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Eagle Shield will probably take your money and deliver nothing close to what was promised. We found 22 customers who reported zero energy savings after paying as much as $10,000 for reflective foil and a solar fan, products you can buy at Home Depot for a few hundred dollars. One homeowner in Walnut Creek spent $8,700 and watched his PG&E bill stay flat for two years before realizing that reflective insulation can't work in a dark attic. Another paid $5,200 on a payment plan she was told would last seven years but discovered she'd barely touched the principal after three, with eight more years to go at 9.99% interest. The workmanship problems pile up fast: installers stapled foil so poorly it flies around the attic on windy days, pulled wires that destroyed intercom systems, set up solar fans incorrectly, and in multiple cases left bedrooms with damaged ductwork and no airflow. When customers called for fixes, the owner stopped returning calls or flatly refused refunds despite a printed guarantee. We also found 16 reviews praising professional crews and genuine comfort gains, but those date mostly to 2012-2016. The recent pattern is unmistakable: high-pressure sales, shoddy installs, no measurable savings, and zero accountability once the contract is signed.
If you're hoping to cut your energy bill, hire a contractor who installs conventional batt insulation and can show you references from the past two years. Eagle Shield's reflective-barrier product has left a trail of angry customers with unchanged bills and unresolved damage.
Ken B. paid Eagle Shield about $8,700 to have their reflective barrier insulation installed in his Walnut Creek home a couple of years ago. After two years he noticed no drop in his PG&E bill and grew frustrated that the high price didn’t produce any savings. He discovered the reflective material only works by bouncing radiant heat, and in a dark attic it can’t actually reflect that energy — so the product ended up providing little to no insulation where it was placed. He felt the crew had installed what he called “space science” into a situation where the technology couldn’t perform. He wishes he had hired someone to install batten insulation instead; the concrete takeaway for him was $8,700 spent with no measurable energy benefit.
Sheri L. hired the company after a brief home-efficiency inspection and paid $5,200 to have a radiant barrier installed on the roof and over the rafters plus a solar-powered attic vent. She discovered the installations made no difference to her electric bill, and winter interior moisture climbed while summer heat felt worse. After a service call that only adjusted the attic fan, she ended up removing the sheets that had been stapled over the insulation after about 2½ years because research showed they trap moisture and can cause mold; she left the roof-facing sheets in place to comply with code. Rooms on the formerly cool north side lost most of their airflow, an HVAC technician later suspected a damaged duct or vent connection, and she now has to run the AC constantly at 74–75°F to keep the house bearable when it used to be comfortable at 78°F. The solar attic fan only runs in daylight, so the attic stays warm at night, and the overall result has been higher electricity use and extra wear on the AC. Financing made the headache worse: she took a 9.99% payment plan supposedly for seven years, but after three years the balance dropped by only about $1,000 and the statement shows more
Craig M. paid $9,951 for attic work and a solar-powered attic fan around 04/21/2021, expecting better insulation and lower energy bills. He discovered during installation that a crew member had pulled an intercom/surround-sound wire in the attic, which produced a loud, house-wide screeching; they turned every volume down while the crew kept working, but the noise persisted after the installers left. He learned the fan itself never worked — a later service visit revealed it hadn’t even been plugged into the solar panel — and he believes the attic foil wrap and materials could have been bought much cheaper (he cites a $299 retail price for the fan and Home Depot for foil). After multiple calls to get the wiring and fan fixed, Garrett, the owner who had been calm and persuasive during the sale and touted being an ex-Marine, became uncooperative once he had the payment: follow-up visits were repeatedly delayed or missed. When a technician named Dave finally showed up weeks later, Dave could not locate the pulled intercom wire and confirmed the fan wasn’t connected; Garrett then suggested Craig find his own electrician, grew annoyed when Craig pushed back, promised an electrician for a,
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Among the longest-standing installers in the market.
Not BBB rated.
Reviews were posted naturally over time.
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Chris M. had Eagle Shield put on his ranch-style home more than ten years ago and never noticed any meaningful drop in his PG&E bill. Now that he’s selling the house, he discovered his paperwork was lost when a storage unit flooded and needs the original install date and warranty details to hand to the new owners. He reached out to Eagle Shield three times since December but never heard back. The striking contrast: the company used to chase him quickly when he showed interest in buying, yet now their post-install customer service has been effectively absent when he asks for documentation. He’s left in limbo without the warranty and install-date proof the buyers requested.
Sheri L. hired the company after a brief home-efficiency inspection and paid $5,200 to have a radiant barrier installed on the roof and over the rafters plus a solar-powered attic vent. She discovered the installations made no difference to her electric bill, and winter interior moisture climbed while summer heat felt worse. After a service call that only adjusted the attic fan, she ended up removing the sheets that had been stapled over the insulation after about 2½ years because research showed they trap moisture and can cause mold; she left the roof-facing sheets in place to comply with code. Rooms on the formerly cool north side lost most of their airflow, an HVAC technician later suspected a damaged duct or vent connection, and she now has to run the AC constantly at 74–75°F to keep the house bearable when it used to be comfortable at 78°F. The solar attic fan only runs in daylight, so the attic stays warm at night, and the overall result has been higher electricity use and extra wear on the AC. Financing made the headache worse: she took a 9.99% payment plan supposedly for seven years, but after three years the balance dropped by only about $1,000 and the statement shows more
Dennis wanted his cold house to hold heat better and reduce his heating bills, so he paid a lot of money to have Eagle Shield installed in the attic. The crew spent hours putting the product in, and they guaranteed it would keep heat inside and lower his bills — but after installation he found it made no difference. When he raised the issue, the company told him he had to wait seven years for the product to “stabilize” before complaining. Frustrated, he walked away convinced the insulation hadn’t delivered the promised results and warns others to push hard on performance claims and be wary of that seven‑year waiting requirement before signing a contract.