Eco Roof and Solar reviews

Gerri N hired a Lakewood crew to replace an old flat roof and started the process worried she might have chosen the wrong company. She watched them move through the job on a reliable schedule: they laid out, in plain terms, what needed to be done, took on her concerns, and completed the full replacement with care and professionalism. The team followed through exactly as promised, and the detail that stuck with her was their thorough explanations paired with dependable workmanship — the nervous choice turned into a straightforward, well-executed repair.

After Hurricane Ida Trevor faced substantial damage to the back of his roof and lighter damage up front. He found ECO Roofing and Solar stepped in to deal with his insurer and secured a full roof replacement so the work could move forward quickly. He ended up with high-quality shingles and craftsmanship that felt like a real relief during a stressful time — the crew completed the job fast and clean. ECO told him up front he would only be responsible for his insurance deductible, and that proved true: they never pushed him to pay for items the insurer wouldn’t cover. The project exceeded his expectations, and he passed their name along to others needing a roof. He thanked ECO and Logan for managing the entire process; the detail that stuck with him was that he only had to pay the deductible while the company handled the claim and replacement.

Bruce F. contracted ECO Roofing and Solar in August 2021 to get a new roof installed on his steep, high house before winter. What started as a hoped-for pre-winter job turned into a two-season nightmare: repeated missed appointments, broken promises, slow work and, ultimately, a roof that still showed serious defects after the second season. He discovered the worst of it only after a leak forced an inspection. A new roofing contractor climbed the roof and found the chimney flashing had been cobbled together from leftover metal, tacked into the stone with roofing nails and left with unsealed gaps — work the roofer called unacceptable and hard to repair without disturbing the discontinued Bellaforte (da Vinci) shakes on the roof. Those poorly cut corners the ECO crew left behind had predictably become the leak points. Before the bankruptcy filing, ECO repeatedly refused to communicate; Bruce collected hundreds of emails documenting promises that never materialized. Then, on 09/23/2024 the business filed for Chapter 11 reorganization (case #24-15628-JGR), which lets the company operate under court supervision while creditors submit claims. He notes the court’s instructions: anyone

Jennifer S. received a phone call after her last review, and the company finally dispatched an excellent technician who fixed the lingering problems that had plagued the system for the previous year. She appreciated the skill and thoroughness of that technician and his team — they resolved the outstanding issues and earned her thanks. Still, getting to that point felt messy: the job required four separate inspections and came with a stream of excuses along the way. She discovered those competent crews only appeared after she escalated the matter publicly by posting to Yelp, Google and Facebook, so she walked away with a working system but remains wary about relying on the company unless their responsiveness improves.

Janet M. hired the company to replace her roof three years ago and discovered the crew had installed it incorrectly. She watched water damage ruin the interior of her master bedroom wall and the moulding, and the roof problem has never been fixed. The company repeatedly promised to come back, but week after week they failed to show up with no explanation. Frustrated by the ongoing damage and mounting expense, she is now taking legal action against owner Dylan Lucas. She also believes Lucas runs businesses in Texas and Florida and wants friends and relatives to be warned.

William J had Eco Roofing replace his roof in 2018 and returned to them this May to get two skylights replaced on his covered patio after a loose flashing needed repair. A technician showed up, fixed the flashing and took measurements, but what followed was months of being ignored: calls and messages went unanswered, and multiple staff members—managers and customer-service reps—kept promising a follow-up that never came. After repeated pushes, one employee finally followed through and William J was emailed an estimate from a coworker, but it offered no breakdown: no material costs, no labor line, no hauling or disposal charge—just a single lump-sum of $4,163.33 for both skylights. He ended up frustrated by the drawn-out process from May into August and disappointed that the company provided an opaque, seemingly inflated price instead of a clear, itemized quote or an honest refusal to take the job.

After Hurricane Ida damaged their home, Lorna Ledet hired ECO Roof & Solar to replace the roof, eaves and gutters. She ended up with a full roof, eaves and gutter replacement and a single project manager, Desmonde Johnson, who handled the job from start to finish. He calmed the process, kept them consistently informed about the repair start date and walked them through what to expect during the work, turning a stressful recovery into something manageable. The detail that stood out was the steady communication and personal attention—having one responsive contact who made scheduling predictable and removed most of the worry is the thing she keeps telling neighbors about.

Sarah had ECO replace her roof after Hurricane Ida, but when she later discovered the roof was leaking a service tech who came out declared it the worst job he’d ever seen. When she escalated the problem the manager laughed, dismissed the tech as “just a warehouse worker,” and refused to take the concern seriously. Calls to the local office, the manager, and corporate went unanswered, so she is now commissioning a third-party inspection to verify that repairs were made and no additional damage occurred. She updated the review on 2/28/24 to include photographs taken during that independent inspection.

After Hurricane Ida, Sarah L hired ECO to manage storm recovery and install her system, and at first everything went smoothly — the company handled the insurance and the installation without hassle. She soon discovered the roof work was shoddy and started causing major leaks; because the roof was under warranty she called ECO and the technician they sent called it "one of the worst" jobs he'd seen and promised to follow up about repairs. No follow-up arrived, and when she pressed the issue the manager laughed and dismissed the technician's assessment; he eventually sent someone to patch things, but she ended up arranging a third-party roofer to inspect the work and confirm there’s no remaining damage.