Devine Solar Solutions reviews

Jennifer hired Brandon to handle the solar for her new-build home. He moved quickly to get the project underway and completed the installation so the house could run on solar. A year after the install he still answers her questions and addresses concerns, so the post-install support never felt like an afterthought. The system now leaves her paying $0 a month to PG&E, and she gives him a 10/10 — highlighting his responsiveness and the zero-dollar utility bill as the reasons to choose Gold Rush Solar/Devine Solar Solutions.

melleniuman100 was shopping for a residential solar install in Napa and, after getting the runaround from several firms, chose Brandon and Rachael Ottosen of Devine Solar Solutions. They called and Brandon picked up immediately; within two days an inspection was completed and a formal bid delivered. About a week after that Devine secured the necessary permits, and the crew installed the panels soon thereafter so the system was up and running very quickly. They found the team’s professionalism, integrity, and workmanship to be the standout elements. The detail that stuck with them most: one phone call turned into an operating solar system in just a few swift steps, rather than a drawn-out process.

Erick Chue signed a contract with Devine Solar on 10/15/2022 for a rooftop system on his East Bay home and bought into their pitch that, as a small company, they'd focus on each customer. Over the next 14–18 months he discovered the opposite. What began as an inspection that cleared the roof turned into a day-of-install surprise: the crew refused to mount panels until a $3,000 roof repair was done. He paid for the repair but questioned the point of the initial inspection if installers would later declare the roof unusable. He assembled a detailed, dated timeline and message threads because the project stalled at nearly every step. From signing through installation and commissioning, he and his husband found themselves repeatedly chasing progress — reaching out to Devine, PG&E, and NEM themselves — rather than being updated. It took roughly a year from signing and installation to receive permission to operate (PTO), and 18 months after signing they still see 1–2 day lags in their monitoring app; Devine never proactively explained that the system might be producing while the app showed “communication issues.” Multiple Devine employees rotated through the file: David referred them a

Joe discovered his solar system was up and running sooner than he expected, so the installation felt quick and efficient. The monitoring app, however, proved stubborn — he had to persistently follow up and push through troubleshooting until the issues were resolved and the app tracked properly. He walked away with a functioning system and credits Devine Solar Solutions for the fast install. Takeaway: expect prompt installation but be prepared to be persistent about the monitoring app to get everything working as intended.

Kelly turned to Devine SS when she was weighing a switch to solar for her home, and the team guided her through the whole process. They helped her weigh the decision to go solar, handled the installation and follow-up, and she ended up pleased with both the service and the work completed on her house. The detail that stood out was the practical, steady guidance through the decision—not just the installation itself.

Russ waited a year and a half for a promised home solar installation and handed the company $38,000 up front. He received no installation work during that period and watched deadlines come and go with nothing completed. After 18 months of delays, he is pursuing legal action to try to recover the money. The sharp takeaway: 18 months, $38,000 paid, and still no panels — that’s the detail future buyers will remember.

Andrew chose Devine Solar to outfit his residence and walked away impressed with how straightforward the whole process felt. David Marcel guided him step-by-step, took time to explain details, and answered every call and question — even going out of his way to make sure he was 100% satisfied. The installation crew arrived on time, stayed professional and pleasant throughout the job, and delivered a high-quality system at a competitive price. What stood out most was the combination of David’s personal responsiveness and a punctual, capable crew; he’s eager to start generating power from the sun and recommended Devine because of that hands-on follow-through.

Erick C. chose Devine Solar for a rooftop system on his East Bay home expecting the kind of hands-on service a small company promises, and instead found himself in an 18-month slog. He entered the contract and, after an initial inspection that cleared the roof, discovered on installation day that contractors insisted the roof needed a $3,000 repair before panels could be mounted — a surprise that undercut the point of the earlier inspection. Over the next months he compiled a detailed timeline of missed expectations, stalled communications, and message threads he’s willing to share to prove how often he had to chase answers. It took ten months from panel installation to permission to operate (PTO), a delay he blames on repeatedly contacting Devine, PG&E, NEM and others until each new problem was finally resolved. Even now — about 18 months after signing — he still experiences 24–48 hour gaps before production shows up in the app; the panels may be producing, but the app reports communication issues and no one at the company alerted him to that nuance. Contacts rotated through David, Mason, Megan and Brandon: David stopped responding, Mason’s role remained unclear, Megan didn’t know

Bi Brad discovered a mechanic’s lien on the house — a frightening surprise for any homeowner. They learned the lien came from subcontractors who hadn’t been paid, and a string of promises about settling the debt never materialized. What started as assurances escalated into a served court order, despite giving the company multiple chances to make it right. Forced to protect their property, they hired a lawyer to handle the dispute. The detail that sticks: unpaid subcontractors turned routine work into a court-ordered lien and legal bills.