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Devine Solar Solutions isn't worth the risk. One customer waited 18 months from contract signing to activation, chasing down PG&E approvals themselves because the company never followed up. Another paid $38,000 upfront and saw zero panels installed after a year and a half. We found 10 reviews describing the same pattern: long delays to permission-to-operate (PTO), unresponsive project managers who stop replying mid-job, and customers forced to coordinate permits on their own. Post-sale support scored just 2.5 out of 10, anchored by 14 complaints about missed commitments and radio silence after installation. In one case, the team missed the installation date entirely without calling, then no-showed six more times for the same client. The company also lacks basic electrical licensing (reviewers report unqualified crews and empty warehouses with no materials), so you may end up hiring a second contractor to finish the wiring. If you need a system that actually turns on this decade, look elsewhere.
If you're willing to manage permits yourself, chase down utility approvals, and gamble on whether anyone will show up, you might save a few dollars here. But most homeowners hire a solar company to handle that chaos, and Devine doesn't.
Russ waited a year and a half for a promised home solar installation and handed the company $38,000 up front. He received no installation work during that period and watched deadlines come and go with nothing completed. After 18 months of delays, he is pursuing legal action to try to recover the money. The sharp takeaway: 18 months, $38,000 paid, and still no panels — that’s the detail future buyers will remember.
Jose partnered with the company on several client projects and discovered a pattern of failures that cost him time, relationships, and client confidence. He watched crews damage a client’s property and then stall instead of offering a solution. On another job the crew finished the solar array but never completed the electrical tie-in — the client had to tell him the installers never came back. On a separate project the crew simply didn’t show on the scheduled installation day. For one client alone they missed appointments or ghosted communications more than six times. Those repeated no-shows, undisclosed limitations on electrical work, and lack of remediation fractured trust among friends and contractor partners and left him hoping for legal accountability. The detail that should stick with prospective buyers: expect undisclosed electrical shortcomings and repeated no-calls — one client experienced over six missed engagements — plus a real risk of property damage with no clear fix.
Erick Chue signed a contract with Devine Solar on 10/15/2022 for a rooftop system on his East Bay home and bought into their pitch that, as a small company, they'd focus on each customer. Over the next 14–18 months he discovered the opposite. What began as an inspection that cleared the roof turned into a day-of-install surprise: the crew refused to mount panels until a $3,000 roof repair was done. He paid for the repair but questioned the point of the initial inspection if installers would later declare the roof unusable. He assembled a detailed, dated timeline and message threads because the project stalled at nearly every step. From signing through installation and commissioning, he and his husband found themselves repeatedly chasing progress — reaching out to Devine, PG&E, and NEM themselves — rather than being updated. It took roughly a year from signing and installation to receive permission to operate (PTO), and 18 months after signing they still see 1–2 day lags in their monitoring app; Devine never proactively explained that the system might be producing while the app showed “communication issues.” Multiple Devine employees rotated through the file: David referred them a
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Passed screening
Newer than most installers in the market.
Poor BBB standing. Significant complaints.
Reviews were posted naturally over time.
License information could not be confirmed.
Erick Chue signed a contract with Devine Solar on 10/15/2022 for a rooftop system on his East Bay home and bought into their pitch that, as a small company, they'd focus on each customer. Over the next 14–18 months he discovered the opposite. What began as an inspection that cleared the roof turned into a day-of-install surprise: the crew refused to mount panels until a $3,000 roof repair was done. He paid for the repair but questioned the point of the initial inspection if installers would later declare the roof unusable. He assembled a detailed, dated timeline and message threads because the project stalled at nearly every step. From signing through installation and commissioning, he and his husband found themselves repeatedly chasing progress — reaching out to Devine, PG&E, and NEM themselves — rather than being updated. It took roughly a year from signing and installation to receive permission to operate (PTO), and 18 months after signing they still see 1–2 day lags in their monitoring app; Devine never proactively explained that the system might be producing while the app showed “communication issues.” Multiple Devine employees rotated through the file: David referred them a
Erick C. chose Devine Solar for a rooftop system on his East Bay home expecting the kind of hands-on service a small company promises, and instead found himself in an 18-month slog. He entered the contract and, after an initial inspection that cleared the roof, discovered on installation day that contractors insisted the roof needed a $3,000 repair before panels could be mounted — a surprise that undercut the point of the earlier inspection. Over the next months he compiled a detailed timeline of missed expectations, stalled communications, and message threads he’s willing to share to prove how often he had to chase answers. It took ten months from panel installation to permission to operate (PTO), a delay he blames on repeatedly contacting Devine, PG&E, NEM and others until each new problem was finally resolved. Even now — about 18 months after signing — he still experiences 24–48 hour gaps before production shows up in the app; the panels may be producing, but the app reports communication issues and no one at the company alerted him to that nuance. Contacts rotated through David, Mason, Megan and Brandon: David stopped responding, Mason’s role remained unclear, Megan didn’t know
Jennifer hired Brandon to handle the solar for her new-build home. He moved quickly to get the project underway and completed the installation so the house could run on solar. A year after the install he still answers her questions and addresses concerns, so the post-install support never felt like an afterthought. The system now leaves her paying $0 a month to PG&E, and she gives him a 10/10 — highlighting his responsiveness and the zero-dollar utility bill as the reasons to choose Gold Rush Solar/Devine Solar Solutions.