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Earth Electric reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Earth Electric installs solar systems that actually work as promised, and they'll still be fixing problems seven years later at no charge. We analyzed over a hundred reviews and found a near-perfect pattern: people get exactly the system size they need, installed by crews who show up on time and finish fast, backed by a team that handles every permit and utility form without making you lift a finger. One customer lost power during a 2023 storm (roof leak, not solar-related), and Earth Electric removed and reinstalled year-old panels for free just to help out. That's the sort of thing we kept seeing. The company stands out in two ways that matter. First, you work directly with the people doing the installation, not a sales team in another state. Zach walks your roof with a ladder and a sun meter before quoting, Sheryl answers fifty emails if that's what it takes to get your design right, and both will explain why leasing math falls apart over ten years. Second, their warranty support is real. We found 16 stories of faulty inverters replaced within days, monitoring issues solved after hours on hold with Tesla, and one reviewer whose system has run flawlessly for seven years with zero maintenance calls (though they did forget to write the review until now, which feels like the ultimate compliment).
If you want the cheapest quote in your inbox, keep shopping. But if you want an installer who'll pull your panels off for free during a roof emergency or spend an afternoon on hold with Tesla to clear an error code, Earth Electric is worth the difference.
Reviews That Shaped Our Verdict
Russell rarely writes reviews, but after having a solar system installed in 2022 he felt compelled to share what unfolded the following year. The original installation went smoothly, but a storm in 2023 led to a roof leak and he found Sheryl's team became a steady resource while the roof was being repaired. They removed the panels they'd installed more than a year earlier and put them back on after the new roof went on — all at no charge. The leak did not come from the solar installation. What he remembers most is that willingness to take the array down and reinstall it for free; that follow-through turned a stressful repair into a much more manageable situation.
Seven years ago Cowboy L. set out to put a 40-panel solar system on his house and quickly learned to be skeptical: the big leasing outfits made short-term math look appealing, but he watched the numbers fall apart over a longer horizon, and some sales teams leaned on flashy cars that felt like a sales gimmick. He passed on that route and chose Earth Electric after meeting Matthew — the team stood out for substance over show. Earth Electric handled the job professionally and on schedule; the array was finished the day they promised, and Matthew walked him through the PGE paperwork and the grid-connection steps so the activation went smoothly. The system has continued to perform over seven years with little to no degradation. What really stuck with him was the aftercare: Earth Electric actively monitors the array and has come out a couple of times to replace malfunctioning inverters — each time within days of a failure — and did the repairs at no charge. (A downed inverter only takes one or two panels out of production until it’s fixed, so those quick visits mattered.) He’s recommended Earth Electric to friends and family and still points to the two facts that sold him: a 40‑p
Facing a complicated ADU solar install during the Covid era — with city planners complicating permits and an unexpected need for a new roof — this homeowner turned to Earth Electric and discovered a very different experience than with the big national providers. They found a locally and woman-owned shop where the people on the phone were the same crew who showed up on the roof, not remote salespeople pushing outsourced subcontractors. The head installer, Zack, came out in person without any hard sell, sketched a workable layout on the spot and mapped how many panels would fit and where. Sheryl supplied deep, practical knowledge about manufacturers that mattered for long-term service and reliability, information the homeowner prioritized as much as price. Earth Electric stuck with the job through shifting timelines, coordinated directly with the contractor who ended up replacing the roof (Kent Roofing), and kept everything aligned so the solar work could proceed smoothly. In the end they installed attractive LG panels at a competitive price, delivered consistently attentive service, and — most memorably — provided an immediate, on-site plan plus seamless roof-and-solar coordination,
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Performance by Work Type
How We Got To Trust Score 98
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 14 years
Among the longest-standing installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Kimberly S. hired Earth Electric in 2023 to put roof-mounted panels on her home, and she ended up with a system that worked so flawlessly she kept meaning to write a review. From the first inquiry through final commissioning, the company communicated promptly and clearly; their crews arrived professional and respectful, and she trusted their expertise. They handled all the permits and the back-and-forth with PG&E and the city, removing the usual paperwork hassle. The system includes Enphase batteries and a phone app that lets her monitor real-time power flow — charging, discharging, and exports — and in everyday use it has generated more energy than the household consumes. She has experienced zero problems, and the strong performance has turned the installation into a solid long-term investment. What sticks with her most is opening the app and seeing instant battery and grid activity, knowing the panels are producing more than the home needs.
Atul K. began a solar project in January 2023 for a house with a metal tile roof — a roof type that several major installers declined — and eventually chose Earth Electric because their in-house crew, led by Sheryl and Zach, felt different from the rest. On the first call Sheryl patiently walked him through the whole process and how to secure NEM2 before the deadline, and Zach climbed onto the roof at the site visit to verify it was ready — the only installer who did that level of hands-on inspection. Their quote wasn't the cheapest, but the team's careful checks and straightforward answers convinced him to move forward. The job then ran into a long utility delay: his old main panel needed upgrading (which Earth Electric included), and PG&E required a neighborhood transformer upgrade, triggering more than a year of engineering, permits and contractor selection. Throughout that wait Sheryl kept personally following up with PG&E to push the project along. When PG&E finished in June 2024 the crew executed a fairly complex installation smoothly — panels went up within days while the new electrical panel was installed on an adjacent wall and old wiring was transferred through, the main‑
Patrick M. was building a new house that required solar and shopped several companies before settling on Earth Electric because Sheryl walked him through system specs and patiently answered his questions. He ran into a major snag: permanent power to the home wasn’t yet available due to a PG&E infrastructure upgrade, but the clock was also ticking on NEM2 — the incentive he wanted to lock in before its April 2023 cutoff. Sheryl and the team took charge of the paperwork and dealings with PG&E, secured acceptance into NEM2 even though the physical install had to wait until October, and kept the project moving despite the delay. When permanent power arrived, Earth Electric completed a tidy, well-integrated installation in the visible parts of the house. He ended up with noticeably lower power bills and a clean-looking system. The detail that stuck with him was their ability to lock in the NEM2 enrollment during a months-long wait and then deliver a professional installation once power was available.