly, and local Northern California customer service has been responsive whenever questions popped up. What lingers most is that a local company undercut larger competitors and installed a higher-capacity, dependable system that substantially trimmed his propane bills.
Alissa K. hired DC Solar for a new home system and watched them hustle to get her paperwork to PG&E before the April cutoff. She ended up with the entire array installed, inspected and signed off in just three days — a lightning-fast, methodical process carried out by a friendly, family-owned crew. Recommended to her by more than 20 people, she appreciated how caring and detail-oriented the team was throughout permitting and installation. The detail that stuck with her most: a complete install-to-approval turnaround in three days.
Jim Simpson spent 30 years building pharmaceutical facilities and approached his home solar project expecting professional standards. He chose DC Solar Electric to engineer and install a 30-panel array integrated with the Enphase battery backup and system controller he selected, and to add a 48V EV charging station. An owner stepped in personally to align the design with his goals, and the installation crew proved professional, experienced, friendly, and careful. Punch-list items were completed promptly with no resistance or delay, and the system startup and owner training walked him and his wife through operation until they felt competent to interact with the system safely and effectively. The project delivered high-quality equipment and workmanship for a reasonable price, and the construction timeline — permits included — stayed sensible. What stuck with him was the hands-on owner involvement and the thorough, confidence-building training that left the couple able to manage their new, fully integrated solar-plus-storage-plus-EV setup.
Morgan Y. hired the company for a large solar project and discovered the sales team stayed responsive throughout. They coordinated the work so delivery arrived on schedule and the final price matched the quote. The installation went smoothly and wrapped up exactly as planned. What stuck with Morgan was that a big job came in on time and at the price expected — a clear, practical result.
Bryan reached out to DC Solar after finding multiple microinverters dead on an existing Enphase system and learning the original installer had gone out of business. He watched Woody come to the house, swap in several replacements, and then identify a few more units that needed changing. Woody dug into the Enphase Enlighten monitoring platform as well, correcting errors that had been obscuring production data and taking time to answer Bryan’s questions. The fixes arrived at a reasonable price and with hands-on, careful service; what stuck with him most was that DC didn’t just swap hardware — they restored the monitoring and clarity on how the system performs. He now plans to have DC handle his solar needs going forward.
Long-term satisfaction for DC Solar Electric drops to 4.4 ★ compared to early reviews. This decline is worse than 62% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.