Score
Dollens Electric reviews
• updated MAR 3, 2026Loading map...
The Verdict
Dollens Electric has run three-generation family business for years, but uneven service and pricing disputes tarnish an otherwise solid record. We analyzed over a hundred reviews and found 47 repeat customers who describe prompt scheduling, thorough advice, and workmanship that holds up over time. One homeowner watched Joshua run panel wires so precisely that no drywall repair was needed afterward. But we also found a pattern of confusion around pricing. Three reviewers report showing up for a quoted $74 service call, only to be handed a contract mid-job and charged $275 with minimal explanation. Another customer spent months chasing a no-show estimate after excellent prior work. The company's electrical installations pass inspection and 73 reviews praise the wiring itself, yet the sales process leaves some customers feeling ambushed. If you value a local crew who will warranty their work and answer the phone on the first ring, Dollens delivers on the technical side. If transparent pricing matters as much as the quality of the conduit runs, ask for a written contract before any tools leave the truck.
If you're hiring Dollens, insist on a written contract with line-item pricing before work begins. Their workmanship earns consistent praise, but too many customers report surprise invoices that triple the original quote.
3 Stories That Stood Out
P G. found Dollen's Electric on HomeAdvisor after her husband phoned around for someone to check an outdoor BBQ outlet; he had been quoted $74 by one representative. She didn’t know that at the time, so when the tech called to confirm an 11:00 appointment and then arrived about 30 minutes late, she was already put off. He parked a very large service truck in their driveway without asking, which made her feel blocked in and worried about oil leaks — he claimed he didn’t see any leaks and offered to move it, but the truck stayed. The tech, Jason, tested the outlet and traced the problem to a loose wire under a screw cap; the troubleshooting and fix took about 15–20 minutes. Several times during that short visit he brought up the need for a contract, which struck her as odd for a simple diagnostic, but no contract was handed over at that point. While working, he told her the callout would be $275 and mentioned a 10% discount tied to Angie's List; she declined but he said he would apply the discount anyway after she referenced finding them on HomeAdvisor. After the outlet was fixed, she asked Jason to rehang a bathroom ceiling light whose wiring was already in place. He went to his
Richie M. hired Dollen Electric to replace an outdated Challenger panel at his 2.5 million-dollar home. He shopped 4–5 estimates and landed on Dollen because Jason came across as customer-focused, the company is a three-generation family business, and he felt he could trust them with high-stakes electrical work. Jason recommended a Siemens replacement panel sized to accept arc or neutral breakers, quoted a fair price for the quality, and scheduled the job for the next day. The following morning Jason sent his son Joshua to do the installation; Joshua removed the old panel carefully, cut the drywall with precise fits so no patching was required, and dressed and fed the wires into the breakers so neatly it looked like artwork. Joshua labeled every breaker, explained what he was doing as he worked, and even offered practical tips on converting fluorescent fixtures to ballast-free LED to save energy. The combination of thoughtful planning around future needs, prompt scheduling, and Joshua’s meticulous craftsmanship is what stuck with him — a clean, professional install that left no drywall repairs and wiring that looked intentional.
Kyle scheduled an install a couple days after his Wallbox charger arrived, and Joshua showed up on time and professional, completing an impressive install of the Wallbox and Powermeter at a good price. He appreciated that Joshua offered to route the power wires through the back for a much cleaner look, explained each step as he worked, and gave Kyle chances to weigh in on where everything should sit on the wall. Kyle had struggled to find a contractor willing to install a power meter for dynamic energy monitoring instead of pushing an expensive DCC; on the first call the team even recommended an Emporia Pro as the budget-friendly option, which made him feel they cared about the customer's best interest. He chose to use Wallbox’s own dynamic load approach instead, and Joshua handled the less common wiring method without difficulty. What stood out was Joshua’s combination of prior Wallbox experience, practical flexibility on the dynamic load setup, and the neat back-routing of wiring — details that left Kyle with a tidy installation and confidence in the workmanship.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 70
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 18 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
In mid-2018, Jeff H. needed his ranch-style home's main electrical panel replaced and tapped Dollens after checking several options. Jason came out promptly to inspect the job, delivered a thorough, competitively priced estimate, and the crew scheduled the work quickly around the family's availability — the panel swap was completed and power restored the same day. The technicians arrived on time, stayed professional and courteous, communicated through the process, and left neat, reliable work. A year later, in June 2019, he decided to add Ring security cameras, exterior lighting, and a smart doorbell but discovered several desired camera spots lacked outdoor power. Jason and Josh returned for a careful review, suggested a few sensible extras Jeff had been weighing, and produced an estimate that day. Josephine booked the job for about a week out, which fit the schedule. The install stretched over two days because the garage contained odd, incorrect wiring left by the previous owner; Jason unraveled that mess, installed the Ring cameras and lighting, and then he and Josh came back to finish the remaining work. Their troubleshooting and wiring fixes left the system working properly.
sssss had an outlet installed for an EVSE about a year ago and found the whole process much easier than expected. They scheduled the job quickly, received a tidy, professional installation at very reasonable rates, and benefited from technicians who walked them through every step and explained the wiring and work in plain terms. Referred by a friend, they ended up making this crew their go-to for future electrical needs. The detail that stuck with them: clear explanations paired with fair pricing made the experience feel trustworthy and straightforward.
Eric E. had Dollens do some work on his ranch-style home a few years earlier, and that visit went smoothly — the technician proved knowledgeable and willing to accommodate requests. When he sought a new estimate in late 2018, the process unraveled: the crew missed the first appointment, turned up on the wrong day the second time, and only showed on a third try. Then, into 2019, the promised estimate never appeared despite several follow-ups. He ended up looking for a different electrician — left impressed by their past workmanship but frustrated by the breakdown in scheduling and follow-through when he needed an estimate.
Rob V. has relied on Dollens for every electrical repair and installation in his house for more than five years. He called them recently when a Tesla wall charger installation needed fixing; Dollens corrected the problem quickly and backed the work with a warranty. Throughout multiple jobs they offered practical suggestions and worked efficiently, so the combination of fast turnarounds, useful advice, and warranty coverage is what keeps him coming back.
Kimberly found a single electrical team she kept calling back for four years, making them her go-to for every wiring job around the house. She relied on their professionalism and deep knowledge, and valued that they showed up reliably while keeping costs reasonable. Over that time they handled everything from small repairs to larger installations, so she recommended them for any job—big or small—based on that consistent, affordable expertise.
Harry turned to Dollens Electric again and again over more than ten years and found them consistently fast and efficient. He watched them take on work of any scale — from small repairs to larger installations — and kept calling them back as new needs arose. The memorable detail is the long, practical relationship: a single electrician who handled a variety of jobs quickly and reliably over a decade, which is why he recommends them so highly.
Steve needed an electrical-panel upgrade to prepare his home for eventual electrification of the furnace and water heater. Dollens Electric ran a load calculation and recommended a larger panel sized to handle those future loads. They moved quickly to start and complete the upgrade and kept him informed throughout the process. He ended up with a correctly sized, promptly installed panel and clear communication about how the work set his home up for future electrification.
Scott had a malfunctioning electronic door lock on his home; the company moved quickly, fixed the underlying issue and installed a replacement lock promptly. He was left with a properly functioning electronic lock and restored, reliable access to his home.
Louise ran into an electrical problem that several other electricians couldn't pin down. Jason tackled it with creative troubleshooting, dug in until he uncovered the root cause, and ended up solving what others had left unresolved. She appreciated that he refused a quick band‑aid fix — his persistence and inventive approach is the detail that stuck with her.
Long-term Satisfaction
Long-term satisfaction for Dollens Electric drops to 4.5 ★ compared to early reviews. This is better than 59% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.