Dority Roofing reviews

Erika A. needed a new roof on her weekend home in Carmel after her insurer refused to continue coverage for the old cedar shake roof, so more than a year ago she turned to Dority Roofing & Solar and discovered a surprisingly smooth process. She dreaded losing the natural cedar that had been on the house for over 40 years, but Kasey Dority walked her through multiple options in the showroom, drove her to view finished roofs in town and even pointed out examples on a tour through Pacific Grove until she settled on CertainTeed Landmark TL in country gray. Though she couldn’t be on site during the installation and took a leap of faith, the crew explained every protection and step in detail, shielded the interior from dust and falling debris, and sent photos and prompt updates while answering questions quickly. When she finally saw the finished roof, it matched — and maybe improved on — the original look, and the grounds were immaculate: not a branch broken or plant overturned. What stayed with her most was that level of care; the pristine landscaping felt like proof the crew treated the property as their own.

Paul needed a roof repair on his house. The company responded promptly, set an appointment, and sent a crew to inspect the roof and provide an estimate. They photographed the condition before and after the work, kept him updated throughout, and sent experienced installers — Wayne and Gary — who completed the job exactly as quoted. He ended up with the roof fixed and a clear before-and-after photo record of the repair.

Paul S. needed a roof repair and reached out through Yelp; the company replied immediately and set an on-site appointment to inspect his house. The crew evaluated the roof issue, provided a clear estimate, and documented the job with photos taken before and after work began. Wayne and Gary, experienced technicians, carried out the repairs exactly to the estimate and kept Paul informed at every step. He walked away with tidy paperwork, before-and-after photos, and no surprises on the final bill — the work matched the quote.

C F had an antique Spanish tile roof on a Monterey Peninsula home and, after eight years of disappointing contractors, discovered Dority Roofing through a recommendation. They found Monique and Kasey immediately responsive and professional, and the crew finished repairs on schedule and right the first time. The roofers arrived knowledgeable and courteous, and took small but telling precautions — laying foam pads before walking on the tiles to avoid breakage — a care C F had never seen from other companies that simply tromped across the roof and then charged for the tiles they cracked. Dority performed a thorough inspection last year and left the roof looking and functioning like new, fixing every problem they found. When storms hit recently, the team returned promptly and handled storm damage quickly and cleanly. What stuck with C F most was that attention to fragile tiles and the dependable, fast follow‑up after bad weather; they sleep better knowing the same crew will take care of whatever comes next.

Julie Dormandy hired Dority Roofing a couple of years ago to replace an aging composite shingle roof on her home. She watched them tackle two tricky second-story valleys that required overlapping shingle work and ended up with a roof that looks clean and carefully finished. The crew showed up promptly, stayed courteous and professional throughout the job, and returned a number of times afterward to clean and inspect the roof. When a windstorm knocked a tree into a corner of the roof recently, they came out the day she called, assessed the damage and made the repair. She appreciated the combination of solid workmanship and quick, ongoing service — especially the same-day response after the storm — which left her confident the roof would be well maintained.

David hired Dority to replace the roof on his Carmel-by-the-Sea cottage and to rebuild an outdoor, second-story ceramic deck that had suffered water damage underneath. Kasey and Monique led the crew, and the whole Dority team handled the tear-out and reconstruction while he was out of the country — sending frequent photos and clear progress descriptions so he could monitor the job remotely. They installed a top-grade waterproofing membrane and copper flashing, and the finish work came out cleaner and neater than the original. He walked away confident the repairs will last for decades; the element that stood out was the combination of premium materials and those steady, photo-based updates that let him follow the project from abroad.

On the Monterey Peninsula, Cathy discovered a roofing crew that finally treated her antique Spanish tile roof with real care. She had spent the previous eight years cycling through local contractors who often walked across tiles, broke them during inspections, and then billed her for replacements. Dority Roofing arrived on a recommendation and immediately set a different standard: Monique and Kasey managed scheduling and communication smoothly, and the crew worked efficiently and correctly the first time. The roofers were knowledgeable and courteous, and they took visible precautions — most notably placing foam pads on the tiles before stepping on them to prevent any further breakage — a detail that separated this job from her past experiences. Dority did a thorough inspection last year and repaired every issue until the roof looked like new, then returned promptly after recent storms to handle all storm damage quickly and cleanly. What stays with her is that combination of careful workmanship and dependable follow-up: the foam-pad care on the tiles and the fast storm response — enough to let her sleep through the next big storm.

Nick W. found them the best roofing company he'd worked with after hiring them for both solar and roofing work on his home. He watched crews arrive on time, finish within the quoted budget, keep the yard tidy, and stay courteous the whole time; the installers also showed strong knowledge of the available product lines and answered his detailed questions. The standout was how the team's product expertise and punctual, budget‑wise approach made equipment choices straightforward, and the final bill matched the estimate — a combination that left him confident in the result.

Alison M. paid for an expensive roof from Dority Roofing five years ago and discovered a skylight leak with the very first heavy rain. She paid her building contractor to patch that leak after Dority refused to stand behind the work. A few months later a garage leak appeared; Dority came back only after she engaged them and charged $500 for the repairs. Now, five years on, multiple skylights are leaking and other roofers who inspected the job reacted strongly — one well-known company refused to touch it because putting their name on the roof would risk their reputation, and two other owners shook their heads in disbelief and expressed sympathy. The inspectors found that flashing had never been replaced, the old tar-and-gravel roof had not been removed, and dry rot has developed under the eaves; there are also leaks where roof pitches meet. After hearing three reputable roofers describe the original installation as poorly done, she can’t let the situation stand.